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Andreea I
Eisenstadt, Austria
Interesting place to stay!
4.0 of 5 bubblesReviewed Aug 31, 2016via mobile
We were in Salzburg only 2 days on Valentin's day and found this Motel on booking!
Was clean and they had lovely and confortable rooms. The breakfast was very good and the restaurant such a lovely place to eat!
Not so good:
They have only a few places to park and was all full.

Date of stay: February 2016Trip type: Traveled as a couple
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Reviewed August 28, 2016 via mobile

We spend two nights in Motel One Salzburg Mirabell. The location of the hotel is good, you can walk from the main railway station to the hotel and continue your way to the old town. Our room was clean and nice, I would say this is good value for money. Our stay would have been perfect if there had been a water boiler in the room (unfortunately not, but this is only a minor thing). I would come here again, definitely.

Date of stay: August 2016
Trip type: Traveled as a couple
Thank touristTiia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Babett M, Leiter Front Office at Motel One Salzburg-Mirabell, responded to this reviewResponded August 30, 2016

Dear guest,
thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell. The Motel One Team hopes to welcome you again in the future.
Kind regards, Babett Mihulka, Front Office & Reservation Manager

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Reviewed August 26, 2016

I really enjoyed my stay at Motel One Salzburg! The location is great with pretty much everything accessible by foot, and the staff at the reception were nice and welcoming. We popped in early just to ask if they could store our luggage until the check-in time, but were pleasantly surprised as we were allowed to check in early.

The room was spacious enough and absolutely spotless. WiFi worked like a dream.

My only minor complaint is the breakfast, as I felt it wasn't necessarily worth the price. It was all very basic buffet, but not that much choice and no hot food available. The entrance hall had a cafe/bar and a nice terrace, so that was nice.

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank misukkeli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Babett M, Leiter Front Office at Motel One Salzburg-Mirabell, responded to this reviewResponded August 27, 2016

Dear Misukkeli,
thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell. We are very pleased that you were satisfied with the stay in our hotel.The Motel One Team hopes to welcome you again in the future.
Kind regards, Babett Mihulka, Front Office & Reservation Manager

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Reviewed August 23, 2016 via mobile

Came in for a flying visit to the festival - just 2 nights sadly😓. This hotel is a good basic choice. Nice location in side street fronting the river. 10 mins walk to main railway station and (a very pleasant) 15 mins into town. So you're a bit away from the old town - which lowers the price and the noise! OK, it's not plush but rooms are comfortable with air-conditioning and very good sound proofing. Breakfast was plentiful - though the tables not great. For a hotel with 120 + rooms the area is too small as well. But staff were helpful, it had a nice feel to it. I'd be happy to return.

Date of stay: August 2016
Trip type: Traveled solo
1  Thank shenaval
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Babett M, Leiter Front Office at Motel One Salzburg-Mirabell, responded to this reviewResponded August 25, 2016

Dear Mr. Robert P,
thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell . It is our aim to ensure our guests a pleasant and comfortable stay. Your comment and your suggestions are helpful to continuously improve our quality and exceed the expectations of our guests. We have noticed your comments. They are very important to us to fulfill the wishes of our guests.
Kind regards, Babett Mihulka, Front Office & Reservation Manager

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Reviewed August 9, 2016

Stayed for 1 night and had a lovely welcome by the man behind reception, we had arrived on an early flight so the room wasn't ready so we were able to leave our bags and come back later for our room. Check in was simple and we were given a room on the 4th floor overlooking the River, the bed was very comfortable and the bathroom was spotless. The location was excellent as its just a 15 min walk along the river to the main town. The hotel at night was very quiet and didn't hear any other guests walking passed or any street noise. Its only a 10 min walk to the station and a 10 min drive from the Airport. We didn't have breakfast but there are plenty of cafes nearby. I would recommend this hotel its very good value for money in what is quite an expensive city.

Room tip: Ask for a River view room out the front, recommended.
Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank jaspertoby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Babett M, Leiter Front Office at Motel One Salzburg-Mirabell, responded to this reviewResponded August 10, 2016

Dear guest,
thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell. We are very pleased that you were satisfied with the stay at Motel One Salzburg-Mirabell. We are happy to let you know that we have forwarded your kind feedback to the whole team. The Motel One team looking forward to welcome you again in the future.
Kind regards, Babett Mihulka, Front Office & Reservation Manager

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Reviewed August 2, 2016

We stayed at Motel One for one night, on our way to Germany. The hotel is situated approximately 2 km walking from Salzburg dome. The room we got was clean but small and lacking basic amenities: no phone, no refrigerator and no toiletries. The temperature in the room couldn’t be changed and it was very cold. The hotel has a parking in the back but we were told that it was full and we cannot park there. We didn’t have the chance to further check whether that was true, because immediately our card was charged for the underground garage, 13 euros, as well as for the room. The hotel policy is payment in advance for the room. The hotel has a lounge area in front, for those who want to smoke or stay outside. Wi-fi is available in hotel and outside lounge area. Breakfast was extremely basic, one of the most basic I have seen in a 3 stars hotel. Coffee was bad and the bread was not fresh. Staff was ok, although we didn’t appreciate the haste to take our money before even entering the room.

Room tip: Rooms near the elevator are small, L-shaped and noisier.
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Damnsmartblonde
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Babett M, Leiter Front Office at Motel One Salzburg-Mirabell, responded to this reviewResponded August 6, 2016

Dear guest,
thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell . It is our aim to ensure our guests a pleasant and comfortable stay. Your comment and your suggestions are helpful to continuously improve our quality and exceed the expectations of our guests. We have noticed your comments. They are very important to us to fulfill the wishes of our guests.
Kind regards, Babett Mihulka, Front Office & Reservation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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