As other reviewers have pointed out this really is the rococco palais themed hotel. You either like the look or hate it. I decided to stay here because of the kitschness of the place. Who wants an identikit experience on your travels?
To come to the essentials, the location is ideal, rooms a decent size and all the conveniences you would expect at this rating are provided. The A/C struggled on my visit but Klagenfurt was experiencing record, 34c, temperatures. Indeed once I had learnt not to put any sign outside my door - the green side does not mean service, apparently, this was also solved. I was on a side street side of the hotel and was kept awake by a noisy bar below on one night after the Euro 2012 matches, but once A/C solved this was not a problem. In general the centre is very quiet.
Breakfast room charming, but windowless as others have pointed out. What an opportunity was missed to offer a view over the square as you ate breakfast. Instead you can gaze into a mirror or try to catch a server to order coffee, sometimes good cappucino, sometimes not, and a short menu of egg dishes and bacon and sausages. Even Sekt is on offer if you want to a drink with breakfast - note to hotel misleading to call it champagne on the menu but impressive nonetheless. Fresh fruit salad was also on the buffet, next to the pastries and cake.
Staff are friendly, obliging and fluent in several languages. There was a slight nervousness from a couple of members of staff but I would like to offer my thanks to the receptionist who kept me company whilst I talked and drank in the bar after midnight and she said she was practicing her English. I do apologise if I talked too long.
The bar was always empty during my visit, but could be fun and is a good size for a meeting. The welcome cocktail is a slightly weak bucks Fizz but it is a nice gesture.
Finally, the price, I paid 70 euros a night booked through travel republic with breakfast and at that price it is a steal.
A pleasant stay in a hotel of real character. There are a couple of minor issues but really if you are going to be that picky, you may never be satisfied.
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