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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
Ranked #3 of 132 Hotels in Salzburg
Certificate of Excellence
Claremont, California
Level 5 Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Beautiful Hotel”
Reviewed December 3, 2013

The Goldener Hirsch is a beautiful, upscale hotel with old-world charm. The location can't be beat, as it is right on the main shopping and pedestrian street, with shops and restaurants right out the door. Our room was upgraded upon our arrival, which was very nice, and it was huge! The biggest room and bathroom I've ever stayed in. It was clean and comfortable, with all the amenities. The staff was very helpful and friendly, and spoke English very well. The hotel is within an easy walking distance to most of the attractions in town, which was very helpful. Tip for visitors who are driving in--call ahead and ask the hotel for their rear-entrance address for your GPS, otherwise you'll be told to turn onto the pedestrian streets (which you can't and are blocked by metal poles) and will have to circle around forever, as we did :-). My husband is 6'5" and had to duck his head around the hotel since the ceilings are low, but that is to be expected in an historic hotel. Great stay at a lovely property!

  • Stayed November 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Samantha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, December 30, 2013
Dear Samantha F,
thanks very much for your postive feedback about our hotel and the service we deliver.
Yes, the ceilings are rather low as the hotel was built in 1407. I assume people were shorter at that time...
I remain with best regards
Wolfgang Putz
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985 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brisbane, Australia
Level 5 Contributor
83 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed November 23, 2013

We had high expectations of the hotel based on the Tripadvisor reviews and the fact that it is in the Starwood Luxury Collection and we weren't disappointed. The hotel is located in several ancient buildings which gives it unique charm. It was wonderful to stay in a place that was 350 years old when Mozart was born a few doors down the street. The hotel fronts onto the main shopping and tourist street. Getting to the hotel by car was a bit tricky but once you find the back entrance to the hotel everything is looked after for you. Our room was very large with a huge bathroom and beautifully appointed in keeping with the age of the building and the five star standard. The service was friendly and faultless. We had dinner in the Herzl restaurant and enjoyed excellent food and service. Breakfast is very expensive so we chose to go to one of the many cafes close by.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Ian and Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, November 29, 2013
Dear Ian and Julie W,
thank you very much for your great feedback and we are happy that you liked our hotel as well as Salzburg.
Looking forward having you back with us, soon.

best regards
Wolfgang Putz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level 6 Contributor
165 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed November 16, 2013

The hotel is located in old town, on the shopping street, a block from the pedestrian street. It has the comfort of a well run, small hotel. Room was large and comfortable, service great. The breakfast is expensive-there are cafes nearby.

Room Tip: Room 10 was perfect.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mittyc2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, November 29, 2013
Dear mittyLaJolla

thanks for your kind feedback and we are happy that you enjoyed staying with us.

Looking forward to having you back with us, soon.

br
Wolfgang Putz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
117 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed November 14, 2013

The location of the Goldener Hirsch cannot be beaten. On the Getreidegasse, it is in the center of old Salzburg. The hotel is designed in typical Tyrolean style and the staff wear Tyrolean outfits, which I find charming and appealing. Service is first class, quiet and dignified yet very efficient. For example, one day we saw that “The Sound of Music” was being performed live that evening at the Landestheater. As we thought it would be great to see that musical in the city where it was set, we asked to concierge to see if he could get tickets for us, and he did within a few hours.

The hotel rooms are decorated in Tyrolean style, but everything is comfortable and cozy. We were fortunate in obtaining an upgrade to a junior suite (Number 7), and it was superb. A very spacious room, with a desk and sitting area. The bathroom was relatively small, and the shower was tight. But those were minor inconveniences.

The breakfast area is cozy and the breakfast selections are extensive. Typical of the best German breakfast offerings, there is a wide selection of fruits, meats, cheeses, breads, cereals—everything a hungry person could enjoy. In addition to the hot offerings, it is also possible to order eggs cooked to one’s taste.

All in all, the Goldener Hirsch is worth every penny you might pay for your room.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank silverbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, November 29, 2013
Dear silverbrian

thanks so much for your positive feedback and I am happy that you liked your stay with us, especially our wonderful breakfast.
Looking forward to having you back with us, soon.

kind regards
Wolfgang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Level 6 Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed November 6, 2013

If you like charming Austrian-style luxury, then you will love the Goldener Hirsch in the heart of old town on a pedestrian street. When we travel in Europe, we like to stay in the quaint places rather than large American-style modern hotels. When we were checking in, we were informed that we had been upgraded to a suite. We were totally surprised and very appreciative. The suite had a lovely living room, huge modern bathroom with both shower and tub, and a large bedroom with a desk in an alcove. It all had a definite Austrian flavor being decorated in the small print fabrics that are typical of Austria. Adding to the decor were several old painted/stenciled chests....just lovely. Everyone at the front desk was extremely friendly and helpful. Highly recommend. Great location.

Octoberfest was going on and the streets were a bit crowded, but since the GH is located at the far end of Getreidegasse, there really wasn't a nosie problem.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TXTish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, November 29, 2013
Dear TXTish
thanks so much for you nice feedback and we are happy that you liked your stay with us.
Looking forward having you back with us, one day.
Sincerely
Wolfgang Putz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level 6 Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed November 6, 2013

The Goldener Hirsch is a marvelous hotel. Situated at the very heart of Saltzburg it offers a strategic base from where you can walk to almost every site in the city. The atmosphere of the hotel is what stands out and gives it its uniqueness. Built in 1407 you feel like very little has passed since then, but at the same time it offers the comfort and luxury someone would expect from a 5 star hotel. The decor is very traditional (like everywhere in Saltzburg) and the staff is very polite and helpful. The breakfast was very nice but it could be a little bit more extensive - not that I missed something but just saying. It is a true experience to stay in this hotel because of the feeling it gives you. Try it and you will not regret it!

Room Tip: I stayed in room 28 and it was a very nice room on the top floor
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  • Stayed October 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank anquitel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, November 29, 2013
Dear anquitel
thanks so much for your kind feedback and I am happy that you liked your stay with us. Looking forward having you back with us, soon.

best regards from Salzburg
Wolfgang Putz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicestershire, United Kingdom
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2013

Just returned from spending five nights in this enchanting hotel, with our teenage son, which we booked after reading all the excellent reviews about it and we were not disappointed. It is five star luxury and comfort in a traditional Austrian cottage style. The hotel is superbly located in the Old Town district of Salzburg. Dating back 600 years it is bursting with history and charm. Our room was on the top floor with a wonderful view of the Fortress. We loved to open the windows and hear the sounds of Salzburg, especially the church bells, there are so many churches you don’t have to wait long to hear one. Once the triple glazed windows were closed though you couldn’t hear a thing. Our room was huge and full of character, spotless with a modern bathroom, which had a good shower and a big bath. All the staff were lovely, so courteous and friendly, all spoke good English. Our son enjoyed practising his German language skills with them. Would highly recommend this hotel and would choose it again.

Room Tip: pick a top floor room at the back if you wants views of the Fortress.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, November 29, 2013
Dear ChinaTeaCup,

Thanks for your kind feedback and we are happy that you enjoyed your stay with us. I do hope that many people read your great feedback which also makes them visit us!!

With kind regards
Wolfgang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Property: Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
Address: Getreidegasse 37, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Luxury Hotel in Salzburg
#3 Romantic Hotel in Salzburg
#3 Family Hotel in Salzburg
#4 Business Hotel in Salzburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg 5*
Number of rooms: 70
Official Description (provided by the hotel):
Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more   less 
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Also Known As:
Goldener Hirsch Hotel

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