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“Expensive hotel due to the location” 4 of 5 bubbles
Review of Stadtkrug Hotel

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Stadtkrug Hotel
Ranked #9 of 131 Hotels in Salzburg
Certificate of Excellence
Italy
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Expensive hotel due to the location”
4 of 5 bubbles Reviewed August 20, 2010

Located in the very heart of Salzburg; a 4 star hotel at 130 euros per night, justified only by the position (in the historical centre) and by the period (in August there is the Music Festival). In fact the room does not have nothing special, even though it has anyway all the comforts, and a comfortable king size bed. It is an old style hotel, small, with their own restaurant. The receptionist was cold and not friendly (you know, the kind of the series "I am doing you a favour"). Parking was a bit distant from the hotel and very expensive (18 euro). Breakfast ok.
Salzburg was a surprise... I'm absolutely in love with it!

  • Stayed August 2010, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tweetie976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 1, 2010

Very quaint hotel in the heart of Salzburg, really nice people, great location, nice bar, great breakfast. We highly recommend it! They also have a computer with internet access available in the lobby at no charge.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TonyandJenni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wollongong
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 1, 2010

We stayed 2 nigts in November and had a great time. Sure, its a bit shabby but this adds to the charm, we prefer to think of it as "funky". Our room overlooked the street and we busked in the afternoon sunshine through our window.

The breakfast was good and the service very attentive.

The room was comfortable and the bed was good. The staff were great and had no problems organising an afternoon tour and providing hot water for a late night cup of tea.

We also ate dinner one night in the restraunt, I remember it was by far the best wienerschnitzel we had on our trip.

Didnt like the smoking in the front lobby which you had to walk through to get to the lift and we didnt know there was internet access until we were leaving.

  • Stayed November 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elizabethWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 20, 2009

Looking for a hotel for one night. The desk clerk at a 5 star hotel recommended this hotel. Great location and a very good price. Rooms were excellent. Did not try the restraunt because it was closed that day. Front desk service was outstanding.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank darbybill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, CA
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed August 30, 2009

I came here because one of the tour guides recommended the fresh trout. It seems like a very nice hotel on the surface but I don't know what the rooms looked like. Judging by the reviews there are many complaints. The only part I saw was the front desk, the elevator and the restaurant. The guy at the front desk helped us out with directions even though he knew we did not stay there.. I thought that was really nice of him. Our dinner was in a very cute garden. We had the fish and enjoyed it very much and it was a reasonable price. If I had known about this hotel, I would have stayed here.

  • Stayed August 2009
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amannnnda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northamptonshire,UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 12, 2009

I booked this hotel back in Jan 09 for a trip with my partner & friends (6 of us in total) As the Salzburg festival runs throughout August we had to book quickly & alot of hotels back in January were all ready full. So we opted for the Hotel Stadtkrug, so we booked & then i looked up the reviews on this site. I was rather worried at what awaited us when we arrived!! But how wrong they were. Firstly the owners (Hugo & Eva) were fantastic, friendly, helpful just great. Our rooms were immaculately clean (not ready when we arrived at 10.30am so we went out into town for a drink and came back an hour later-no problem.Left our luggage in the reception) the rooms are decorated in a typical austrian inn style. Simple but lovely (no hairdryers in rooms so take your travel dryer) we all loved ours we were in 309.310 & 311. The roof top terrace whether for drinks or dinner (we had drinks there in the afternoon on arrival, in the evenings and a meal on sunday night) is wonderful. Peaceful, clean, great. The food was v good, drinks even better & the staff were great could not do enough for you. We had to tip them they were v v v good-if only we got service like that in the UK! So do not read the other reviews-We all cannot recommend this hotel enough. Its perfectly situated to stroll into town, just over the bridge into the old town, or along the river, or to the bus area to catch one of the many amzing coach trips (Recommend Lakes & Mountains & Eagles Nest). We loved Salzburg so so much by far now our favourite city in europe. A truly amazing place and we can't wait to go back. We wil definately stay at the Stadtkrug again.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PippaBuxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva ,Switzerland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed February 2, 2009

We found this hotel quite depressing. The website and other reviews painted a picture of 'old world charm', but, despite our attempt to make the most of our three-night stay, we found it shabby, sad and suffering terribly from neglect.
Our room was gloomy and very dimly lit, with a tatty lampshade hiding a miserable 25-watt bulb. The curtains and the armchair were unattractive and looked as if they'd been installed a long time ago, whilst the pillows and polyester duvets were thin and of poor quality.
There was no hint of attention to small details - for example, the fruit salad at breakfast was one of those awful tinned 'fruit cocktails' - and one morning they couldn't even offer that, as they had run out of it. (The fresh fruit that they did supply was probably just on show to look nice but not to eat, as it was brick hard and inedible - this is presumably why they didn't bother to make a home-made fruit salad?) The bathroom supplies ran to two nasty little sachets (the kind that one has to struggle to tear open) of cheap shower gel and a couple of small bars of very basic soap; no hair conditioner, body lotion, cotton buds, etc. in sight.
The only positive aspect of the hotel was that the staff were friendly and helpful, but it's time the couple who run it pay a lot more attention to detail, brighten it up a bit, add a few little gestures to make the room and bathroom less spartan and more welcoming - and generally get their act together. Sorry to moan on about it, but we WERE paying Euros 145 a night for our double room.
It is being run indifferently, with little care or attention. We were very disappointed.
(P.S. One guest who seems to love staying there is... a little mouse. who made an appearance running across the dining room floor at breakfast one morning, much to the amusement of several guests! )

Stayed January 2009
Helpful?
11 Thank swelliott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stadtkrug Hotel

Property: Stadtkrug Hotel
Address: Linzer Gasse 20, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#7 Luxury Hotel in Salzburg
#14 Family Hotel in Salzburg
#19 Romantic Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Stadtkrug Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
The time-honoured Stadtkrug is located in Linzer Gasse, in the quiet part of the Salzburg's Old Town, which has managed to preserve its original charme. The hotel's central location on the right sid of Salzburg's Old Town is perfect for a mini-break combined with culture, Business, Shopping and recreation. The Stadtkrug is a traditioneal, four-star Hotel that offers 37 rooms with about 70 beds. It is run by the Lucian Family. The Chef loves Austrian food - especially organic beef from his own highland cattels. You have to try one of this excellent steaks! Visit the Homepage of the hotel or call them to make your reservation and start to be a part of the Stadtkrug-Family! ... more   less 
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Also Known As:
Stadtkrug Hotel Salzburg

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