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“Comfortable” 3 of 5 bubbles
Review of Hotel Neue Post

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Hotel Neue Post
Ranked #71 of 75 Hotels in Innsbruck
Bangalore
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Comfortable”
3 of 5 bubbles Reviewed May 7, 2014

This is located near the city center. The room I was in had a good mountain view.
My room was close to the lifts and could hear the squeaks in the middle of the night. Try to take rooms away from the lifts.

Breakfast was good, but was the same spread all through the week we stayed there.

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TTDh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
    18
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    25
    15
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
3 of 5 bubbles Reviewed May 4, 2014 via mobile

Staff: friendly, helpful, tells you everything you need about Innsbruck.
Rooms: clean, large (I stayed at top floor with balcony joined with another room, I dunno the others), not much TV channels, large toilet, some mountain views
WiFi: free (Medium speed)
Breakfast: multi choices (early better, can take it to room).
Location (walking): 5mins from center, 10mins from center, 2mins from supermarket, few mins from multi restaurants.
Parking : public, 2 parkings near 50meter€20, 100meter€14.
Notes: you can hear noises from other rooms.

When visiting Innsbruck again, going to try another, but near to the arch

Stayed April 2014, traveled as a couple
Helpful?
Thank 4eva4ya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 29, 2014

This Best Western in Innsbruck is nicely located, has a decent breakfast, friendly employees, and is well-maintained. Our double room was clean and functional, but nothing spectacular. However, I should say that we arrived at about 2 am on a Saturday evening, without a reservation (spontaneous road trip from Germany to Austria), so we were lucky to find a place to stay at all. Price is reasonable for the city (we did compare a few others), and it's so easy to reach the center that we couldn't complain. The reception worker was also quite friendly and efficient, especially considering the hour. Would stay again if we come back to Innsbruck.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mmgallimore90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
261 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 1,644 helpful votes
4 of 5 bubbles Reviewed October 8, 2013

The Hotel Neue Post is right in the city centre on Maximillianstraẞe. It describes itself as Jugendstil and that is true of the décor. There are full size reproductions of Gustav Klimt’s glamorous portraits and mythical creatures painted on doors. The main staircase is painted dark red and those who do not recognise Jugendstil as the darker, Germanic equivalent of Art Nouveau might think things a bit odd. "More like Gormanghast,” suggested one of the more erudite members of the group I was with. The floor plan has lots of corners and short corridors.
My room was fine albeit a bit dark for my personal taste. Two twin beds, each with their crisp Daunendecke, long worktop with drawers under, wardrobe and TV, heavy drapes. Yet there was only one chair in a room intended for two. Free WiFi is available and I got connection rated from good to excellent.
The bathroom has a bath with shower over and one of those toilets preferred in parts of central Europe. It has pan onto which one’s bowel movement is deposited for inspection before being flushed away. Most unpleasant to my mind.
Food and service for our dinner was excellent. The restaurant is spread around four separate rooms. The following morning, the breakfast buffet choice was excellent with the sort of nice breads, muesli, meats and cheeses you would expect in a good Austrian hotel. The restaurant was rather too warm though.
No complaints about the service but nothing much to praise either.

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Normanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed August 24, 2013

I've stayed here in august with my two daughters , driving from Italy.
No complaints to report as breakfast was good , our room was clean & staff was helpful.
It's a bit expensive though but it's conveniently located if you get to Innsbruck by car.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank adriatic25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuchatel, Switzerland
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed May 25, 2013

I booked the room in the hotel for a weekend and I had a room 305. Photos of the hotel on the web are far more grandiose than the hotel itself.

No free parking included and since it was a weekend you can park your car for free from Saturday afternoon for free in any little streets around the hotel.

Service was standard, all went smooth I ate there on the first night. Food at the hotel is good, but nothing that will stick in your memory.

I had a single room size of a cupboard, not even having enough space to put my yoga mat next to the bed. Doing yoga or any morning exercise proved useless since there was no space whatsoever. For the price of 99€/night I would expect a standard double room, prepared as a single room.

Good side of the hotel, it was spotlessly clean, no argument about it, breakfast was a standard continental one with classical choice, but again nothing that will stick in your memory.

Overall the hotel gives an impression of being part of a chain hotels that has a good marketing, standard staff who seems underpaid, shabby reception and good location. You will appreciate this hotel if you are looking for quiet, since rooms are very well isolated, and you wish to pass your time unnoticed and left alone.

Room Tip: If travelling solo, make sure you ask for a standard double room used as a single room. Otherwise ta...
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AQ514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 31, 2013

The receptionist at Neue Post made a real difference to our experience. We were staying in Innsbruck to be close to a family member in Innsbruck hospital (which is a 5 min walk away). My girlfriend's mother stayed for a week by herself and the receptionist went out of her way to make sure she had everything she needed.

The hotel itself was clean and the rooms were comfortable and a reasonable size.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NickScreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Neue Post

Property: Hotel Neue Post
Address: Maximilianstrasse 15, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#27 Luxury Hotel in Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Neue Post 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Neue Post
Best Western Innsbruck
Innsbruck Best Western

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