The property is a short ride from Innsbruck Airport and is VERY Austrian.
By this I mean it looks like a cuckoo clock from the outside, which is pretty, but inside you might wish for more......
I arrived at two minutes past two in the afternoon, and was refused lunch, because last orders are at 1400!!!! My third-floor room was not accessible by lift - which only goes to the second floor - and it was pokey and smelly.
The toilet was blocked (they "fixed" this on my second morning) and no a/c meant a choice of sweltering in the heat or having the windows open onto a main / busy road.
When I got back to my room for my second night, the smell was indescribably foul in my room.... drains and toilets.... I reported this and was told "OK, we will fix it".... not "sorry, can I move you to a better room".... nothing.
All in all the staff seemed to think that you are an inconvenience - in particular the waiter in the bar made a point of serving all the locals before even asking my party about drinks... I was not made to feel welcome, neither did I feel valued.... and the place is not cheap.
On the plus side the restaurant was reasonably priced and the food fussy but good.
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- Also Known As:
- Tyrolis Hotel Innsbruck