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“Very happy to have stayed here”

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Austria Trend Hotel Schloss Lebenberg
Ranked #6 of 48 Hotels in Kitzbuhel
Certificate of Excellence
Reviewed March 16, 2012

Stayed here for our first ski trip to Austria (first ski trip to Europe, for that matter). Glad we chose Kitzbuhel. Lovely town. The hotel is situated on a hill, and town center is not really a practical walk from the hotel, especially in winter. But there is a shuttle during the day that makes the quick trip into town center. Other times, you can take a taxi for about 10 euro. Not cheap, but you're probably not staying at Schloss Lebenberg if you're trying to pinch pennies. The pool (indoors, several stories up) is one of the most spectacular pools you will ever swim in. Almost 50 meters long (not quite 50, though), stainless steel, with an "infinity" design. You have gorgeous views of the surrounding mountains. Great towels, shower facilities and et cetera. If you swim, stay at the Schloss Lebenberg if for no other reason than the pool. The staff was very friendly. You can rent skis at the tiny ski shop in the hotel, and then leave them every day at a shop near the Hannekam cable car (which is the one you'll use most of the time skiing Kitzbuhel). So you don't have to bother toting skis from the hotel to the slopes every day. The rooms are very nice and clean. The breakfast buffet was well done, with a very large selection. We ate at the restaurant one time. The service was very good. The food was average. Unfortunately, wi-fi was only available in the bar/dining area. The bar area is very nice. Kitzbuhel has some good restaurants and apres-ski options. It looks like they make a lot of snow at Kitzbuhel, and the weather can be sort of iffy. We came during a good snow year, but the skiing might not be as good during worse snow years. Would not come for the skiing. Rather, would come for the ambience and for the experience of skiing in Austria, one of the classic names in skiing, even though better and more reliable conditions are available elsewhere. Was fun to ski the Strief, the most famous downhill course in the world. We did have a problem with our room being too hot. Fortunately, we could open the door to the nice little balcony, and open the window (so got to hear the early morning bird chirping).

  • Stayed: February 2012, traveled with friends
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3  Thank bigskyroamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 - 223 of 617 reviews

Reviewed March 8, 2012

I visited this hotel in Late Feb 2012 with 6 adults (32 - 60) and 2 children (1 & 2).

The hotel is a 10 minute walk into the lovely centre of Kitzbuhel (you need to know the way or you can quite easily get lost) and is a killer if walking back from town with a pram. The Hotel does operate a shuttle bus service every half hour, but at peak times when v busy, they run continuous.

The hotel itself if very very nice. The Bar and Restaurants are very clean and tastefully decorated...kids room is clean and swimming pool fantastic. The pool is an infinity pool with amazing views down the valley into Kitzbuhel.

We were put into the older, castle part of the Hotel. The rooms were big, with a separate hallway, lounge, bedroom and bathroom. The decoration style is tradition if a little grubby with what seems like the orginal furniture that is becoming a bit shaky.....all in all, nothing really to complain about.

The only gripe I would have is that this part of the hotel does not have a lift, so being on the third floor and carrying a baby in a pram up and down the stairs can become very tiring - especially after a day on the slopes!! I was a bit bemused as to why they would put guests with a child in this part of the hotel, but then again i never asked to be moved so there you go. They do allow you to keep your pram in the luggage room and your snow equipment in the downstairs lockers - which is very handy.

Staff are all very curtious and all speak english.

Food....we stopped half board, so breakfast and Evening meal were included. I would say that if you stop in this hotel, then you should go for the half board option. Not just because the food is stunning, but also as the shuttle bus stops running at 6pm so it would be quite labourious or expensive to get to and from town. (Taxi is approx 10 euros from town).

Breakfast is buffet style with toast, bacon, sausage, cheese, ham, croissants, cake, coffee, champagne etc.....everything you could need.

Evening meal is waiter service, and a five course set meak extravaganza! EVERY night i ate more fantastic food than i could cope with and ended sitting in the bar nursing my huge belly. It really is fantastic food.

The bar is more expensive than in town, but it IS a hotel and I thing it was £3.50 a pint....not bad considering.

Hotel is ideal if you have kids, as there is no reason to leave at night....but is a little too far out of town for my liking. That said, i would definatley recommend to anyone.

Room Tip: Castle rooms are traditional and spacious, but no lifts for access.
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  • Stayed: February 2012, traveled with family
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4  Thank rocko69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

This hotel does not dissappoint!. The rooms are great, very big with awsome views. The staff could not be nicer. I don't speak a word of German and they were wonderful. The food is wonderful. Breakfast is full of fresh fruit, meats, cheese and hot wonderful Austrian delights. Dinners were a choice that was perfect for my vegetarian needs and my Boyfriends meat eating desires. As for the Wellness, TO DIE FOR! On the top floor with an amazing infinity pool, 3 saunas and a big steam room. Worth every penny especially if you get the half board price.

Room Tip: 2 sides to the hotel. New more modern, the castle side is more Austrian old world. All the rooms a...
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  • Stayed: February 2012, traveled as a couple
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4  Thank winegurl716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2012

Would not return to this place. Staff are aggressive/unhelpful - clueless at best, rooms need refurbishment, pool is its best asset (large with a good view of the mountains), and dinner quality/service staff was decent. In all other respects, hotel is weak and should not have 5 stars (maybe 3 or 4).

Room. Sheets and pillows are rough, like economy class blankets on a cheap airline. Our room was a junior suite and had practically no wardrobe space, and no luggage racks to keep the bags (what's a luggage rack?!). Asked for a DVD to be brought to room (does not come standard in our room type apparently) and that was an ordeal, took 2 days and begging finally they came up with one which barely worked.

Staff. Generally have NO clue but are aggressive and challenging if you raise any issues.
- asked the time that a ski-rental shop was open, they got it wrong, and as a result we wasted an hour of time with the whole family trekking out to the Hannenkam ski shop only to be told they had closed half hour before
- taxis arranged by the hotel are bad. the van which was scheduled to pick us up at Munich was too small and some of our luggage had to arrive separately. One of the reception staff was pretty rude about this.
- even worse, the taxi which was arranged to take us to the airport from the hotel was dirty and the driver did not know the route, as a result we actually missed our flight home! Yet again, the hotel did not seem too bothered when I raised it with them.

Shuttle to town. Does NOT take you to the actual Hannenkam lift but to a Mcdonalds where you have to walk another 10-15 minutes. The Turkish driver is nice but the others are a bit nasty.

Room Tip: There seem to be newer rooms in the building separate from the main lobby building
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  • Stayed: February 2012, traveled with family
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2  Thank Raphael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

We stayed for a week in this hotel and it was nothing short of perfect, the food was great, the rooms were of an excellent standard, the staff couldn't have been more helpful ad the hotel was only a mile from the town centre where there are a myriad of good quality and high brand shops.

Room Tip: 2nd floor rooms are good for access but rooms below at the back have the benefit of a garden space.
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  • Stayed: July 2011, traveled with family
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1  Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2012

My Husband & I spent 2 nights amazing at this hotel in December 2011. (We couldn't afford to stay any longer!)
From the moment we arrived we were treated with the most upper respect.
We had one of the new rooms at the opposite end of the hotel to the reception. The room was very spacious with a cupboard or draw for everything. We managed to fit all of our luggage into the bottom of the wardrobe and we had alot! (2 large suite cases, and 3 small).
The bed was very comfortable, quite firm.
The toilet was separate to the bathroom and had it's own wash basin. The bathroom was lovely, complete with heated floor & towel rack and all the toiletries you'd need (shampoo, soap, shower cap, comb, etc). Separate shower to the bath
We paid for half board which included our breakfast & dinner each day. The food was amazing, dinner was fine dining, with a waiter always at your service. We had 5 course meals including a buffet salad bar. Our waiter Andre put a lot of effort into speaking english to us.
The breakfasts were typical European, the buffet selection was huge, bacon eggs, cheeses, sliced meats, smoked salmon, various breads and pastries, cereal, yoghurt, fresh fruits & juices (beetroot, carrot, grapefruit, apple, orange and my fav berry, they even had champagne!), cakes. It was just amazing!
The facilities are great, there was a library & gym (although they looked like it hardly ever got used), saunas (with naked relaxation area) and the most spectacular pool (indoor) I have ever seen. Located on the top floor (the 7th I think) with 180 degree views down to the town below. It was so magical being able to swim with this view.
There is an on site massage & beauty spa. I had a 20 min back & shoulder massage, although it was expensive, it had to be done! (about 50 or 60 euros)
There was shuttle bus we used to get into town (it left every hour on the hour, from about 9-6 I think). (The hotel is located at the top of a hill, so it would be a big walk home!)
We didn't go skiing (as there was no snow to our disappointment). But I think it would have been difficult and annoying having to catch the shuttle bus down to the town, and then walk to the ski slopes everyday.
The only thing I could fault was that there was a construction site right out side of our balcony which was an eyesight. Although the double glazing on the windows did a good job to keep the sound out.

Room Tip: We stayed in the "new" area of the hotel (the opposite end from the reception). The rooms...
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  • Stayed: December 2011, traveled as a couple
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4  Thank Katiecaties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2011

This is a hotel with fabulous views over the mountains and down to Kitzbuhel especially from the swimming pool on the top floor. The room was spacious and really clean with a covered balcony. Great food and friendly staff. Highly recommended.

  • Stayed: September 2011, traveled as a couple
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2  Thank RachelTamworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Austria Trend Hotel Schloss Lebenberg

Address: Lebenbergstrasse 17, Kitzbuhel 6370, Austria
Location: Austria > Austrian Alps > Tirol > Kitzbuhel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Kitzbuhel
#5 Spa Hotel in Kitzbuhel
#5 Family Hotel in Kitzbuhel
#14 Romantic Hotel in Kitzbuhel
Price Range: $173 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Austria Trend Hotel Schloss Lebenberg 5*
Number of rooms: 150
Official Description (provided by the hotel):
Enthroned high above the rooftops of Kitzbühel, Hotel Schloss Lebenberg enjoys views of an imposing Alpine backdrop. The Palace unites the Magic of days past with the luxuries of today. From here, you will be able to discover the beautiful sights of our Region and enjoy a truly unforgettable stay.Our establishment´s 150 rooms and suites serve as your personal realm of Relaxation and ease. The tastefully furnished rooms provide the perfect Setting for an enchanting vacation.You will discover an Array of culinary delights in our "Residenz" Restaurant. Enjoy the sunrise over an Extended breakfast and, in the evening, allow us to treat you to mouth-watering specialities of Austrian cuisine. ... more   less 
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Also Known As:
Schloss Lebenberg Hotel

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