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“great value 4 star hotel”

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Rainers Hotel Vienna
Ranked #175 of 362 Hotels in Vienna
New York City, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“great value 4 star hotel”
5 of 5 bubbles Reviewed July 26, 2013

My wife and I -seniors- stayed for 5 days at this hotel, a few days ago.
The front desk staff was extremely helpful providing us with info, maps,
directions and printouts on all major tourist attractions. The rate was a burgain
and our room comfortable and clean with a very nice bathroom.
The neighbourhood was modest without any suitable restaurants, but
only 15-20 min from hotel to Vienna center on a tram.

Room Tip: away from main road
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harrysonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, July 29, 2013
Dear Guest,

thank you for your positive feedback and for taking the moment to write about your recent stay in our hotel.

We are happy that you enjoyed your time with us and that our staff could support you with helpful information. We will forward your nice words to our reception staff.

It was a pleasure to have you here as our guests and we hope to welcoming you back in near future.

Warm regards from Vienna,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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548 reviews from our community

Traveler rating
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    32
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Stuttgart, Germany
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

The hotel is located close to the tram line. It is about a 2 minute walk to the station. You can reach the city center by tram in about 10minutes.
The staff was extremely helpful. The rooms are roomy and clean, and the cleaning service did a great job every morning. Our room (415) was equipped with a flat screen LG TV, a fridge and mini bar, a safe, and complimentary coffee/tea (this was refilled each morning).
The hotel lists parking as 16 Euros per day but they were nice enough to let us use their parking lot for 48 hours free of charge.
Great value for money. Highly recommend it!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MariaZP_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, July 3, 2013
Dear Guest,

thank you very much for taking a few minutes to write a feedback about your stay in June.

We are happy to hear, that we were able to make you feel comfortable and you have enjoyed the size and the equipment of our rooms. Depending on the season, we offer room packages including parking - so when thinking of coming back, ask for this special offer again!

As you already described, the hotel is close to Matzleinsdorfer Platz Station and by tram you reach the city center within 10 - 15 minutes.

We look forward to seeing you again!

Warm regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, kent
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed June 26, 2013

Very pleasant reception staff.
We had room 318 which was lovely and quiet, comfy bed, bathroom appeared to have been recently renovated and was spotless.
Breakfast was plentiful and had lots of choice.
The transport system was close by both tram and u-bahn. Easy walk to centre.
We bought combined Sisi ticket and found it great value and all the places very interesting with audio tours.

Room Tip: We requested a quiet room and that is what we got.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, July 3, 2013
Dear Guest,

I am delighted that you enjoyed your stay with us, and that our team was able to contribute to a warm welcome to Vienna.

I am happy to hear that our fascilities and services were to your liking and I have shared your feedback about your stay with the entire team.
As you mentioned the Sissi Tour, our reception team is around 24/7 and more than happy to assist with tickets and recommondations.

I do hope that we will have the opportunity to welcome you back to the Rainers Hotel Vienna in the near future.

Kind regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 23, 2013

Pleasant hotel with very pleasant and willing to help staff. Very close to public transportation and city center. It is very quiet neighboourghood. Breakfast at hotel restaurant has a lot of different foods and drinks to choose from.

Stayed June 2013, traveled as a couple
Helpful?
Thank Jadranko D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, June 24, 2013
Dear Guest,

thank you very much for taking a few minutes to write a comment about our hotel.

I am glad to hear, that you have enjoyed your stay in Vienna and that our team was pleasant and helpful throughout your stay.
I have shared your feedback with the team, also the comment about our breakfast.

Thank you again, and we hopefully see you again soon.

Best regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arad, Romania
Level Contributor
159 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

I had 2 nights in Rainers at the beginning of June. Very large room, with comfortable bed and good quality linen. Breakfast is very rich, nothing to complain. Dinner and lunch very well prepared. Good food! The service in the restaurant was very good, fast and careful, a little bit slow at the bar in the evening. Wi-Fi excellent! Large parking for the cars. As the hotel is placed in the Favoriten district you might need 45 min to walk to the city center, but you van take a taxi or the buss which has the station in front of the hotel.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Călin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, June 19, 2013
Dear Guest,

thank you very much for taking a few minutes to write a feedback about your stay in June.

We are happy to hear, that we were able to make you feel comfortable and you have enjoyed the size and the equipment of our rooms.
Your comment about the Restaurant and Bar service, aswell as the quality of breakfast, lunch and dinner will be shared with the team and is much appreciated.
As you said, the hotel is located in district Favoriten, if you like to walk to the city center it is about 45 minutes, with the public transportation on the other hand just about 15 minutes till you reach the state opera house.

We look forward to seeing you again!

Warm regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakham, United Kingdom
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed June 5, 2013

We had 3 nights here in May as part of a group tour by rail.
Modern hotel with most facilities.Good location near to the tram station serving all of Vienna.
Breakfasts were good but didn't think the dinner was special-the service at dinner was a bit slow but the staff were pleasant enough.
Local small shops available nearby

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, June 8, 2013
Dear guest,

thank you for taking the time to share your feedback following your recent stay.

Whilst I am pleased that you seemed to have enjoyed your overall experience, I am of course disappointed that on this occasion the service during dinner, did not meet your expectations.
Please be assured that I have addressed this matter with the relevant departmental manager, who will take the appropriate action.

I would be very happy to welcoming you back to Vienna some time in the near future.

Kind regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 23, 2013

The price was about 60 eur per night for a modern spacious room with free wi fi, various breakfast, free parking. It takes 15 minutes to get to the center by tram, the stop is 3 min walk from the hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank superkrol4iha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, May 30, 2013
Dear guest,

Thank you for taking the time to review our Rainers Hotel Vienna, following your recent stay.

The services included during your stay, as mentioned in your review, are part of special "all inclusive" package we have created to meet our guests needs!
And just as you mentioned, it is only a 15 Minutes tram ride to get to the city centre and all the beautiful sights the city has to offer.

We look forward to welcoming you back in the near future.

Kind regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rainers Hotel Vienna

Property: Rainers Hotel Vienna
Address: Gudrunstrasse 184, Vienna 1100, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#124 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rainers Hotel Vienna 4*
Number of rooms: 179
Official Description (provided by the hotel):
The centrally located 4* Rainers Hotel in Vienna is the perfect starting point for your stay in the Austrian capital thanks to its spacious parking lot and the good public transport connection. Vienna central railway station -characterised by excellent transport connections is within a stone´s throw of Rainers Hotel. The Business Center at Wienerberg and the business district Euro Plaza are only minutes away, just like the city center of Vienna. The hotel in Vienna, which was opened in 2009, delights its guests with personal service and best quality. Our friendly reception team is available for you 24 hours in order to make your stay memorable. The rich breakfast buffet includes numerous hot dishes as well as a lacto- and gluten-free choice. In the evenings, our guests dine like stars at the unique Dinner of Fame at Rainers Winter Garden. From October to May, there is a seasonal Sunday Brunch and from June to August, a BBQ is held at the terrace on Wednesdays. Our Sunday Brunch and BBQ take place every other week. ... more   less 
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Also Known As:
Vienna Rainers Hotel

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