We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
Ranked #3 of 132 Hotels in Salzburg
Certificate of Excellence
Reviewed August 12, 2013 via mobile

What a fun splurge.
From the personal, friendly service to the yummy down bedding- we loved it.
This hotel offers a sense of place. We loved the old world touches and the historic construction of this luxurious hotel. Even the heavy stag key and monogrammed towels added to our memorable experience.
Our happy memories of Salzburg have a lot to do with being pampered at this special hotel.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded August 20, 2013

Dear C S,

thanks so much for your positive feedback and we are very happy that you enjoyed your stay. Please share this positive experience with your friends and family.

Looking forward to having you back with us, soon.
Wolfgang Putz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,016)
Traveler rating
Traveler type
Time of year
Language
  • More languages

480 - 486 of 1,016 reviews

Reviewed August 11, 2013

We did not stay at the hotel, only dined at the restaurant, but there is no listing under restaurants to write a review. Awesome service, first by the bartender over cocktails. Then in the dining room, even by some of the wait staff who were in training. My wife had the turbot with gnocchi & chanterelles (wonderful) and, per recommendation of the bartender, I tried the saddle of venison with bohemian dumplings, cabbage, & cranberries (yum!). We also shared the best apple strudel of our entire 2 weeks in Bavaria. Awesome food and ambience!

Stayed: July 2013, traveled as a couple
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded August 14, 2013

Dear Michael G,

Thank you very much for your positive feedback about our Restaurant and the service quality. This is very important to us and I will share your feedback with my team.

I remain with best regards
Wolfgang Putz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

Quaint rooms with modern amenities and contemporary ambiance in this remarkable hotel. My 17 year-old son thought this was the best room during our entire trip through Europe. Perfect location in the old city, two-minute walk to Mozart's Birthplace (a museum now with original works). Staff were really super nice, and the restaurant food was incredible. The atmosphere is old world with wooden beams but don't let that fool you.

Go to Eagles Nest it's a half-day tour from Salzburg.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joefrombrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded August 11, 2013

Dear Joefrombrooklyn,

thank you very much for your positive feedback and I am happy to read that you liked the location of the hotel and our service.
Looking forward to having you back with us, soon.

I remain with best regards
Wolfgang Putz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2013

We stayed 4 nights at the Hotel Goldener Hirsch in Salzburg in Room #15. I can't say enough about the hotel and the staff. The entire staff was extremely professional, attentive & helpful. Our room was very spacious and the decor was a lovely alpine. The buffet breakfast each morning was fabulous. The selections were plentiful, high quality & beautiful to the eye and the service was impeccible. We ate at the casual restaurant next store (Herzl) and in the more formal dining room in the hotel. Again, we would give high marks to both restuarants on food quality & service. The hotel is located in Old Town Salzburg on the main pedestrian street and is the ideal location to see Salzburg. We highly recommend the hotel and look forward to staying here again. This hotel & the staff exemplifies customer service.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Donna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded August 11, 2013

Dear Donna N,

thanks very much for your positive and kind feedback. I am very happy that you enjoyed your stay and that especially our service made you happy.

Looking forward to having you back with us, soon.
Wolfgang Putz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

The room was large and decorated with Alpine furniture and fabric,very cozy. The hotel is very old 1490s parts of it. We even had a private elevator.
Convenient location, easy to walk to the market, shops. For souvenirs, there are some nice little shops tucked away with hand-made items.The market has delightful wurst and also pretzel stands.
It was hot the two days we were there and this hotel has air conditioning!
Personnel all friendly and professional. Breakfasts and dinner were excellent.

Room Tip: Try to get the big room with the little elevator on floor 2!!
See more room tips
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Whiteout22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded August 1, 2013

Dear Whiteout22,

thanks for your kind feedback and I am happy to read that you liked your stay in the hotel and Salzburg.
Looking forward to having you back, soon.

I remain with best regards
Wolfgang Putz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

In the perfect location, on the Getreidegasse this charming old world hotel has been open since the 1400s. The charming country Austrian rooms provide a contrast to the uptight fixtures in Vienna, while delivering on a first class experience for all who visit.

Our car was immediately taken care of in the back of the hotel and luggage grabbed. The charm of the place exudes from every wall, stairway and fixture. We were checked into two lovely rooms on the 2nd floor and overlooking the pedestrian shopping street. Huge retro style keys that you leave at the front desk, were a classy and fun touch.

The staff has the perfect balance between classy and casual and were extremely helpful in everything that we requested during our short one night stay. Being on the American Express Platinum reservation, we had dinner included, and they were extremely accommodating in every request, even when the dinner was included.

Have a "Susanna" at the bar for a refreshing stop after coming back to the warmth and comfort of the Goldener Hirsch after a day seeing Salzburg.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mcclungp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded July 27, 2013

Dear mcclungp,

thanks very much for your positive feedback and I am very happy to read that you liked the atmosphere of our hotel and attitude of the staff.
Looking forward to having you back with us, soon.
Best regards
Wolfgang Putz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

Loved the old world charm of this hotel. It was old and creaky, but comfortable and beautifully maintained.
The furnishings were quaint Alpine. The bathroom was completely modern with marble and fluffy towels.
It was on a pedestrian street and within walking distance to most Salzburg sights.
Watch your head when you take the stairs, the ceilings are low and we learned that by whacking our heads!
The drawback was we took a taxi from Munich and could not figure out how to get to the entrance. We went to the back by the restaurant and employees told our driver in German they would have someone open the "garage" for him. We saw no garage and circled and circled through Salzburg. Finally we told the driver to take us to the back door and we would walk around. The staff was helpful with our bags, but this was all an unnecessary frustration. The hotel entrance is on a pedestrian street and the barricades can be lowered. Our driver being from Munich was not familiar with this, and it really should not have been a difficult explanation.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jjmmff625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded July 27, 2013

Dear jjmmff625,

thanks for your good feedback and I am happy that you liked our hotel. For tall people it is necessary to watch the head as this is an old building.
Parking is offered by our staff, which is just around the corner.
Looking to having you back with us, soon.
I remain with best regards
Wolfgang Putz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Salzburg hotels
0.2 mi away
Hotel Sacher Salzburg
Hotel Sacher Salzburg
#6 of 132 in Salzburg
1,557 reviews
0.3 mi away
Bristol Hotel Salzburg
Bristol Hotel Salzburg
#7 of 132 in Salzburg
703 reviews
0.5 mi away
Sheraton Grand Salzburg
Sheraton Grand Salzburg
#10 of 132 in Salzburg
1,057 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
arthotel Blaue Gans
arthotel Blaue Gans
#8 of 132 in Salzburg
592 reviews
0.5 mi away
Crowne Plaza Hotel Salzburg - The Pitter
0.6 mi away
Hotel&Villa Auersperg
Hotel&Villa Auersperg
#4 of 132 in Salzburg
1,131 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Address: Getreidegasse 37, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Luxury Hotel in Salzburg
#3 Family Hotel in Salzburg
#3 Romantic Hotel in Salzburg
#4 Business Hotel in Salzburg
Price Range: $273 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg 5*
Number of rooms: 70
Official Description (provided by the hotel):
Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Cheap Tickets, Agoda, Priceline, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Goldener Hirsch Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing