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“A Beautiful Hotel” 5 of 5 bubbles
Review of Hotel Sacher Salzburg

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Hotel Sacher Salzburg
Ranked #7 of 131 Hotels in Salzburg
Certificate of Excellence
Hinsdale, Illinois
Level Contributor
137 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“A Beautiful Hotel”
5 of 5 bubbles Reviewed May 22, 2012

The Hotel Sacher Salzburg sits on the river. The views of old Salzburg are wonderful. The staff of the hotel is excellent. You cannot beat the location. The only complaint was a 3:30AM visit by a bird on our balcony! Book a room on the river side but without the balcony!

Room Tip: River view without a balcony.
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,351 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (265)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
Level Contributor
101 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed May 8, 2012

It is well nigh impossible to find any fault with this wonderful hotel and all the superb staff! Maybe a small night light in the bathroom would have been helpful but that really is nit-picking.
The ambience is cosy and comfortable, the food is outstandingly good, the hotel personnel all are friendly, helpful and guests are made to feel that no request would be too challenging.
Our rooms overlooking the river Salzach were beautifully decorated and appointed.

Room Tip: Rooms overlooking the river have the very best views.
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AABCtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagingDirect0r, Manager at Hotel Sacher Salzburg, responded to this review, May 12, 2012
Dear Madam!

Thank you very much for staying at the Hotel Sacher and for taking the time to tell us about your visit.

We highly appreciate your comments regarding your stay at the Hotel Sacher Salzburg and we are very happy that we have met your expectations with our high understanding of service quality and hospitality. It was a great pleasure for us to welcome you at our Hotel.
On behalf of our employees, we thank you for such a nice feedback and with pleasure we will pass it to the entire Sacher team.

Dear Madam, thank you again for sharing your experience. We really looking forward to serve you in the future and welcome you again at the Hotel Sacher Salzburg.

Best regards,

Elfi Kammerhofer
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
5 of 5 bubbles Reviewed May 8, 2012

We stayed at the Hotel Sacher Salzburg recently. It was everything a classically great hotel should be. Location is the best in Salzburg. We had panoramic balcony views of the river and old town. You just cross the pedestrian bridge and your there. The rooms were grand but understated and the bathrooms spotless and clean The service was great. The staff greeted us wherever we went. What capped my stay was that I had read the pedestrian-bicycle walkway which lined the river went quite far both directions. When I asked where I could rent a bike, they had one handily available. I loved biking the walkway by the river it was beautiful. I understand you could bike to the next town but I will leave that for next time.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank G Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 1, 2012

Service was fantastic and the hotel is very clean. The room decorations are nice, though at least in the inexpensive rooms there are repairs to be made (the paintings were damaged, the toilet wobbled, fresh coat of paint needed on the walls and ceiling). Overall the rooms were still very nice. We stayed for two nights. When the room was not ready upon our arrival they treated us to a beverage in the cafe.

Parking is 29 Euro plus tax per day (works out to about 34 Euros). Breakfast was about 30 Euros per person. We opted to go to a nearby place called "Fingerlos" for a fresh filling breakfast costing 12-15 Euro.

The Sacher location is excellent and nearby everything.

Room Tip: Good view of the old town and castle from the river-side rooms.
See more room tips
  • Stayed April 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kacenka_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagingDirect0r, Manager at Hotel Sacher Salzburg, responded to this review, May 5, 2012
Dear Reviewer,

Thank you very much for staying at the Hotel Sacher Salzburg and for your effort to tell us about your recent visit with us. It was a great pleasure to welcome you at our hotel.

We appreciate your comments regarding our service quality, the cleanliness and the hotel location in general. It is nice to learn that your guest room was still nice. On the other hand we are very sorry that we did not meet completely your satisfaction about the room. We will definitely follow up on your remarks. In addition to our extensive breakfast buffet with a wide range of culinary treats, we are offering at our famous Café Sacher daily à la Carte breakfast dishes.

Dear Reviewer, thank you again for your comments. We are pleased to pass your feedback to the entire Sacher Team and we would be very grateful to welcome you again in the future to show you once more that service and excellence that Hotel Sacher Salzburg is known for.

Best regards

Elfi Kammerhofer
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach CA.
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 19, 2012

We had a wonderful stay at hotel Sacher. It was our 25th wedding anniversary and My wife and I celebrated the evening at their famous restaurant. Staff were very friendly and the location was perfect. It is walking distance to all attractions and the old city of Salzburg. Our room was outstanding with fantastic views of the Castle and surrounding mountains. Great housekeeping staff! Purchased their famous torte (cake) for our family members in the States. They gladly mailed them to us. Would highly recommend hotel Sacher!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NewportBch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 16, 2012

The best hotel in Salzburg by far. Old world charm and hospitality combined with modern luxuries and amenities. The service was superb and the location is unmatched.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank adityapittie1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed April 16, 2012

Beautiful architecture and design, perfect location with views of the river and walking distance to restaurants, shops, museums (Mozart museum) - very professional staff and at the same time really friendly and courteous - super clean rooms and bathrooms with chocolate spa products... and the Sacher Torte: words cannot describe the richness of that chocolate!
I don't think I have anything negative to say about this hotel! We would definitely come back!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank suzysuzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sacher Salzburg

Property: Hotel Sacher Salzburg
Address: Schwarzstrasse 5 - 7, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 131 Hotels in Salzburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Sacher Salzburg 5*
Number of rooms: 113
Official Description (provided by the hotel):
The Hotel Sacher Salzburg epitomizes Sacher's unique mix of world charm and modern comfort: tradition hand in hand with innovations. As in Vienna, music has always been an important part of the hotel and in the city of Mozart's birth we regularly host the world's finest musicians alongside royalty, international statesmen, business people, artists and global celebrities. ... more   less 
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