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“Fair deal”

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Senator Hotel Vienna
Ranked #187 of 361 Hotels in Vienna
Imatra, Finland
Level Contributor
199 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Fair deal”
Reviewed June 16, 2013

Four nights, no problems. The room price was friendly for the wallet (reserved in the net and paid in full upon reservation) although it did not include the breakfast. We bought the breakfast in the first morning, and it was a good breakfast, nice restaurant, but then again the price was somewhat high after all. Go to any cafe and you pay just a little more for the same stuff. Go to the Lidl next door and you get all that stuff including owen fresh Austrian rolls for 1/3 price.

Staff is busy, and mostly very friendly and professional. There is a small bar adjoining the reception, but you might want just to take beer and soda at the vending machine - quite economic price there. Or go to Lidl, but beware, Austrians seem to close all shops early and not open them at all on Sunday.

Room was quite nice, nothing special. Hotel has good connections, if you don't mind changing the lines a few times. You shouldn't, it is easy.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank HarriHirvela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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836 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Winter Garden, Florida, United States
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed June 16, 2013

The hotel's location is very good, close to tram, Chinese restaurant and a grocery store a few steps away. The hotel has an average size lobby that has a bar on the side. It's a modest but inviting and cozy lobby.

Staff is friendly, particularly the female front desk clerk. It just so happened she was inside attending to other issues when I had the chance to take this picture of the front desk staff. Sebastian is ok too and smiled when I took this picture.

I was very much impressed on how well the room my granddaughter and I stayed in. You walk in and immediately, it gives you that good feeling. The wall color is warm, the draperies cozy and the room feels large. The overall decor is crisp and lively. The carpet is clean and color is very vibrant. There is enough space to move around in the room. It just seems that each corner was put to good use. The closet was big enough and doesn't seem to take away from the room's space. As you walk into the bathroom, this same spacious feeling comes through. The shower door does not pull out, it folds without taking away space. The sink has good counter space. The beds are soft yet firm to provide you a goodnight's sleep.

Definitely a moderately priced hotel that offers great value for your money!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank L0la3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridgeshire
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 16, 2013

Stopped 2 nights on a tour with a group. The staff were all excellent and very helpful. The rooms were good and very comfy beds. The breakfast was fairly ordinary with not too much choice but was adequate for us. The hotel is well positioned for travel into the centre of Vienna which took about 10 minutes on the tram.

  • Stayed June 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MazzaCambridgeshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zebbug, Malta
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2013

ok so first of all the women employers were so rude to us. they had no manners . never smiled at us and didn't like us cause we spoke English. other guests who spoke German they were all over them . the worst was at breakfast the head women was the rudest of all .. really no respect and always had something to say .. plus always gave us real evil looks .
housekeeping didn't give us soap sometime . and when we asked reception we got looked at like we were lying. on the other hand we had a young man at breakfast who was helpful and sweet . he was always so kind to us . even at the reception the guy was nice ..

i don't recommend this hotel .i paid the same money as the others so i want to be treating in a respectful way

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotpinkie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, Manager at Senator Hotel Vienna, responded to this review, June 21, 2013
Dear hotpinkie1,

thank you very much for the time you spent to give us your feedback about your stay with your two friends in our hotel. We are glad, that you have chosen the Senator Hotel for your stay in Vienna but we are sorry, that your stay wasn't as pleasant as you expectet it to be. Most of our guest ar not german guests, more than 70 % of our guest are from abroad and we are happy about all of them and there are no nations or people who receive preferential treatment. We love our job and all nations and if it wouldn't be like that, we wouldn't do this job. So also a lot of our employee come from other countries like Spain, Russia, Croatia, Germany, South Amerika or Asian and African Countries to offer the best service to our guests in their mother tongue.

I personally fell very sorry that you haven't been welcome with a smile on the frontdesk but happy that the young men at breakfast and at reception were very helpfully and kind to you. I have forwarded your comments to all departments and had meetings with all of our staff members to discuss and practice on this problem and try to smile even more than we do now. I would really love to welcome you and your friends again at the Senator Hotel Vienna to prove our regular high standart of service!

With my best regards from Vienna

Thomas Welzig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 12, 2013

Stayed here with my fiancee while visiting Vienna

The hotel is outside the city centre as we were visiting family who lived nearby. It was one tram to the city centre.

The rooms were clean and a good size. Front desk was helpful and spoke English well. Breakfast was very tasty but a bit expensive but inline for Europe. We had a room on the top floor which had skylights/windows which was cool

If youre coming to see Vienna there are probably much closer options for the same price. But if you want to be in this part of town it is a good option

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMD2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 12, 2013

I was lucky to have chosen this hotel for our two nights stay at Vienna. The rooms were clean, spacious, location just 10-15 mins by tram from Vienna central station (I don't remember the exact name of the stations as there are more than one main station at Veinna).

The hotel has free internet and print out facility and a very helpful staff. It is situated just 50 meters from the tram stop and trams come every 5 mins or so. There is a big supermarket next to the hotel and awesome bakery and lots of restaurant nearby. The food in Vienna is really cheap (comapred to European prices) and delicious.

The most amazing part of the hotel was the bed. We ended up few hours on day 1, just sleeping in the cozy bed upon arrival!! This was perhaps the best bed, I have had in all my hotel stays so far, including those belonging to some of the big hotel chains.

Room Tip: Try booking directly on hotel website, they have nice deals and early bird offer
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Andy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 6, 2013

I chose this hotel for my two night stay because of the other reviews. The hotel is clean, the breakfast buffet was varied and tasty, the staff helpful, pleasant and obliging.. I didn't mind that the bar was limited. There is snaps and beer and a couple of other choices. I must admit,though, a Bloody Mary or a brandy would have been nice.

There's a safe in the room and that was nice. The bathroom was large and very clean. Beds were comfortable. The staff was pleasant, helpful and obliging.

Two large-screened Macs in the lobby are conveniently located. The front doors silde open and shut as soon as someone stands in front of them. Make sure if you're working at one of the Macs that you keep a very watchful eye on your bag.

I would stay there again.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllyDresden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Senator Hotel Vienna

Property: Senator Hotel Vienna
Address: Hernalser Hauptstrasse 105, Vienna 1170, Austria
Location: Austria > Vienna Region > Vienna > Ottakring
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #187 of 361 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Senator Hotel Vienna 4*
Number of rooms: 179
Official Description (provided by the hotel):
iscover the 4* Senator Hotel situated in the 17th district of Vienna with perfect connections to Vienna’s historic Old Town and all the sights and attractions, like the Schönbrunn Palace, the shopping street Mariahilferstraße and the Viennese vineyards. The 179 rooms in our 4* Senator Hotel are divided into 5 different room categories, such as the calm City Garden Rooms, the spacious and comfortable Family Rooms and the intimate and romantic Cuddle Rooms. The rooms and public areas are designed with touches of red and yellow, which underlines the cosy and happy atmosphere. In the lobby area, two iMac computers and an Xbox 360 station are provided for our guests. ... more   less 
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