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“Very Professional” 4 of 5 bubbles
Review of Star Inn Hotel Salzburg Zentrum, by Comfort

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Star Inn Hotel Salzburg Zentrum, by Comfort
Ranked #21 of 137 Hotels in Salzburg
Sydney, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very Professional”
4 of 5 bubbles Reviewed October 12, 2013

When we arrived to check in I realised I had booked our family room for the following day. The staff were wonderful and sorted it out for us without any angst. The room was clean and well appointed. The staff organised our dinner reservation and ordered a taxi for us. They gave us sightseeing ideas and directions. A thoroughly enjoyable stay.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrsT205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, by Comfort, responded to this review, October 26, 2013
Dear Guest,

Thank you for taking the time to rate us so nice.

We are pleased that you have felt comfortable with us.

We would be delighted to welcome you again in our hotel and send warm greetings from Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

551 reviews from our community

Traveler rating
    136
    319
    79
    14
    3
See reviews for
150
225
28
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 1, 2013

Hey, the place isn't mind blowing expensive. The room/beds are clean, no frills The Manager was a little standoffish when queired for directuon, but I guess that is a fucntion of a busy place with people asking the same questions over and over. The parking is a little tight in the basement but doable. The breakkies was good, 12 euro. IT was quite busy, I think the whole neighborhood must be eating there for breakfast. Overall, if you need a clean place to pass out while you check out the town .. this is your place.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, by Comfort, responded to this review, October 26, 2013
Dear Guest,

Thank you for taking the time to rate us so nice.

We are pleased that you have felt comfortable with us.

We would be delighted to welcome you again in our hotel and send warm greetings from Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sliema, Malta
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 14, 2013

This is not only a very new hotel with all up-to-date facilities, it is also very well managed by a very friendly staff, speaking English fluently.
It does not have a restaurant, but the breakfast room is spacious and very well equipped with a great variety of delicacies. It even offers free sparkling wine.
Also free is the WiFi throughout the hotel, which helps the internet aficionados.
Its location is very convenient for tourists and visitors, hardly half a mile from the old city centre on foot. But for the athletically challenged one can also take a taxi, yes even for the short distance, as they are very cheap(flag down apr. EUR 3.00), typically costing not more than EUR 6!
There is air conditioning, but this will be switched on only when the staff feels it is hot. It can be a bit arbitrary as it may be cool outside, while the room is still uncomfortable. Opening the window is the expected answer, but then outside noise may disturb you.
The bathroom is very brightly lit, the shower is superb, be careful to control the fierce jet stream!
There is no mini bar, nor room service.
I understand all rooms have two queen size beds, with firm mattresses.
The TV set in the rooms have no English language programs.

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sliema36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, by Comfort, responded to this review, October 26, 2013
Dear Guest,

Thank you for your nice review.

I'm very happy to hear that you have felt comfortable with us.

In deed we have no minibar at the rooms, but our bar at the lobby is opened 24 hours a day and our staff will serve you chilled drinks whenever you want. Of course you can take them also to your room.

We would be delighted to welcome you with us again and send warm greetings from Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed September 5, 2013

It´s a budget hotel but you don´t need more than 5 minutes to reach the historic sightseeings at Old Town. You just walk through a tunnel (very safe) and it´s in the middle of the Old Town. I realize that there´s a lot of hotels (expensives) located at Old Town but it´s very difficult to get some silence to rest because all the day and at night it´s very noise. Our hotel was very silent, clean but with no luxury. We didn´t have any meal or even breakfast but there´s a lot of places just crossing the tunnel to have lunch or dinner. The room was clean, big and quite modern. You can park behind the hotel just turning right after pass the entrance or use the underground garage from the hotel. I would stay again at this hotel.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Fabio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, by Comfort, responded to this review, October 26, 2013
Dear Guest,

Thank you for your nice review.

I'm very happy to hear that you have felt comfortable with us.

We would be delighted to welcome you with us again and send warm greetings from Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

The room was good, new furnitures and very clean. Modern design and comfortable facilities. Rates are good as well. The location is not far from the center (5-10 minutes by walk). There's an underground garage not far.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nicola D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, by Comfort, responded to this review, October 26, 2013
Dear Guest,

Thank you for your nice and lovely review.

I'm very happy to hear that you have felt comfortable with us.

We would be delighted to welcome you with us again and send warm greetings from Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krakow, Poland
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 14, 2013

We were relieved to discover our rooms were air-conditioned even though the hotel website didn't mention it. Great to have, since our weather hit 99F! Easy to find. Excellent value and location without compromising space. Old Town just 5 minutes away through the safe, well-lit pedestrian/bike tunnel. Big rooms that seem like new. Bathrooms fresh and clean with new chalking and grout work... might be all recently renovated. Beds seem like King-size. Breakfast 12E and average with croissants, selection of other bread and spreads, scrambled eggs, meat/cheese assortment, fruit, cereal, yogurt, and sweets. If you can wait on breakfast, walk 10 min towards University Square, you'll pass restaurants and also a market with baked goods. Service at reception was not always with a smile or attentive, but other receptionists made up for the unprofessional one. Would stay again.

Room Tip: Rooms in #600 up are in annex, behind main building. They might be a little dark. We were happy in...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hildawho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, by Comfort, responded to this review, October 26, 2013
Dear Guest,

Thank you for your lovely review.

I'm very happy to hear that you have felt comfortable with us.

We are looking forward to welcoming you with us again and send sunny greetings from Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 4, 2013 via mobile

We booked this hotel the day before we checked in as our travel plans changed last minute. It was well located for the old town, and service was good on reception. The room was clean- except for a mark on the duvet, which was immediately changed when I mentioned it at reception. The rooms were clearly new and modern, and were nice. We didn't use the bar etc. If you want to be close to the old town but not pay high prices (we paid £84) this has well worth it. I'd stay again.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 1982_Lancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, by Comfort, responded to this review, October 26, 2013
Dear Guest,

Thank you for your nice and lovely review.

I'm very happy to hear that you have felt comfortable with us.

We are looking forward to welcoming you with us again and send lovely greetings from Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Star Inn Hotel Salzburg Zentrum, by Comfort

Property: Star Inn Hotel Salzburg Zentrum, by Comfort
Address: Hildmannplatz 5 | 5020 Salzburg, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#24 Family Hotel in Salzburg
#35 Romantic Hotel in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Star Inn Hotel Salzburg Zentrum, by Comfort 3*
Number of rooms: 86
Official Description (provided by the hotel):
The Star Inn Hotel is located right in the heart of the city of Mozart, only 300 m from the Playhouse and the famous Getreidegasse. Here the birthplace of the musical child genius is situated. Easily reached from any direction, our hotel offers you the ideal starting point for conducting your business. Or for an unforgettable weekend stay: A wondrous environment, a city centre with incomparable atmosphere and culinary delights at every turn are waiting for you there. The hotel has 61 covered parking spaces available, and the two large public garages under the Monchsberg offer many more only a few minutes away. ... more   less 
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Also Known As:
Star Hotel Salzburg Zentrum

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