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“Absolute best airport hotel ever, full stop!”
5 of 5 bubbles Review of Penz Hotel West

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Penz Hotel West
Ranked #20 of 75 Hotels in Innsbruck
Certificate of Excellence
Heiloo, The Netherlands
Level Contributor
126 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Absolute best airport hotel ever, full stop!”
5 of 5 bubbles Reviewed January 22, 2013

I was in transit with an early flight and decided to book the Penz as it is and easy 3 minute walk to Departures. Check-in was very fast and efficient and I was in my room in 2 minutes flat. Very sleek room, comfortable, squeakie-clean, fast and free WiFi (just as I like it and expect it).

Had some trouble with a kind of techno-house beat penetrating the room and no discussion was wasted as I was given another room immediately - top marks for that. Bathroom was excellent and very clean, nice powerful shower, shaving mirror, the lot.

Biggest surprise was breakfast: I have not seen or tasted such a good breakfast in all my years travelling (bar maybe the famous Israeli buffet breakfasts). Loads of fresh fruits and very tasty extras that really made all the difference. Excellent coffee too (much appreciated by this caffeine-junk!).

Check-out was a breeze and I was on the way to catch my flight within minutes. For this price this hotel beats anything else available hands down!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John_Michael_Bing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 8, 2013

This hotel is ideally situated, within walking distance of the airport; so easy to wheel or trolley your luggage along a flat road. This allows you take in the AMAZING scenery and spectacular mountains; which makes for a fantastic start to the holiday; definitely not worth taking a taxi unless you have major mobility problems. To get to the center of Innsbruck, take the bus pointing to 'Baggersee' which runs extremely frequently! The bus stop is right by the entrance to the hotel and the ride by bus is approx.10 mins.

The breakfast every day was great; although if majorly critical; the hot plates could have had a little more variety than the scrambled egg, sausage and bacon for us Brits. Maybe a variety of eggs, black pudding, beans and a toaster. Needless to say; there were plenty of alternatives on offer.

The hotel staff were extremely helpful; multilingual in German, Italian and England and most importantly polite. The room was very comfortable; cleaned thoroughly when we wanted it to be; with spectacular panoramic views from room. We had a particularly long day and returned at 21:30 to the hotel. The hotel sauna shuts at 22:00, however the very friendly receptionist extended the period until 22:30 for us so that we could warm up after traipsing around in the snow all day long!

All in all, a great stay for the 5 days between Boxing Day and 31st December. Room for improvement-

A heated swimming pool to target the elusive 5 star band.
A more expansive English cooked breakfast.
Climate control for the bedrooms. It was very warm on a few occasions; so had to open the window a little.

I did get the vibe from proximity to the airport, decor and the business function rooms that the main clientele for the hotel were business commuters; however this trip was for my girlfriend and myself. At no stage did we feel unwelcome, to the contrary; so this hotel is also definitely suited to couples looking for a nice break in the Tyrolean Alps. Considering that the only 5* in Innsbruck is the Grand Hotel Europa; the Penz West fairs very well for a four star hotel; having stayed in a number of others in the region.

Would definitely recommend.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OCP84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Namibia
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed December 23, 2012

This quaint little hotel is not too far from the city centre, the rooms are noting fancy but clean and comfy and they have a wide range of tv programms. Had the dinner, they were very nice and accomodating to special dietary requests, but what blew me away was the phenomenal breakfast. Out of this world! From cold cuts and meats, different cheeses to grains, nuts, fantastic fruit-fresh strawberries and blackberries in December, fantastic granola, different yogurts,....one needs lots and lots of time to sample everything. Great little hotel, would love to go back!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouLouCroatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
139 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed November 27, 2012

Excellent hotel in the center of Innsbruck. Great location, rooms very clean and functional, exceptionnal breakfast buffet (included in the price of the room) with a phenomenal variety of fruits, marmelades etc. etc. I can not imagine the sunday brunches... you may stay there only for the phenomenal breakfast buffet.
All rooms are very calm and quiet with TV etc. etc. Showers are comfortable with lots of pure water.
Finally the bar at the top floor with a spectacular view over the surrounding mountains is exceptionnal if the wheather is clear.

Room Tip: Request top floors
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Modena, Italy
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed October 29, 2012

this hotel is very close to Innsbruck's airport (walking distance). The rooms are very comfortable, with a large balcony. There is an excellent SPA for free on the third floor. The breakfast is very good and satisfying.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bambacillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herts
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed September 29, 2012 via mobile

We stayed here on the 23rd August 2012 as part of a 50 car European rally.

We were one of the first to arrive, got pole position in the free carpark. The hotel looks a little dated from the outside but inside was lovely. The free wifi is fast and we made good use of it uploading the days pictures to Facebook. The bar has a good selection of beers and wines.

Our room was smallish but very warm. No air conditioning but a small fan on the desk. Because the hotel is so close to the airport, we didn't open the windows due to noise. In the morning we were wrecked due to the heat and having been kept awake but the fan.

The breakfast was great and set us up for the rest of out trip.

I wouldn't stay here again in summer due to the heat.

Stayed August 2012, traveled with friends
Helpful?
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
287 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed September 22, 2012 via mobile

Very clean and quiet hotel by the airport. Absolutely no noise problem, airport is miniscule and operated by small planes.
Rooms are modern and big enough for business traveller. Excellent breakfast included in the price (90€) so I would call this a bargain.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jvtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Penz Hotel West

Property: Penz Hotel West
Address: Fuerstenweg 183, Innsbruck 6020, Austria (Formerly Sporthotel Penz)
Location: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#2 Business Hotel in Innsbruck
#14 Luxury Hotel in Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Penz Hotel West 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Sporthotel Penz Innsbruck
Sporthotel Penz Hotel Innsbruck

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