I booked this hotel assuming the walk into the old town was short. Yes it is only 10 - 15 minutes to the start of the old town but after a full day walking around the twon on a hot day, the return journey seemed a long way. I also found the same walk back at night to the restaurants required one to again don practical walking shoes.
We had requested a room in the villa but were told curtly on arrival that rooms are subject to availability and we had been allocated a hotel room. Querues regarding tourist information in English was met with a blank look and the offer of a Salzberg Card was never mentioned to us. A query re access to a hotel doctor was answered with 'we have never needed one before' gave me the impression the desk clerk did not fully understand our request! At least we were pointed in the direction of the nearest pharmacy.
I have noted in other reviews access to tea and coffee facilities but these were not in our room, however there was a mini bar. There was no air conditioning in the room but a pedestal fan was provided and as we had to keep the windows open at night the road traffic was a bit of an issue.
Overall I was disappointed with the location of the hotel and the lack of helpful staff.
- Official Description (provided by the hotel):
- Refreshing energy, perfect service and contemporary elegance in an old Salzburg villa: the Auersperg is the ideal hideaway for a wonderful weekend in the city of Mozart. ... more less
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- Also Known As:
- Hotel And Villa Auersperg
- Auersperg Hotel Salzburg
- Golden Tulip Salzburg
- Hotel Auersperg