We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst meal of our holiday...complete and utter rubbish.”

TOKYO Japanese and Sushi Restaurant
Ranked #524 of 653 Restaurants in Salzburg
Cuisines: Sushi, Japanese
Description: STAY CLEAR - mediocre/poor food, terrible service, scruffy decor and the menue outside is not the one you get inside - OVERPRICED. Two people, two courses, one drink each charged at 67 Euro
Restaurant details
Description: STAY CLEAR - mediocre/poor food, terrible service, scruffy decor and the menue outside is not the one you get inside - OVERPRICED. Two people, two courses, one drink each charged at 67 Euro
Reviewed February 8, 2013

Where to begin? Misleading prices outside which when we asked the owner about he said belonged to the lunch menu but the board outside did not make this clear at all. Misleading photos as well in terms of set menu. Food is bad Chinese food rather than Japanese food (my girlfiend is Chinese so she knows about this type of food). My girlfriend and I had the set menu for two persons and most of the food either had no taste or tasted bad. This place left a bad taste in our mouths in more ways than one. This was the worst meal we had in our two week holiday and possibly my worst restaurant experience ever. The owner (not Japanese by the way, didn't see any Japanese staff) is not only a liar and a cheat but evidentlly runs a lousy kitchen as well. I am not normally the type to complain but felt compelled to write this review as soon as I got back to our hotel. If there was a minus star option I would give it that. DO NOT GO THERE.

    • Value
    • Atmosphere
    • Service
    • Food
3  Thank jimwf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (289)
There are newer reviews for TOKYO Japanese and Sushi Restaurant
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

197 - 201 of 290 reviews

Reviewed January 11, 2013

We were there on Christmas Eve as many other restaurants were closed and it was near our hotel. They had a "special" menu, but soon we saw that another table was allowed to use their regular menu. It would not have mattered. The prices were no where near what was advertised outside on their board. At least 4 times more. The service was awful and we should have left before ordering as we saw another table do. This place is a rip off and will take you for all they can. This place was our only disappointment in Salzburg.

3  Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2012

We visited today, Christmas Eve because many other restaurants were closing. The food was ok but we were over charged €15. My husband and father ordered the tepanyaki. They were then charged extra for rice which was supposed to be included. My mother and I ordered sushi and they charged us €4 extra each because we asked for chicken only. They then charged extra for cocktails that were advertised at a cheaper price. Very disappointing about the dishonesty and blatant ripping off of customers!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Kristyn25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012 via mobile

We were feeling cold and craving for some hot noodle soup. This restaurant is near the hotel that we stayed in, thus decided to give a try. To our dismay is a ripped off and terrible food!

We are Chinese and back in our country we have lots of fantastic Chinese and Japanese restaurants and hawker center food. This is definately the worst one ever.

Firstly, the table was not cleaned up. We can still see chilli sauce stains on the table. We ordered green tea and is €5.20 each. So is €10.40 for just a pot of low quality green tea!! We ordered a fried rice and chicken soup noodle. You what, the difference between the 2 is just that one is noodle and the other is rice!! This is horrible!! And it just taste salty. That's all!! And the price? Is €9.80 each.

So in total, we spent €30 for a horrendous meal!!

Lesson learnt for us: Never attempt to try Asian food in a western country, you will be ripped off with both your pockets and appetite!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank debrisnook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

We ordered an appetizer and a sushi boat (apparently the server gave us a deal on the sushi boat). But it was definitely not worth what we paid for. The Gyoza was hard and had no flavour. In the sushi boat some of the "sashimi" was an imitation crab log and there was at least 5 of them!! We were shocked!! (We have both been to Japan and they definitely do NOT prepare sushi like this). These crab logs cost basically nothing to make and are NOT considered raw fish - sashimi. Also the cuts of the sashimi were disgraceful as well as how the rolls were made. This was all of course after he had assured us that he would make us "good sushi." I could have made better sushi myself!!
Not only was the sushi bad but we ordered what was supposed to be Matcha tea. Everyone knows that Matcha tea is powdered green tea. Apparently this guy didn't.... Afterwards he charged us $10 EUROS FOR TEA!!! Who on earth would want to pay that much for tea? Especially when the tea tasted like crap and wasn't even Matcha in the first place - but simple, cheap loose leaf green tea. We were very angry and demanded that we only pay for half the amount of tea. He wanted to give us free Sake in exchange but we refused. We are very sorry for anyone who gets sucked into this tourist trap.... I wish there was someone we could have complained to. It tasted like it had been prepared by the dish-boy - for the very first time! HORRIBLE AND EXPENSIVE!!! AVOID AT ALL COSTS!!!!!

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Runescribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed TOKYO Japanese and Sushi Restaurant also viewed

Salzburg, Salzburg Region
Salzburg, Salzburg Region
 
Salzburg, Salzburg Region
Salzburg, Salzburg Region
 
Salzburg, Salzburg Region
Salzburg, Salzburg Region
 

Been to TOKYO Japanese and Sushi Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing