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“First Rate Restaurant in the Goldener Hirsch Hotel”

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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
Ranked #3 of 132 Hotels in Salzburg
Certificate of Excellence
Reviewed November 2, 2011

Trip Advisor does not have the restaurant in this hotel listed as an option for reviewing, but they should because it is one of the best ones in town. That said, it is also one of the most expensive in town, but the service, ambiance, and quality of the food is outstanding.

We dropped in a little before the kitchen closed without a reservation, but were promptly seated and treated with the most professional and friendly service that I have ever experienced in a European restaurant. Our meal lasted over an hour past the closing time and we were the last people to leave, but at no point did we ever feel that the waiters were rushing us or in a hurry to leave. This was truly white-glove service.

And then there was the food, which was truly excellent. This restaurant specializes in nouvelle variations on classic Austrian dishes. I started with the German pancake soup while Herr Kramer had the yellow chanterelle mushrooms on scrambled egg with potatoes that were a fluffy as a cloud. He followed with a roast duck that he still maintains is the best he's ever had and that is saying something given his passion for duck. I had the angler fish poached in saffron and accompanied with a crayfish risotto. It all was awesome.

My only disappointment was the grape strudel which didn't feel as satisfying as a regular apple strudel and I hate to waste calories on a dessert that doesn't thrill me. However, the waiter recommended a non-alcoholic beer for me to try that again tilted my favor back in their direction. I have never liked non-alcoholic beers as they taste like sweet malt drinks (at least they do in the states). The Clausthaler that I was served was an eye-opening surprise that I relished. So much so that I now make sure that my distributor keeps a case in stock for me.

A really great meal in a lovely setting while being treated like royalty made this experience truly worth writing about. The restaurant is located inside the hotel at at Getreidegasse 37 and well worth checking out if you're not on a budget.

  • Stayed: September 2011, traveled as a couple
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Thank Toxoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, Director of Sales at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded November 7, 2011

Dear Sir or Madam,

Thank you so much for your positive comment on Tripadvisor. We are extremely pleasant that you appreciate our „white-glove“ service, the ambience in the restaurant Goldener Hirsch and the Austrian food. We hope that we can welcome you back soon and serve another dessert that will satisfy you. We would like to recommend you as well our second restaurant “sHerzl” next to the Hotel where we also serve authentic traditional Austrian food. You can get an impression on our homepage. Also, we will list the Restaurant Goldener Hirsch on Tripadvisor to give our guests the opportunity to review the restaurant.

Warm regards and best wishes from Salzburg
Daniel Pasquali & Team
Director of Sales & Marketing

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Reviewed October 27, 2011

The hotel's location is on one of the best shopping areas of Salzburg. The street is closed to most traffic but taxis are allowed at all times. It is wall to wall people but we had no issue with noise with the windows closed. The staff were wonderful and arranged for 2 tours for us (Must see Hitler's eagle's nest) Although the rooms are funky they are quite large and comfortable. The breakfast was excellent with the usual fare and you could order eggs any way you like as well. It was rainy and cold and the hotel provided umbrellas. Would highly recommend this hotel.

  • Stayed: July 2011, traveled with family
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Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, Director of Sales at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded November 2, 2011

Dear Sir or Madam,

Thank you a lot to stay at the Hotel Goldener Hirsch and to take your time to comment your recent stay on Tripadvisor.
We are very enthused to read that everything was satisfying and that you liked the location in the „Getreidegasse“. This is a beautiful shopping street with typical traditional shops and cafés next to modern shopping facilities.
It is also wonderful for us that you would recommend our hotel - thank you for your nice words.

We wish you all the best and we are looking forward to welcome you back.
Warm regards,

Daniel Pasquali & Team
Director of Sales & Marketing

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Reviewed October 25, 2011

The Hotel dates back to 1400 and comes with all the charm of a medieval building. I loved the quirkiness and the authentic Austrian furnishings. The only thing that spoiled the this impression a bit was a over sized flat-screen TV in the middle of the room. I just asked if it can be taken away and it was gone. The service is impeccable and the hotel staff very friendly. Aside of German, they also speak English and I am sure they have Fresh speaker there as well. The location of the hotel at the begin of the famous Getreidegasse in the old town part is ideal. All in all it was a very nice stay. If there was something negative to say then that would be the fact that the clientele is very old and seemingly snobbish. I've seen several occasions where people made a huge fuss about some minor thing, which made me think I must be in the wrong place here. If you are a sporty person its worth mentioning that there is no gym in this hotel. I didn't mind that so much though as Salzburg has fantastic country side to explore and I went running up and down the Salzach river and to Hellbrunn Palace every day for my workout. Lastly, 6,50E for a small beer in the hotel were a bit off the chart even for Salzburg. That looked a bit greedy...maybe another reason why their hotel bar is usually empty. So if you hope to socialize after a busy day and you are traveling on your own, its best to walk over to Carpe Diem on the other side of the street.

  • Stayed: October 2011, traveled solo
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Thank peroxyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, Director of Sales at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded October 27, 2011

Dear Sir or Madam,

Thank you very much for your comment on Tripadvisor.
We are happy to hear, how much you liked the Hotel Goldener Hirsch in Salzburg and the personal service from our team. We are sorry for not being able to provide a gym in our hotel. Sometimes it can be a big challenge and in this case it is even impossible for the hotel to integrate new facilities, due to the historical architecture. Please note for your next stay, that we have a special cooperation with a very good fitness club near by (10 minutes walking distance). They offer great personal training inside the hotel and also nice outdoor workouts in the old town. Additionnally, you have the opportunity to use the fitness area with modern equipment in the club including sauna. Our front office team is pleased to give you more information or visit our website. Our bar is known for the excellent service and a place to meet for locals and our guests. During festival season the bar is crowded and of course you can also meet some celebrities. We hope you are not too disappointed from the bar menu and the prices.
We are looking forward to welcome you back soon in the near future.
All the best and warm regards from the city of Mozart,

Daniel Pasquali + Team
Director of Sales & Marketing

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Reviewed October 23, 2011

Stayed in a Festival room, across the street from the main hotel.

For frequent Starwood travelers, this is NOT the W. However, don't let that sway you. It's a beautiful older-style hotel that will transport you back to what things must have been like in the days gone by.

Location is right in the heart of the Old town. Our room overlooked the Getreidegasse, however, could not hear the bustle outside with the windows closed. Service cannot be beat. Breakfasts may have been the fanciest meals we had on our trip through Munich and Salzburg. Be careful with their delicious signature cocktail, the 'Freyja'. Would put one of those up against a 'mas' of Weisen bier!

If we ever return to Salzburg, there is no question we will be staying again at the Goldener Hirsch

  • Stayed: October 2011, traveled as a couple
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Thank UMLurker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, Director of Sales at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded October 25, 2011

Dear Madam or Sir,

At first we would like to thank you very much that you took your time to comment the Hotel Goldener Hirsch. It is great to read that you had a nice stay in the traditional and typical Austrian Hotel Goldener Hirsch in the old town of Salzburg with a panorama view on the famous Getreidegasse. It is a privilege for us that you called our breakfast „the fanciest meals“ you had through your trip. Our kitchen staff is always very keen on preparing delicious meals for all of our guests.
Additionally it is no problem if you want a smaller Cocktail next time. Our bar chef will mix it with pleasure for you.

Furthermore we hope to welcome you again in our hotel on your next trip to Salzburg.
Warm regards,

Daniel Pasquali & Team
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2011

My wife and I were not too impressed at first with the low ceiling entrance leading to our room and the rustic Austrian deco . I am quite sure Walt Disney based our room to create the cottage of the seven dwarfs in the forest. It is just our personal preference and we eventually even get used to that. Also, the floor was very squeaky.
Everything else is excellent. The front desk staff (I mean everyone) are so pleasant and helpful.They make last minute restaurant reservation for us(I was told by the restaurant they were fully booked), sold us the wonderful Salzburg card and where to catch a bus to go out of town. We also tried both of their 2 Austrian Restaurant. They served good Austrian food. Again, the restaurant staff are so wonderful and cheerful. It was quite a dinning experience.
The hotel is also centrally located. You can walk to all the sites in town.
At the end of our 4 nights stay. We grew to love Salzburg so much that we were talking when to come back. Must be the staff! (Also, Salzburg and its surrounding area are very beautiful)

  • Stayed: September 2011, traveled as a couple
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Thank dennisk32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, Director of Sales at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded October 21, 2011

Dear Sir or Madam,

Thank you very much for your comment on Tripadvisor. The Hotel Goldener Hirsch dates back to 1407 and nowaday the facades of this historical building are still preserved. For this reason the entrance and the rooms have a low ceiling. The typical Austrian furnishing make our hotel so authentic and gives you sometimes the feeling like beeing in a „fairy tale“. Our restaurants are known for their Austrian cusine and it is very important to our Executive Chef to cook with regional products.
Thank you again for taking the time to write such a nice comment about our hotel.
We are looking forward to welcome you back in the nearest future.

Best regards from the old town in Salzburg

Daniel Pasquali & Team
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2011

We have spent many happy days in Salzburg, and all of them at the Goldener Hirsch...each time it pains us to leave!
The Goldener Hirsch is a hotel that feels like home, while treating you like a treasured guest...can't get better than that!
The GH staff is more than accommodating, they are handsome, helpful, cheerful and they know you by name...can you ask for more?
I also can't recommend the s'Herzl restaurant highly enough. The Hirschragout is always a favorite, followed by the Salzburger Nockernl. Heaven!!

  • Stayed: September 2011, traveled with family
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Thank The_Traveling_Tom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2011

Simply the best hotel in Salzburg, hands down. Perfect location, extremely friendly and helpful staff and very clean and well kept. And a fully stocked mini bar :)

  • Stayed: October 2011, traveled as a couple
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Thank chemsoldier99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, Director of Sales at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded October 17, 2011

Dear Sir / Madam,

it was very nice to read your positive comment on Tripadvisor and thank you a lot to call us „the best hotel in Salzburg”. This is definitely a great honour for us.
We are looking forward to welcoming you soon as our guest.
Best wishes and a good start in the week,

Daniel Pasquali & Team
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Address: Getreidegasse 37, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Luxury Hotel in Salzburg
#3 Family Hotel in Salzburg
#3 Romantic Hotel in Salzburg
#4 Business Hotel in Salzburg
Price Range: $276 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg 5*
Number of rooms: 70
Official Description (provided by the hotel):
Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more   less 
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Also Known As:
Goldener Hirsch Hotel

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