We stayed in Room 501 on Thurs 26th July. Stefanie welcomed us efficiently and with excellent English. We were able to leave our bags whilst sightseeing and she told us our room would be ready at 1pm, despite official check-in of 3.30pm. Our room was a otal surprise, more like a suite complete with private balcony with chairs. The suite was spotlessly clean, well equipped and the air conditioning worked well. The bed was large and very comfortable.
Breakfast was served by friendly staff and there was plenty of choice on the buffet tables.
We do wish continental hotels in this price category would provide tea and coffee making facilities in the room, but this isn't specific to this hotel.
Location is perfect, I am "noise-sensitive", but I have never stayed in a city centre hotel that was this quiet, both inside and out.
The only teeny-tiny niggle was that the towels were very small and quite thin.
A lovely hotel with efficient, friendly staff. Don't hesitate to book.
Stefanie should receive a special Trip Advisor customer service award.
- Official Description (provided by the hotel):
- With an age over 750 years, the Hotel Elefant is one of Salzburg's oldest and most traditional hotels. It is situated down a quiet lane off the world-famous Getreidegasse. A look at the history of this building shows that over the past 500 years the hotel's purpose was, and still is, to serve its guests according to the best in Austrian tradition. Lodging in this hotel offers you style and comfort and you will quickly feel at home as a guest of this house. Family-Run Hotel: The Hotel Elefant is run now by the 4th generation of family Mayr. All our employees have been working with us for a long time, so you can be assured to have best quality service. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Elefant
- Best Western Salzburg
- Salzburg Best Western