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“Great hotel with an outsanding restaurant” 5 of 5 stars
Review of ARCOTEL Castellani

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ARCOTEL Castellani
Ranked #42 of 138 Hotels in Salzburg
Madrid
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel with an outsanding restaurant”
5 of 5 stars Reviewed April 7, 2013

We stayed with friends in this nice hotel for two nights. The receptionist (Swetlana) has been very helpful and helped us to enjoy two days of skiing and sightseeing. Hotel has a perfect location – walking distance to the centre of Salzburg and right on the highway to the nearest ski centre. Parking in front of the hotel free of charge. The rooms were spacious enough as well as the bathroom! Their restaurant Salieri is a must! The food was delicious!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank MrVPAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at ARCOTEL Castellani, responded to this review, May 21, 2013
Dear guest,
dear MrVPAlex,

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your feedback with us.

We are glad to hear that you enjoyed your stay in our hotel in general and that you mentioned our nice staff, our quality oriented service and the walking distance to the centre of Salzburg!

Our Fine Dining Restaurant Salieri combines regional specialties and international food to a monthly changing menu. Thank you very much for your positive feedback!

We are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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395 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
New York City
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 23, 2013

Stayed at hotel as part of a tour group. Really enjoyed it, rooms cozy, breakfast buffet nice and in house restaurant very good. Location is within 10-15 minute walk of old town Salzburg. Hotel has small bar in lobby - how convenient!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ed L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at ARCOTEL Castellani, responded to this review, March 25, 2013
Dear guest,
dear deniseanddoug,

thank you for choosing the Castellani Parkhotel Salzburg and for your friendly and positive feedback.

We are pleased that you had a beautiful stay with us. Thank you for your recommendation! We are glad to read that you liked our near distance to the bus stop, your cosy room and our good food!

We would be pleased to welcome you again in the Castellani Parkhotel Salzburg.

Yours sincerely

Gerhard Seidl
General Manager
& the Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 3, 2013

I stayed here for one night. It is about a 5-20 minute walk to the old downtown. Yet, the hotel feels like you are in the outskirts/suburbs. The room was good and clean. Beds were comfortable. Wifi reception was good throughout the hotel and free with the room. Breakfast was fine, and had everything you wanted. Quality was good. Staff was helpful (e.g. extending wifi service after checkout during the meeting I attended).

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank eworrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at ARCOTEL Castellani, responded to this review, March 5, 2013
Dear guest,
dear eworrell,

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your feedback with us.

We are glad to hear that you enjoyed your stay in our hotel in general and that you mentioned our buffet breakfast and our quality oriented service!

We are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 stars Reviewed February 22, 2013

We stayed her as part of a tour in December and this was the worst hotel of the trip.
The hotel looks appealing from the outside but the inside failed miserably. We had booked a double room but ended up with two single beds, which we decided to push together. When we walked into the room for the first time, it smelt like someone had just been to the toilet as the small was so bad and overpowering. I think the floor had not been cleaned since the hotel was built, the bathroom was small and the whole room was in desperate need of an overhaul, or at least a clean. In all, the room was about the standard of a backpacker dorm and not up to the standards of a tour company like Insight. We also commented to our tour guide on the quality of the hotel.
There were some redeeming factors which lifted the rating above one star:
- There is a free computer terminal in the reception that has interet access
- The city is about a 10 minute walk from the hotel although crossing the street can be a bit risky at times
- The breakfast was of a good standard
- The vew from outside the room of the surrounding hills was quite spectacular

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Freo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at ARCOTEL Castellani, responded to this review, February 25, 2013
Dear guest,
dear Freo

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your feedback with us.

We are sorry to hear that you left us so unsatisfied. On the other hand it´s good to read that you enjoyed the very near old town, the beautiful surrounding and our various breakfast buffet!

Please notice that we are doing right at the moment some renovation work. We are looking forward to welcoming you back at our hotel so that we can convince you of our service and quality.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne Australia
Level Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed February 4, 2013

Stayed in this hotel as part of a tour. Although there is nothing obviously wrong with this hotel, nothing about it stands out as being very good. The room was of a reasonable size, the bathroom was small, the television was very old and small, the breakfast was good, if a little lacking in variety. Location is okay, walking distance to the main attractions.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Thewearyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Geschäftsführer at ARCOTEL Castellani, responded to this review, February 13, 2013
Dear guest,
dear Thewearyone,

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your candid feedback with us.

We are glad to hear that you enjoyed our service and the very near old town! Thank you for mentioning the good breakfast in our hotel. We are only serving high quality food!

We are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 24, 2013

In December 2012 I stayed for two nights at the Castellani and was very pleased. My room was immaculate and quite comfortable. The bathroom had an extra heater in it on a timer that took the chill out of the air. I found this to be a very thoughtful touch. Breakfast was excellent with a large assortment of food . The staff was a delight very friendly and helpful. Since the weather was unseasonally cold with ice on the sidewalks, I decided to have dinner one evening at the hotel's bar. The club sandwich was outstanding but a little different than our U.S .type. They put an egg on it which was great. All in all I would not hesitate to recommend the Castellani.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank misspNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at ARCOTEL Castellani, responded to this review, January 28, 2013
Dear guest,
misspNewJersey

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your feedback with us.

We are glad to hear that you enjoyed your stay, our service and the very near old town! Thank you for mentioning the friendliness of our employees and the food in our hotel.

We are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 3, 2013

I stayed here recently for one night. I found the rooms very small and quite spartan. The decor in the restaurant serving breakfast is bland. The breakfast itself was fine with an adequate selection.
They had one computer in the lobby with free internet access but is was very slow.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank saartjie189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at ARCOTEL Castellani, responded to this review, January 9, 2013
Dear guest,
dear saartjie189,

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your feedback with us.

We are glad to hear that you enjoyed your stay in our hotel in general and that you mentioned our excellent buffet breakfast!

We are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ARCOTEL Castellani

Property: ARCOTEL Castellani
Address: Alpenstrasse 6 | 5020 Salzburg, Salzburg 5020, Austria (Formerly Castellani Parkhotel)
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Salzburg
#30 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — ARCOTEL Castellani 4*
Number of rooms: 151
Official Description (provided by the hotel):
The ARCOTEL Castellani offers a perfect combination of pleasure, enjoyment, creativity and relaxation. The 4-star Parkhotel boasts seminar rooms, two restaurants, a large garden, a fitness and relaxation area as well as the baroque St. Josephskapelle for weddings and christenings. Just a few minute's walk away from the city centre, there's no better place to experience the abundance of culture and sporting opportunities that Salzburg has to offer! ... more   less 
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Also Known As:
Castellani Parkhotel Salzburg
Castellani Parkhotel Hotel Salzburg

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