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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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Reviews (1,046)
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Reviewed December 30, 2012

My wife and I stayed at the Goldener Hirsch for four nights in early December and couldn't be happier with our choice. We wanted a hotel in the old town that would be upscale, yet traditional Austrian and the Goldener Hirsch fit the bill.

Our room was large, very comfortable and spotlessly clean. We overlooked the pedestrian street below and was not noisy at all. It was a perfect retreat after a day of walking around Salzburg.

The staff was amazing. Always friendly, always smiling and always helpful. They helped us with dinner reservations, short-cuts to sites and even a little language training when my pronunciation was a little off. Thanks!

Breakfast is available at the hotel. There is also a top-notch restaurant for dinners. Wi-fi is included for free.

Nice place that we will definitely return to again.

  • Stayed: December 2012, traveled as a couple
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2  Thank Herkbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded March 6, 2013

Dear Herkbert,
thanks a lot for your kind feedback and I am happy to read that you liked your stay with us during last new year.
Looking forward to having you back with us soon.
with kind regards
Wolfgang Putz

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Reviewed December 27, 2012

Having just returned from our latest visit to the Goldener Hirsch my wife and I remain convinced that the hotel is simply the best. Having visited numerous times over the past 10 years the standard has remained consistently outstanding. From the moment you walk through that famous green front door you are made to feel welcome, nothing is too much trouble. The welcome is the same whether you are visiting for the first time or have been many times before. For those returning it is reassuring to see the same faces each time. The standard or rooms, the bar, the Restaurant Herzl and Restaurant Goldener Hirsch are all of the highest order. The cuisine is fantastic. Situated on one of the most famous streets in Europe - the Getreidegeasse you can enter the spirit of the city from the moment you walk out of the front door. You are at the heart of the city and within a short walk of so many interesting places to visit including the unique Sporer, next door. If you are looking for somewhere to stay for a special occasion look no further this is the place to go for your honeymoon, wedding anniversary, birthday, family get together or for that matter any other reason. You will not be disappointed and you will talk about it forever. Go and see for yourself if you don't believe me!! if you want to read about the history of this incredible hotel I recommend reading Andreas Augustine's book "Goldener Hirsch ISBN 3-900-692-07-6

Room Tip: All rooms are of a very high standard. Stay in the best that fits your budget.
  • Stayed: December 2012, traveled as a couple
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3  Thank Bridstow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded February 5, 2013

Dear Bridstow,
wow, this is one of the nicest feedbacks we ever received and thanks for that.
My team and I are very happy that you like us and the hotel and hope that you will return to us soon.
With best regards
Wolfgang Putz

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Reviewed December 25, 2012

We wanted a 4 or 5-star hotel which was traditionally Austrian and in the heart of Salzburg, yet wouldn't break the bank. Well, we found it! The Goldener Hirsch is on a pedestrianised road in the city centre, and also just that perfect bit away from the main foot traffic. The first thing you will find is a lovely greeting by friendly multi-lingual staff. They are always at the ready, and efficient. The hotel itself has beautiful decor, it is wonderfully historic and extremely comfortable. Goldener hirsch means "golden stag" (or deer - not 100% clear from my sources), and you will notice this theme throughout! Beds very comfy, plenty of room, lovely layout. We stayed in an upper floor; bearing in mind that heat rises, it did get quite warm! So we did not quite understand the temperature control, but it worked regardless. We had to use AC, despite the freezing cold outside. No problem, though. Breakfast in the hotel is delicious, but very expensive! We did not have it included, and hence the stay was much more affordable. €32 per head - €128 for the 4 of us (2 couples)!! We only ate there one morning. There are plenty of places around for an equally enjoyable morning meal! I'd suggest the Cafe Tomaselli!

  • Stayed: December 2012
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3  Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded February 5, 2013

Dear Scott,
thanks very much for your positive feedback and that you liked our service, especially from our Front office staff.
Looking forward to having you soon back with us.
With best regards
Wolfgang Putz

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Reviewed December 24, 2012

This is a charming hotel right on the main pedestrian shopping street in the heart of the old city (Alte Stadt) of Salzburg. We were upgraded to a Festival Room, which was large and had a nice view. The staff was wonderful. Air France had lost our bags, and the hotel front desk staff continued to make calls to track the lost luggage down on our behalf until it arrived. The buffet breakfast was not cheap but was delicious. The building is over 500 years old, so taller (and even not so tall) guests should be prepared to duck a few times. We would definitely stay here again.

  • Stayed: December 2012, traveled with family
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Thank S_Diego_Dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded February 5, 2013

Dear S_Diego_Dad,
thanks very much for your kind feedback and I am happy to hear that you liked our overal service.
Looking forward to having you soon back with us.
With best regards
Wolfgang Putz

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Reviewed December 24, 2012

My wife and I spent two nights on a return visit this December, and we continue to consider this the ultimate Salzburg hotel and restaurant experience. It is hard to imagine a more natural complement to the charm, beauty and mystery of this city in the Christmas season than this wonderfully traditional establishment. We were fortunate to have an upgraded Junior Suite in the Festival Wing, and I remarked it would be possible to live here long term. The service and friendliness of all in the hotel is wonderful and genuine, the furnishings and antiques beautifully utilized, the beds are a dream -- who could ask for more.

  • Stayed: December 2012, traveled as a couple
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1  Thank RobLongmeadow_MA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded January 11, 2013

Dear Rob,
thank you very much for your kind and wonderful feedback. We are very happy when we made your stay unforgettable and do hope you will come back soon.
We also have great offers for longstays :)
With best regards
Wolfgang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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