We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“STAFF SUPER NICE”
4 of 5 bubbles Review of Ibis Graz

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ibis Graz
Ranked #12 of 75 Hotels in Graz
Level Contributor
287 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“STAFF SUPER NICE”
4 of 5 bubbles Reviewed February 26, 2013 via mobile

I stayed last night at IBIS HOTEL GRAZ and I liked it.
Rooms are clean, position is not bad near the new station, and the price is reasonable.
People at the reception is super friendly and helpful, I will definitively come back.
I don't think is a walking distance from the center, but it was not important for me as I was there for business.

Stayed February 2013, traveled on business
Helpful?
Thank filobraccs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

471 reviews from our community

Traveler rating
    107
    208
    119
    26
    11
See reviews for
60
140
90
128
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cairo
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed February 17, 2013

After a 9 hour train ride from frankfurt I was very happy to easily reach the hotel by just crossing the street.
My room was ready as I booked it through accor.com all I had to do was sign a piece of paper. Got my room key.

The room :
Very basic. Very clean. Comfortable. Not too small like other ibis hotels. And that's the point behind the ibis chain I guess.if you are looking for luxury then you hv come to the wong place. Its a small comfortable clean room.
Ie no iron no mini fridge. Small bathroom. No selecrion of shampoos. Just one liquid to rule them all !
TV was 27 or 32 inch LCD. No english channels.. just BBC world. That was a negative.
Internet was for free. Good speed and good signal.

Location :
Infront of the main train station. So u can access all the city with the public transportation. Takes 15 min or little less to market area.

Food
Breakfast was good. No luxury. Scrambled eggs. Hot dogs then cheese, cereal, jam and so on.. the rest of the day if you are hungury you will probably have to eat out the reception has food 24 hrs but a limited menu. And no room service.

Value
Thats what its about. I payed around 250 euros for 4 days with breakfast bec I booked early off the accor website. So im v satisfied.

Staff
You wont meet a lot. One person is always at the reception.. v helpful. One lady at breakfast.. always neutral. I never caught the housekeeping personel because I was out at that time. But they took good care of the roon. Not four seasons style.. but this is not the four seasons.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elnahal_w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed January 4, 2013

Stayed based on location & availability on NYE (at an inflated price of course). From the reviews we were then surprised to find a very cheaply done hotel where basics were missing eg bath mat, empty soap, regular ironing facilities, flimsy plastic cups in the bathroom. The service at the reception was off putting and unwelcoming whenever we approached. The pluses were a comfortable bed & printer at reception & free wifi, but next time I would take my dollar elsewhere (airbnb for instance).

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovesgoodfood01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
Level Contributor
74 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed November 30, 2012

If you are taking a train journey to Graz, the hotel is conveniently located at the main railway station. If you're travelling by car, there is an underground garage at a fair price.

The city transport system in Graz is well-organized, so it takes 15 minutes by tram to arrive in the central part of Graz.

But, for the same daily rate, it is possible to book a room in a few hotels closer to the city centre.

I was dissatisfied with the cleanliness, there were crumbs underneath my bed during the whole of my stay in the room (6 days altogether). Hot water was deficient at late night hours, heating was mostly poor, it took them two days to change the chocolate-smudged sheets on my bed. There is no shoe brush available in the room, no complimentary toiletries in the bathroom, not even a shower cap, and for 69 euros a night one would expect these things.

Breakfast buffet is excellent, with a rich selection of cheese and salami. The hotel staff, both the receptionists and cleaning ladies, are extremely courteous and helpful.

Room Tip: If you don't smoke, make sure you ask for a non-smoking room, because smoking-rooms are so stuff...
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mirjana007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisgraz, Leiter Front Office at Ibis Graz, responded to this review, December 3, 2012
Dear Mirjana007

Many thanks for taking the time to offer such a detailed feedback.

I am very sorry to hear that the cleanliness was not satisfactory. Your feedback helps to show us where we need to make improvements, and in this case, increases also our awareness when we need to carry out further staff training.

We are also very grateful to receive criticism over the course of ones stay, so that we can immediately rectify any problems.

If you will return to Graz, please take the opportunity to visit us again, as we are currently renovating our rooms.

Kindest regards
Joanne and the Ibis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, England, United Kingdom
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 28, 2012

The hotel is situated near the railway station and so inevitably has some bars, cafes and shops nearby. The adjacent streets are mostly uninteresting, but only a 10-15 minute walk is needed to get to the pretty riverside and old city area.

The car park is underneath the hotel and is operated by a different company to the Ibis Group. At 12.50 euros, I thought it expensive, though this price is a discount on regular users' rates.

Like all Ibis hotels, the hotel is functional and predictable. The room in which I stayed was comfortable enough. The window opened and as the room was not facing the main road was quiet. Expect no extras. Ibis used to put kettles in the rooms but no longer do so, and there are also no fridges. The breakfast room looked nice, but I had to leave too early to use it.

There is free wi-fi internet in the rooms, and during my stay this worked very well - unusually fast compared with some other hotels. There is also an internet facility in the reception area, but on the evening of my visit it was out of order.

The man on reception was extremely good humoured and helpful, and took the trouble to answer any questions I had.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Graz hotels
Lend
Mercure Graz City
Mercure Graz City
#3 of 75 in Graz
4.0 of 5 bubbles 706 reviews
Lend
Hotel Daniel Graz
Hotel Daniel Graz
#8 of 75 in Graz
4.0 of 5 bubbles 463 reviews
Lend
B&B Graz
B&B Graz
#19 of 75 in Graz
3.5 of 5 bubbles 155 reviews
Show Prices
Show Prices
Show Prices
Lend
Austria Trend Hotel Europa Graz
Lend
Hotel Wiesler
Hotel Wiesler
#4 of 75 in Graz
4.0 of 5 bubbles 464 reviews
Show Prices
Show Prices
Show Prices

Been to Ibis Graz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Graz

Property: Ibis Graz
Address: Europaplatz 12, Graz 8020, Austria
Phone Number:
Location: Austria > Styria > Graz
Amenities:
Business Center with Internet Access Wheelchair access
Hotel Style:
Ranked #12 of 75 Hotels in Graz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Graz 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Ibis Graz Hotel is centrally situated next to the main-train station. The city center is five minutes away by tram or bus from the stops at the station. All rooms in the Ibis Graz Hotel are functionally equipped with a desk, chair, cupboard, trays and are centrally acclimatised and provide WLAN. The bar in the Hotel ibis Graz welcomes you 24H a day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Orbitz, Booking.com, ACCOR, TripOnline SA and HotelQuickly so you can book your Ibis Graz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing