I am going to give the Mozart Dinner Concert an average of 3 stars. To preface my review, we attended a special performance on 12/30, so the holiday performance may have been set up a bit differently and/or may have been busier than normal.
Venue - 3 stars. The music venue was a really nice room with great acoustics. It is well decorated with what one might consider period tastes. The venue gets 3 stars because the table set-up is not ideal. The tables are set up so that 1/2 of the table has its back to the musicians. Turning the chair around was made difficult because the tables are set so close together. This was a particular point of difficulty for a lot of people. My advice, get there early, and if the maitre'd tries to place with your back to the front, ask for a different seating arrangement. The coat check is not attended so that was small annoyance with trying to find coat rack space. Also, the room was so hot as to be uncomfortable. Make sure to layer and have the ability to shed coats, jackets, etc.
Music - 4 stars! The singing was really good.
Food - 3 stars. We had a 4 course meal that was table-served. The idea is for each table to have their domed plates placed and a group of servers all get together and at one time reveal the food. Nice idea, but it was kinda kitschy and not very well executed or received. The food itself is what one might expect at a wedding. Okay, but nothing memorable (although I did enjoy the soup). Drink prices were very reasonable.
Service - 3 stars. There didn't seem to be enough servers. I waited over 20 minutes after being seated to give our drink order and then the server was not to be found when I needed to place another order - probably he was off "revealing food" for another table.
Pricing - the cost was reasonable.
In all, because of the table set-up, the comfort level and the service, I give it an overall 3 stars. It was not my favorite outing in Salzburg, and if we were with a group, and with some better service and seating arrangement, this could be a 4 star attraction.
A couple of hints:
1. Get there early so you can get a good seat. It doesn't necessarily need to be in front, just facing forward would be helpful.
2. Dress on our night ran from jeans and sweaters to tuxedos and evening dresses. Business casual seemed to be the norm for the guys, a combination of dresses/skirts/etc. for the ladies.
3. Have patience with the service. They really try to make it an experience but come up short.
4. Find the venue in advance as it may be difficult when dark. When you walk in, you'll need to go upstairs - just ask and you will be directed.
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