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“Great Food and Service”
Review of Europa Stuberl

Europa Stuberl
Ranked #100 of 490 Restaurants in Innsbruck
Cuisines: Austrian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed June 30, 2018

We enjoyed dinner at the Stuberl restaurant, which included a vast delicious menu from appetizers to desserts, served by a professional, attentive wait staff.

Thank MrMuffin11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 164 reviews

Reviewed December 17, 2016 via mobile

We had dinner at this restaurant as a part of a half-board stay in Grand Europa Hotel three nights is a row. Food was ok but menu was very limitted, you could easily stay hungry if you don't eat meat. In the menu no salad at all. Service is not good, they make you feel kind of unwanted there. We needed to constantly ask for more water or wine. We had very unpleasant experience on our last night. We asked if we could get some other meat instead of venison or intestines and the waiter was not helpful at all, he just said yes and brougt us fried pork meat like we were in some third class restaurant. We waited 40 min for a dessert. Waiters passed by more than a couple of times and completely ignored us. When we gave up and asked for a check, the waiter just appologised for forgetting us. We had a strange feeling that they didn't wanted to bring us a dessert on purpose, for some reason. They gave us a check for a full priced dinner even if we told them we had half-board so it took them some time to correct that. We didn't wanted to wait anymore so they said they'll put it on our room bill, without even us seeing what's on it.
This restaurant is deffinitely not wort the price and the reputation of an exclusuve place to eat!

2  Thank jelena z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2016 via mobile

cozy interior. The food was nice and the portions were reasonable. The restaurant has a mix of international dishes and more local recipes. This was my first taste of the Austrian cuisine so I'll have to try a few more places to be able to compare.

Thank emmanuel v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2016

This is a typical Austrian fine dining restaurant which has lost it's way a bit over the years. The older staff don't seem to care that much anymore and you are occasionally left waiting. And this is fairly annoying when you want another glass of wine, some water, more bread or anything else to go with the dish you are currently eating. This shouldn't happen. And no, it wasn't full, the staff just couldn't be bothered to look around or stop chatting with eachother.
The Tyrolean dishes are done almost to perfection, the international dishes, although the quality of the ingredients is exceptional, are "lost in translation". I would stick to the local specialities and leave the advanced cuisine experience to a visit in a restaurant that has fine-tuned it. At the Europa they have been trying to be more adventurous for some years now, but in my opinion they have tried so many different dishes that the chef lost his way in a maze with no exit. I hope they can shake this confusion off as it wouldn't take much to make everything perfect and 5 star.

    • Value
    • Service
    • Food
Thank montecatiniduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 31, 2016

Dear Guest,

first of all we want to thank you for your review, full of points to see with our Staff.
We need to know what our Guests think about us to make always our best.

Our dishes are prepared with all fresh and high Quality products and we use to take care of our Guests. So, I am very sorry if your perception was another and please, do not hesitate to contact me directly at the hotel for the next time.

I would like to give you our warmest Welcome Back!
Thank you and I hope to see you soon again,

Olga Piscopo
Resident Manager
Grand Hotel Europa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2016

We went last night, not knowing what to expect, well we were both blown away by our meals, fresh, top quality, beautifully presented, what also was the highlight was the service and recommendations given by our waiter, a thoroughly enjoyable night,

    • Value
    • Service
    • Food
Thank Saint197464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel E, Geschäftsführer at Europa Stuberl, responded to this reviewResponded July 5, 2016

Dear guest, thank you so much for the great review. It's a pleasure to hear you enjoyed your visit in our restaurant. I will forward this to the staff.

With best regards,
Roman R. Straub (General Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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