The hotel overall was in a good location, close to the supermarket and old town, all within walking distance. There was free parking at the back of the hotel but its is unsecured, but I parked there and had not problems at all the area seems very safe.
The problem with the hotel is not the rooms or condition of the hotel, but the staff let is down quite a bit and it is not just the on area of the overall attitude, they were quite friendly at check in, but when there was a problem they would rather try and easy solution or tell you that its can't be done.
Be warned at the moment, well at least when we stayed and notice another person commented earlier the aircon was not working in the room. they have deactivated it due work being done on the hotel, lucky the day we arrived was the hot day and we could open the winds otherwise the room would have been liveable. With summer around the corner I would recommend staying somewhere else if this is not fixed
The worst part of the hotel in my view it the restaurant, it never seems to be occupied and the reason might be that there is no service the dinner staff are very helpful and friendly but forget the breakfast time. The manager of the breakfast staff is more interested in talking to the other staff and actually assisting the customers, I would recommend that he thinks about a change in job as he is very poor at what he does now.
- Official Description (provided by the hotel):
- The Mercure Salzburg City Hotel is situated in peaceful, leafy surroundings, not far from the hustle and bustle around Mozart & Co. Whether you're visiting the Salzburg Festival or the Red Bull Arena, the hotel is in the ideal location, easily reached bypublic transport or by car. Those who yearn for indulgence and peace in between soaking up art and culture or attending seminars and meetings will get what they are looking for in the Le Sel restaurant - prized for its cuisine and fine wine.. ... more less
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- Also Known As:
- Mercure Salzburg City Hotel Salzburg
- Accor Salzburg City