For a 3 star hotel, Caroline is a good place to stay. It is located just a 5 min walk from a subway station and there are a lot of shops and good places to eat nearby. The rooms were clean, spacey and comfortable and we didn't mind the noise that came from the tram depot next to the hotel (but I'm a public transport freak so that might explain it a bit). The breakfast was wonderful and the staff there very friendly and attentive.
Overall, we had a good stay in this hotel. If you don't have too much money to throw around, this is a very good choice if you stay in Vienna!
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