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“Great hotel in Salzburg” 4 of 5 stars
Review of Motel One Salzburg

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Motel One Salzburg
Ranked #15 of 138 Hotels in Salzburg
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
64 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great hotel in Salzburg”
4 of 5 stars Reviewed January 30, 2014

My husband and I stayed at this hotel for 2 nights in September. We enjoyed our stay here and it was easy to get to the center of the city, which was a quick bus ride away. The bus stops right in front of the hotel, and takes you directly to the city center. Be sure to ask the front desk, which would be the best stop to get off at. Parking is also convenient, but a 5 minute walk from the hotel.

The hotel has a large grocery store in the rear, convenient to buy water, snacks and other necessities.

What I didn’t like about the room was the shower. The shower area did not have a separation to it. To give you an idea, it would be like a walk-in shower, but with no separators. There the whole bathroom, including the toilet area would get wet after a shower, and would be an absolute mess if you wanted to use the toilet afterwards. It may look great and minimalistic, but practically speaking, it is a big mess.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank thecaribou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel M, Front Office Manager at Motel One Salzburg, responded to this review, February 5, 2014
Dear guest,

we thank you very much for your great feedback concerning your stay in our house in September.

We feel glad to hear, that you enjoyed your stay with us.

We are looking forward to welcome you soon again to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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452 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
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English first
cornwall
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 15, 2014

This hotel is clean, comfortable beds and nice shower. Room was warm. Motel One Sud was on a main road but there was absolutely no noise. May be different in the summer with the windows open. The room wasn't huge and storage limited but we were only there for four nights so it was enough. The bus stops right outside hotel and there is an excellent supermarket at the back of the Motel. Check out opening times over Christmas. Staff were really friendly and helpful. There is a huge shopping centre opening soon not far from the Motel. Feel sure it will be great. We would definitely stay at this Motel again. Good value and not to far to travel via bus into town.

Room Tip: Chose a room nearer top floor if you can as its on a busy road..
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank poopscornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel M, Front Office Manager at Motel One Salzburg, responded to this review, January 17, 2014
Dear guest,

we thank you very much for your positive feedback of our hotel and our staff.

We are looking forward to welcome you soon again to our Motel One Salzburg-Sued.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 25, 2013

i really liked the hotel.
wish i could give 5 stars
the main problem is one specific recepcionist named dominique or dominic
the rest of the staff is great.
she is angry. has no patience. please think about changing your profession.
great cost benefit. salzburg is very expensive. a little bit far from the center, but buses 3 and 8 is in front of the hotel and there is a Nice super market next door.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank fredmuller75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel M, Front Office Manager at Motel One Salzburg, responded to this review, January 17, 2014
Dear Mr. Muller,

thank you very much for your feedback here on tripadvisor.

We would like to apologize for any invonvenience caused by a member of our staff.

However we would be grateful, if you could tell us what had happened exactly and send us an E-Mail with further information, so we can make a follow-up with our staff.

We would be pleased to welcome you soon again in of our hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 30, 2013

Nice hotel by river and within walking distance of the tourist sights. Staff were very helpful and wlling to assist. Breakfast was very comprehensive. There are slight issues with parking but overall a delightful stay.

Room Tip: Ask for a room facing to the river
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 21, 2013

I stayed two nights at Motel One. The room was very clean and the service was pretty good. The view was just beautiful as my room was on the 3rd floor. Although the hotel is quite far from downtown Salzburg, it is located right across from the main bus stop which takes you around 15 minutes or maybe a bit more to reach Mirabellplatz ( bus number 3 takes you from the main train station Salzburg Hbf to the hotel and from the hotel to the main attractions in the city). The
Wifi was OK but as other reviewers said it seemed to go in and out every few hours. Breakfast was decent, it included several kinds of cheese, ham, croissant, and jam, though no fried or scarmbled eggs. The front desk and the bar is open 24/7.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank biba_1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 18, 2013

Stayed one night here while visiting Salzburg. The location is great, with a large grocery store next door. No need to buy the breakfast, just walk next door and save some money. Free street parking was not a problem as it can be in some cities.

Rooms were small but adequate, good bed and linens. Beware, there is no phone or clock in the rooms. You can get a clock from the front desk, but I guess most people use there cell phones these days. The wifi was okay, but seemed to go in and out randomly.

Front desk staff was very nice and helpful with advice on restaurants, parking, etc.

We stayed at the Motel One at Wein Westbahnhof we liked this so much for a budget hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Kim858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 10, 2013

Motel one is a great option for those looking for budget travel options. The rooms are minimalistic and clean and perfect for those that want value for the money. Although it is quite far from the Old Town tourist area and downtown Salzburg, the motel is conveniently located across the street from a main bus stop[ that will bring you directly to those locations within 10 minutes on the bus. You can get unlimited travel on the bus system for 24hrs for around 3-4 euros so it is still very convenient. There is a grocery store and Mcdonald's right next door to the motel which is convenient for those who want to grab a quick bite. Some negative points are here are no phones in the room so if you need something from front desk you have to go down to the lobby and the wifi cuts off from time to time which was a little inconvenient.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank jane668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel One Salzburg

Property: Motel One Salzburg
Address: Alpenstrasse 92-94, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 138 Hotels in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Motel One Salzburg 3*
Number of rooms: 119
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