Firstly, we have to say that the location of this hotel is excellent. It is on Linzergasse ("New Town" Shopping Street) and a short walking distance to Getreidegasse (Famous Old Town Street). We also have no difficulties navigating to MirabellPlaz for our day tour meeting point when signing up with Panorama Tours/Viator.
On Linzergasse, there are plenty of cafes for your meals and if you need some groceries, Billabox (something like 7-eleven convenience store) is behind the hotel and Spar (local supermarket) is a short walk away. We were also glad that round the corner of the hotel, the L'Osteria (Pasta & Pizza, Pub, Cafe) opens till 12am on weekdays since our meal time is sporadic.
We did our booking last minute (2 days before) while we were in Linz so it was NOT €70 as stated at the hotel entrance, it was €120 per night with extra €12 for hotel continental breakfast.
We were okay with it, did our booking via Booking.com and stayed in the Business Class Double Room. We reckon it is supposed to be better than the Standard rooms but it is not.
The reception was quick and friendly. We also also able to check in 30 minutes earlier.
We have no complain about the room itself, it is modern, having double panel windows to keep the cold out since we visited in September (the start of Autumn). Housekeeping is relatively clean. We had trouble figuring out the TV as it always reset itself to German when switched off and the interface is not friendly at all. Wifi is bad, dropping connection every few minutes and we are supposed to be near to the reception where the routers are. I had to reconnect 3 times just to post this review in the hotel.
The main issue we have is the location of the room. It may be given to us due to our last minute booking, however, we feel that there should be no rooms along this entire corridor! The guests staying in the room beside us were also having the same problem.
The problem is that this corridor leads to the breakfast "restaurant". The buzzing starts at around 4am or 5am as the waiters are preparing to serve at 6am. The room door is NOT soundproof, you hear everything. When we say everything, it means footsteps, heels, vacuuming, crash of glasses, slamming of doors, people pausing in front of your room door to have conversations - EVERYTHING.
Some guests also checked in late and since these rooms are so close (1 short flight of stairs to the reception) to the reception, lost guests will often wheel their luggages along this corridor, late into the night. Needless to say, we were constantly woken up by all the noises. I admit to be a light sleeper but my husband, being the heavy sleeper, was also woken up. The irony is that the street beside the hotel is so quiet and the noise actually come from within the hotel!
It is either the hotel management do something to soundproof this corridor (with carpeted floors and better room doors) or not have any rooms at all. I think one of the worst service a hotel can provide is sleepless nights for the guests. We even requested a quieter room but the request was ignored. It is very disappointing to us as we love the location of this hotel! We will just have to find another place to stay the next time we are in Salzburg.
- Official Description (provided by the hotel):
- Welcome in our new Star Inn Hotel Premium Salzburg Gablerbrau! On the 1st of May 2012 our third Star Inn hotel in Salzburg has opened its doors. Situated in the middle of the Linzergasse, this hotel provides an ideal starting point to go on a sight- seeing trip through the city. Many historic destinations lie in the direct vicinity of the hotel: the Castle Mirabell, the birthplaces of Wolfgang A. Mozart and Christian Doppler and the Domplatz. Stroll through Salzburg's shopping streets Linzergasse, located directly at the hotel, or Getreidegasse. A total of 71 newly furnished rooms in different categories await you. For more detailed information please click here. The hotel itself is located in a time- honoured, medieval historical building, constructed as early as 1408! Since 1429 this site is home to a Brewery. In 1535 the building was purchased by the family Gabler, thus the name "Gablerbrau" became commonly used and is still used to this day. ... more less
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