We were in the Falkensteiner hotel in Leoben last year (2009) in April and it was perfect. So, we went there again with our friends in February 2010 and it was very bad surprise. We spent in this hotel one weekend.We wanted relax in the spa, in the pool and we wanted good food. But this time, the Falkensteiner hotel was very bad. The room was clean and nice but in the minibar there was only mineral water. No chips, no sweets, no pinuts, nothing...
We had to pay also for parking - 8 Eur outside and 12 Eur inside - in the garage.
In the Asia spa, there was free water for drink but without any cups.
Except this, in the Asia spa, there were really many people from the hotel and also from outside and we had not free sunbeds or chairs. We had to wait until 6 p.m. when people from outside went away and then we could find free sunbeds for 4 peoples.
But the most bad experience was the restaurant in the hotel. We had only breakfast and we wanted also dinner from the menu card. We had to wait for the food more than 1 hour! Then the waitress came and her excuse was, that they have many people in the hotel. Who cares?
The problem was also in the hotel bar. There we had to wait more then half an hour for our drinks beacuse they had many people...And it was Sutarday night so they could have more than one waiter...
We really likes Falkensteiner´s hotel but in the hotel in Leoben, we were really frustrated...
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- Also Known As:
- Falkensteiner Hotel Asia Leoben