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Hotel Imlauer & Brau
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Reviews (988)
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All reviewstrain stationold townmirabell gardensminute walkbeer gardengood sizenice hotelwalking distancehotel restaurantnice bathroomthe air conditioningfamily roomstayed here for nightssound of music tourloved salzburgreception staffdouble bed
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385 - 390 of 988 reviews
Reviewed February 23, 2013

We had rented a Ford Mondeo for our ten-day driving tour of Germany and Austria last summer, but at only one other hotel in Germany (Best Western Plus Hotel St Raphael in Hamburg) did we have more trouble parking it. Before we even checked in, we turned into the parking lot to the left of the main building. There were a few vacant spaces, but it was so cramped that we had a hard time getting the proper turning radius to make it into the space without bumping into another parked car. I climbed out of the passenger's seat. My son climbed out of the back seat. We guided my husband into the space the way we used to guide him when he was parking our 22-foot Class C Motorhome back in the States. I complained to the hotel manager. They said that the parking lot was perfectly standard for Salzburg. I feel very sorry for the drivers in Salzburg if this is true.

Every time we drove in and out of the lot, a bar came down in front of us. We had to show our room key card to get through the gate. This is again not what I would expect of a hotel or motel in the USA.

This hotel pulled a swift one even before we got to Salzburg. We were supposed to have forty-eight hours to cancel the reservation. But three days ahead of time they put through a charge on our card for the entire amount of the stay. This is predatory. And for this reason alone I would never stay here again. No other hotel on our trip did this, and we were away from home for 76 nights in a row.

But despite all the problems there were redeeming features. It was within easy walking distance of the Mirabell Gardens and the Marionettentheater. Also there was lots of shopping and many outdoor cafes nearby. We patronized the restaurant every meal of the trip, including the lunch where I met a friend from college that we hadn't seen in years. The menu was varied enough that we could do this without getting bored. It was one of only two hotels in Germany that had rooms on the ground floor, which was very convenient.

Room Tip: Pick a room on the ground floor. It's right down the hall from the restaurant.
  • Stayed: July 2012, traveled with family
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1  Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

We stayed at the hotel in Feb 2013 and can honestly say we were very happy with our stay. The hotel was only a 10 minute walk from the Old Town but was also located right on all the main bus routes. The room was very clean, spacious and warm. Despite being located very close to the train station can honestly say we were not kept awake by any noise nor did we hear any of the trains during the day. The staff at the front desk were very helpful with directions and general information.

  • Stayed: February 2013, traveled as a couple
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2  Thank Mendo88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

We stayed for two nights in a quad room - this was our second stay, and by coincidence the same room as our previous stay. One of the single beds was broken two years ago and believe it or not, the bed was still broken during our last stay! We reported it to the front desk whereafter we had to assist the lady at reception to get a new bed from the storage room and to replace the broken bed.
Breakfast was good with both hot and cold dishes. We purchased a Salzburg card that includes free public transport and free entrance / reduced to many museums and attractions. This hotel is not recommended and will definitely not return.

  • Stayed: May 2012, traveled with friends
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3  Thank Gomyownway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

The hotel is a bit far from the old town. The restaurant is nice and breakfast was good. The rooms are big, however, it has no outside view! The mattress I slept on was terribly thin and old. The hotel rooms seem to be in desperate need of an update and carpets in the corridors were dirty. Front desk staff was very nice. No safe in the rooms.

Stayed: December 2012, traveled as a couple
2  Thank FreqBusinessTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

We stayed here 2 nights because it was a short walk from the train station. it is an odd set up with this hotel sharing a check-in desk with the Imlauer next door. Both are "Best Western" but this one seems to be the lesser of the two properties. Facilities were generally clean and business-like but generally old fashioned and not particularly appealing. As i said much like a business hotel in any large city. Our room was unfortunately next to the elevators so a bit noisy every time someone used same. The bed was comfortable enough and the refurbished bathrooms on the small side but functional and clean. It was quiet at night, even with windows ajar.

We stayed in the winter and the heating was too good. I had to actually open the windows at night to cool the place down a bit. -15 outside, 25+C. inside, a bit too hot, but at least the heating worked!

Breakfast was shared with the other hotel in the same room. It was plentiful and what one expects at a German/Austrian hotel. Nothing special but adequate.

On the plus side, this hotel is a short walk to all of the tourist destinations and shopping, with a bus stop in front from downtown for those not able to handle the 15-20 min walk.

Would I stay here again, probably not. But location is good and price reasonable, so it is an option for those not looking for anything other than basic accomodations.

  • Stayed: December 2012, traveled as a couple
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Thank Anrando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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