We have just completed a tour of four major cities across Europe. We began in Salzburg and selected this hotel because it is not far from the railway station and it was reported as 4*. Well, it wasn't too far from the trains- but it was quite a distance from its 4* claim.
OK it is a nice hotel; reception staff are friendly; indeed they kindly provided us with an additional room to take a bath as we had only a shower in our room. The hotel is well maintained and is very warm. Our room was small but adequate for our needs.
So why am I griping? Well, if this truly is a 4* then a guest shouldn't have to ask twice to have the room safe fixed; by the time we left it was still unusable. We wouldn't expect a dining room waiter in a 4* hotel simply to shrug his shoulders when telling me that there was no English Breakfast tea; the scrambled egg wouldn't be rubbery. These may seem petty but the hotel claims its higher rating and should earn it by providing the appropriate service. I will write other reviews about 4* hotels in Vienna, Budapest and Prague congratulating them on their standards. I can't do the same for the Scherer.
Having got this out of the way Scherer isn't a bad hotel; it is average and needs to up its game to earn the higher accolade.
- Official Description (provided by the hotel):
- The Hotel is situated in the city center. Air condition in all rooms, WIFI, Welcome Tray, Sound of Music, we look forward to welcoming you with us! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Agoda, Booking.com, Hotwire, TripOnline SA, Priceline and Travelocity so you can book your Scherer Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Scherer Hotel Salzburg