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“Fantastic location,great breakfast, excellent service...not what we expected”

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Hotel Wolf-Dietrich
Ranked #29 of 132 Hotels in Salzburg
Certificate of Excellence
Melbourne
Level Contributor
280 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
“Fantastic location,great breakfast, excellent service...not what we expected”
4 of 5 bubbles Reviewed April 10, 2014

Stayed 2 nights triple share at this boutique property just around corner from pedestrian linzerstrasse. Service at front desk was excellent and generally service here especially at breakfast could not be faulted. The trick here is to understand exactly what you are booking. There is the main hotel for check in and just across the road in Wolf-Dietrich strasse a 'residenz' with more rooms. Then around the corner in Linzerstrasse apartments too. I misunderstood my booking and thought I was booking apartment. Also had trouble working out where to post this review. We had a 2 room suite, which should really be sold as an open loft apartment. The main bedroom is upstairs and is open to the downstairs living area which has a sofa bed. The sofa bed was of average quality and a bit lumpy. To watch DVD had to lie on made up sofa bed. Really there is no privacy in the sleeping arrangements. A bit worn around edges but a lovely view of the town from our top floor loft. Some nice extras...robes, umbrellas, free ( if dated) dvd library and newspapers at reception. Tiny pool, sauna and relax area in basement of hotel. Our over bath shower had no curtain so water splashes everywhere and toilet seat rocked. Other negative is no tea coffee making kettle although plenty of space in room to put one. They provide free afternoon tea from 2.30pm for a few hours but most guests are touring at those times. It cost 8 euro for us to walk over and order 3 hot drinks to bring back to room as we like hot tea before bedtime. This is my mistake as I did not read the fine print carefully enough. Overall though could not fault service. Would stay again but be more careful about exactly what I was booking

Room Tip: Read all the fine print and make sure you know if you are in hotel, residenz or apartment. Check yo...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MargaretPowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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999 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
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English first
Lewes, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

My family of three stayed for a week and found it to be a good all round hotel. Clean, neat and orderly with nice staff and modern bedrooms. Breakfast was a buffet, euro style good ham and cheese. All services were carried out quickly, with them letting us have a late check out at short notice with no problem. Central and close enough to not have to spend a fortune on taxis. Enjoyed our week.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annabel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Leiter Front Office at Hotel Wolf-Dietrich, responded to this review, April 4, 2014
Dear Annabel,

thank you so much for choosing the Wolf-Dietrich for your trip to Salzburg and sharing your experience with all the other travellers here on Tripadvisor. We hope you had a safe journey home!

Sunny greetings from the city of Salzburg,
Christine and the Wolf-Dietrich-Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 23, 2014 via mobile

Stayed here with my 13 year old son. Stayed in the Residenz just a few yards across the road. Room was bright and airy in a Scandinavian style. Breakfast was nice with plenty of continental choice ( go elsewhere if u need your American breakfast). Nice little bar area was a relaxed place to hangout and the spa with a very small ( but with a counter current generator) pool in the basement we're a real bonus to relax in after a days sightseeing. Car access and parking handier on this side versus staying in old town with pedestrian streets

Stayed March 2014, traveled with family
Helpful?
1 Thank Honestguv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Leiter Front Office at Hotel Wolf-Dietrich, responded to this review, April 4, 2014
Dear guests,

thank you very much for sharing your positive feedback here on Tripadvisor. We hope you had a safe journey home! Hope to seeing you again in Salzburg.

Sunny greetings,
Christine and the Wolf-Dietrich-Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed March 11, 2014

We are a family of five and booked two rooms because the website we used said the maximum number of people in a room was 4. Upon arrival we discovered that there was actually place for 5 people in the family room (one double bed plus three singles). Moreover, the double room that was given to us was on a separate building from the kids' room - not ideal!!! We asked at the reception if we could quit the double room we had already paid for and get a refund, the man at the desk said it wasn't the hotel's fault that we had booked two rooms and that they couldn't do this. We also asked if we could at least get a room closer to the kids and the answer was again no. He didn't seem to care at all, since we had already paid. We will never stay at this hotel again!!!

Room Tip: If you do decide to stay at this hotel as a family, make sure you get the family room (there's r...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CRPalma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Leiter Front Office at Hotel Wolf-Dietrich, responded to this review, March 12, 2014
Dear Family Palmer, we are very sorry to hear that you did not enjoy your stay at the Wolf-Dietrich. After checking the circumstances I have to inform you that the reservation was made for 6 persons, 4 persons in the family room and 2 persons in the double room. As our family room 55 accomodates a maximum of 5 persons (2 adults and 3 children) we were not able to cancel the double room. As mentioned in all our listings on several booking plattform we are able to prepare one(!) extra bed in the family rooms on demand at an extra charge and our rooms are separated into two separate buildings. Unfortunately we were not able to change your double room to the Altstadthotel on your arrival day as the hotel was fully booked.

We hope you had a safe journey back home!

Kind regards,
Christine
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warsaw, Poland
Level Contributor
59 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 1, 2014

Overall good hotel. Nice, clean rooms and bathrooms. Good location, no problem with parking - even with ski-box. Plenty and tasty breakfast. Good option for transit hotel during ski-trips. Minus for no restaurant in the hotel - you need to go to the town. Also cold pool.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank zawsze-w-drodze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Leiter Front Office at Hotel Wolf-Dietrich, responded to this review, April 4, 2014
Dear guests,

thank you very much for choosing the Wolf-Dietrich for your stay in Salzburg and for sharing your experience here in Tripadvisor with other travellers. Although we do not have a restaurant on site anymore we will be pleased to help with words and deeds to find a perfect location for lunch and dinner nearby.

Warm regards from the city of Salzburg,
Christine and the Wolf-Dietrich-Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Carlos, São Paulo, Brazil
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed January 25, 2014

The central location of the hotel makes it easy to access. Even though upon our arrival from the train station, we got to the hotel by a taxi, it can be easily reached on foot as well. We stayed in the Wolf-Dietrich Residenz, which is the building just across Wolf-Dietrich Altstadthotel, both part of the same hotel. Our room was beautifully decorated in a classical style. We had a big TV screen, a comfortable bed and a nice bathtub. There was also a fully equipped minibar and we liked the bonus of the room, though we didn’t use it - a DVD player, with movies available for rent in the hall of the opposite building. We had to use the stairs to reach the fourth floor. The fact that we had to cross the street to have breakfast didn't bother us, since we got to enjoy the view of the mountain hills of Salzburg first thing in the morning. We had a variety of choices for breakfast (different kinds of cheese, ham, yogurt, fruit, juice, tea and coffee). The staff was friendly and gave us directions and maps of the city. We would consider the hotel again as our best option if we return to the breathtaking city of Salzburg.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Marco_Batalha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
98 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed January 19, 2014

Check in was pleasant. The hotel is in a quite street in the old town of Salzburg abot 10 mins walk to the river . The rooms are clean, nice size and bed comfortable. There is coffee and biscuits for afternoon tea if you are around in the little lounge/bar area. The breakfast selection is small but still enough for us and the supervisor at breakfast was really friendly on the days we stayed. We got a farewell gift of gingerbread biscuits when we left - nice.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank westraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Wolf-Dietrich

Property: Hotel Wolf-Dietrich
Address: Wolf-Dietrich-Strasse 7, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Spa Hotel in Salzburg
#15 Family Hotel in Salzburg
#15 Business Hotel in Salzburg
#16 Romantic Hotel in Salzburg
#24 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Wolf-Dietrich 4*
Number of rooms: 29
Official Description (provided by the hotel):
The Wolf-Dietrich Altstadthotel & Residenz is situated in the city centre of Salzburg and offers absolute comfort in a central location. It consists of two buildings, Altstadthotel and the Residenz, located opposite each other in a quiet side street of the city’s pedestrian area. No matter whether you are enjoying your family holiday in Salzburg, whether you are a loving couple, searching for culture and sightseeing or if you are on a business trip to this World Heritage Sight. ... more   less 
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Also Known As:
Wolf Dietrich Hotel Salzburg
Hotel Wolf Dietrich

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