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“Lovely hotel but the noise is an issue”
Review of Sporthotel Reisch

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Sporthotel Reisch
Ranked #10 of 47 Hotels in Kitzbuhel
Certificate of Excellence
Surrey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely hotel but the noise is an issue”
Reviewed September 1, 2009

There is no doubt that this is a classy hotel and the staff are very friendly. The location is good in that you are only a few yards from the hub of the town and, for young children, the proximity of the Aquarena complex is better than having a small hotel pool (free use with the great value lift pass). However, I agree with other comments made that the front of the hotel can be very noisy at night and you have to choose between a very hot room with the windows closed or a disturbed night with the windows open. Not only is the front of the hotel surrounded by bars (including its own) but it has a taxi rank next door so a recipe for disaster!

There is some validity to the conspiracy theory that the English guests are put at the front of the hotel. Some of this may be down to the fact that we are less inclined to complain but I suspect that the truth is that the package deals that we get are actually quite a good price and they therefore consider that the 'full' rate customers should get the better rooms.

This is also true with regard to the meals. There is no doubt that priority is given to the non-resident diners but they are paying full whack so fair enough. I agree that the meals can be a bit slow and the salads totally lack imagination but don't be afraid to ask for a variation from the fixed menu - they happily gave our kids ice cream when the menu didn't appeal and there is a separate vegetarian menu if you ask for it. Can't agree with the criticisms of the breakfast, you can eat yourself silly with a wide variety of goodies!

We needed a room near to a grandparent who was travelling separately and we e-mailed our request a few weeks ahead. They met our requirements perfectly so I suggest that you try a similar tactic and e-mail a specific request for a room at the back of the hotel if you intend to stay here.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScoobyScoobyD00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Cumbria
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 9, 2009

We were very impressed with our room. Spacious with seating area and decorated to a very high standard. Separate WC. Good job we had tool kit as shower attachment needed tightening on more than one occasion. Word of warning unless you pay for balcony all the english guests seem to be placed at front of hotel where late night noise and early morning noise from main road and London pub/kebab stall opposite. Even with triple glazing you could not leave your windows open . Word of warning dont go when Harley Davidson festival on as you are provided with ear plugs from the hotel as live music stage set up on hotel car park opposite which goes on quite late not to mention noise from Harleys revving their bikes until all hours . Shame about the restaurant all english put together in little alcove at back. Food varied in quality. Service let it down with long delays between courses and having to remind staff you were still waiting for your soup etc. Allow a good 2 hours for your 4 course small meal. Drinks-priced - 2 Euros more than other 4 star hotel in town centre. Seemed to be the place to be seen for the chic and wealthy locals to the detriment of paying hotel residents. Not really geared up for walkers.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle upon tyne
Level Contributor
3 reviews
Reviewed August 6, 2009

although hotel was 4 star when it came to evening meal as we were on a package
holiday we were placed in a small room which was very hot and poorly ventilated
and the service was poor as the staff favoured the diners in the paying restaurant
we felt that we were an inconvienience to the hotel

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kitzbuhel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Durham
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2009

Stayed 1 week half board. Arrived at hotel which is lovely and central for all amenities (shops, bars, supermarkets,lifts,buses,trains etc). The room was spacious and spotlessly clean - our room was at the front of the hotel with nice view to church and Wilder Kaiser mountains in background. Things looked good....... until we went for dinner... the 'salad selection' with 'baguette' was merely 4 bowls of the same things nearly every night with a couple of salad dressings and oils. There was generally beetroot, cucumber, kidney beans and lettuce and the baguette was just small baguettes sliced into smaller pieces. Starter and soup followed then a choice of 2 main courses, followed by dessert. This menu is ideal for those on a diet as the food was not plentiful. Also staff seemed to forget who they were serving and one evening it took over 2.5 hours to get our meal so the evening was half gone!! Some guests even dined out on their last 2 nights stay as the food was so bad. Breakfast was much better with a selection of cereals, bread, scrambled egg/bacon/meat and cheese but a far cry from the other 4 star hotels I have stayed in. On our first breakfast there was champagne, yoghurt drinks, fruit and veg, salmon but then none of these after that morning!! A plus point is that the restaurant staff were young but were very courteous and pleasant.

The room was lovely and spacious with plenty of wardrobe space and a free safe which was a bonus. My only suggestion is that you book a room to the rear of the hotel...... ours was situated at the front and the windows were triple glazed which turned out to be a godsend as locals and others descend of an evening until very late and there is a burger stall and bar which is open until the early hours - the noise was bad as was the endless cigarette smoke so you could not open a window even though it was 32 degrees when we stayed so the room was HOT!!! On the final night of our stay there was the start of a 2-day Harley Davidson festival. The hotel was very accommodating, giving up their outdoor carpark and front of the hotel for the motorcyles to be paraded and a stage to be set up for live bands and music. We needed to be up early on the Saturday for our departure so to come back on the Friday afternoon to find ear plugs in our newly cleaned room with a booklet about the Harley Davidsons rang alarm bells to say the least!!! This alarm bell was justified as the music was cranked up to the ridiculous and I'm afraid to say the triple glazing and ear plugs were not sufficient so we were still awake after 1am and needed to get up at 5.30am!! I spoke to the manager of the hotel (owner) at midnight in an attempt to find out when the music would cease and he did not know, nor was he in the slightest bit interested, blaming the tour operator for not warning us of the impending festival !!! I am not a party pooper and love music very much, and the various events add charm to the town of Kitzbuhel which is lovely but the attitude of the owner just confirmed my suspicions - this hotel, although very clean, spacious and in a great location, was run by owners who concentrated their efforts on local trade in their outdoor bar/restaurant whilst the package tourists were placed in the front (noisy) rooms (unless you paid extortionate add-ons) , were not invited into the main hotel restaurant but were made to eat in 2 back rooms of the hotel out of the way. The atmosphere was grim and there were no personal touches.

Avoid if you would like a quiet night sleep with some fresh air in your room!! Bizzarely though, the beds were extremely comfortable, when you did manage to get to sleep!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WeHeartAustria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 8, 2008

One week visit booked through local travel agent for single traveller with walking disability. Half Board with Inghams.

Well, without a doubt the most stress-free holiday I have ever had. On arrival at the hotel, the first impression of it (just being off a side street in the town) is slightly misleading. This is a family owned and family run hotel that has been in Kitzbuhel for years. The staff are happy and helpful and their command of the English language is amazing. The room was smart, modern and with good quality furniture and very comfortable bed. The room was equipped with a TV (only one pure English channel though) and a DVD player was available to hire from reception (with a choice of about 600 films) if you wanted a quiet night in. The quality furniture is repeated elsewhere in the hotel (eg modern armchairs in the bar area) and the whole hotel has an air of luxury about it.

The food was impressive to say the least and while on half board you tend to be seated in the same location this did allow the staff to get to know you and your choice of drink. (Apparently they have a very low staff turnover which is indictative of a happy team). The five-course meal every night on Half Board certainly was filling (salad; starter; soup; choice of main; dessert) and with an open buffet choice for breakfast you certainly didn't worry about either eating out or missing lunch!

Drink prices were reasonable for a hotel but there is a supermarket opposite if you want to sneak in your own supplies and a high quality (!!) MacDonalds next door if you really need some junk food.

The hotel has a sport spa centre attached offering various beauty treatments (I'm a guy - I didn't use these) and also comprehensive massage therapy (which I did use to ease leg and muscular problems ). Although there is naturally an extra charge for these services, they are well worth it and by far among the best such treatments encountered in Europe. There is no pool however, although the town Aquacentre is minutes away by foot (not visited)

The hotel is located just outside the pedestrian area of Kitzbuhel within easy walking distance of one of the gondolas. The other gondola/cable car is an easy walk to the opposite side of town (even for someone with a walking disability). Taxi rank outside the hotel (not used) but if you are wheelchair bound you may find the cobbles in town and the slopes on the streets hard going. No access problems around the hotel however and the lift was reliable, prompt and brightly lit.

If I really had to comment on any downsides I would say that there is a slight downside to the location of the hotel in that there are three bars in very close proximity: the outside bar for the hotel; "The Londoner" pub opposite and another bar next door (seemingly only having recently discovered ABBA) and at the weekends this can make the area a little noisy. Although the window was triple glazed, if you like peace and quiet, ask for a room at the rear of the hotel ( though you would sacrifice the view of the Kaiser mountains in the distance). Additionally when wet the floor in the bathroom is extemely slippery although once you are aware of this you just take a little more care. Separate WC to the bathroom and an amazing shower make up for it though. The only one other very slight criticism I would make is that if you have a very early departure (before 5am) you may find that there is no hot water available so just check the night beforehand.

The hotel and Kitzbuhel generally seem to be a place to be seen at - think St Moritiz of Austria - so if you like watching very exotic cars parading around this is definitely a place to visit! The town casino is popular and nearly all of the staff are fluent in English. During the week visited, there were three free concerts in the town during the evening as well as lots of other events to visit should the mood take you. There is a lake within walking distance of the town (or one train stop) where you can swim, relax, hire a boat or visit a small water park as well. Easy access to the mountain tops for fantastic views - even if the gondolas try to leave your stomach behind!

The hotel / Inghams organise various day trips or evening entertainment if required. The trip to the Kremmel Falls is well worth the effort. The guides (Ingham supplied) are very good, humourous and tailor their approach to the grown up clientelle. The hotel reception staff are also able to suggest places to visit and it is well worth asking their advice if they aren't too busy.

Overall the Austrians encountered are extemely friendly and happy, as were all the tourists. Everyone encountered made allowances for my walking disability without being asked (including gondola operators, transport, casino and hotel staff) and I and other guests were made to feel very welcome and very relaxed.

Overall, I could not have hoped for a more relaxing place to visit. Luxurious Austrian hospitality that wil be visited again.

  • Liked — Quality. Staff. Food. Relaxing atmosphere
  • Disliked — Nothing
  • Stayed August 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Landienut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
104 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed August 17, 2008

There are some hotels that really stand out for service and the Sporthotel Reisch is one.

Perhaps it's because it remains family owned and isn't part of some huge, impersonal conglomerate. Regardless, the service from all members of staff was top class and helped make our week's stay in Kitzbuhel so memorable.

The hotel is located right in the heart of the town, just a few steps from the mainly pedestrianised centre and it's various shops, bars and restaurants (which came in very handy when it rained). Our room was spacious, clean and with the usual mod-cons. We didn't have particularly impressive views but the location more than made up for that. The accent is on traditional Tyrolean decor.

Food was excellent, with a wide range of choices at breakfast. Dinner was of a good standard although we chose to eat out most nights. Breakfast was taken in the small gardens at the back of the hotel when the weather was good enough.

During our stay the hotel was using an outdoor bar on the terrace facing the main street - not the greatest of views but it seemed particularly popular with locals as well as guests.

The only downside - being so central it could occasionally be a bit noisy early in the morning with the windows open.

  • Liked — Quality of service
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank F4monty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sporthotel Reisch

Property: Sporthotel Reisch
Address: Franz-Reisch-Strasse 3 | 6370 Kitzbuhel, Kitzbuhel 6370, Austria
Location: Austria > Austrian Alps > Tirol > Kitzbuhel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Airport Transportation
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Kitzbuhel
#8 Romantic Hotel in Kitzbuhel
#8 Spa Hotel in Kitzbuhel
#9 Luxury Hotel in Kitzbuhel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sporthotel Reisch 4*
Number of rooms: 40
Official Description (provided by the hotel):
Our 4 star hotel offers you a premium and legendary holiday experience in one of the most beautiful holiday regions in the alps. New stylish rooms who tell their own stories, fantastic food in the Kaiserstuben Restaurant, lively evenings in the F. Reisch Bar and time to relax in the luxurious spa area. Whether it's summer and you are playing golf or going for a hike in the mountains or enjoying a skiing holiday in the winter - the Sporthotel Reisch is the perfect location right in the town center of Kitzbühel. After spending a legendary day on the slopes, on the golf course or during shopping there is nothing like a good night's sleep at the sports town of Kitzbühel! We have designed comfortable and stylish rooms for you so that you can enjoy your stay with us to the full! Generosity meets Tyrolean style at the Sporthotel Reisch! Choose from our single rooms, our newly designed "Legend rooms" or our family suites. Have a comfortable stay and a good night's sleep! ... more   less 
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Also Known As:
Sporthotel Reisch Kitzbühel
Sporthotel Reisch Hotel Kitzbühel

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