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“Good Hotel. very friendly and helpful staff”

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The Star Inn Hotel Graz
Ranked #15 of 75 Hotels in Graz
Certificate of Excellence
Reviewed October 1, 2011

This hotel located in a quiet location. The room we got was nice and ambiance. The view we got was a small park behind the hotel. There was a small grocery shop attached with the hotel. We found what we need there. Also the was a McDonalds restaurant around 1 kilo only east of the hotel. The city center is can reached by 15 minutes by walk. The nearest tram station is 3 Minutes by walk.
The negative thing was the staff hotel sometimes knocks the door one time with waiting and he enter the room although we put do not disturb tag. In addition, the room was a bit dark in the night with their lights.

  • Stayed: June 2011, traveled as a couple
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1  Thank Habib_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2212_11, Manager at The Star Inn Hotel Graz, responded to this reviewResponded October 3, 2011

Dear Habib_10,

first of all thank you very much for taking the time to post your impressions upon your stay at the Mercure Graz Messe, and that you enjoyed your stay with us.

Your comments are highly valuable to us to constantly improve the quality of our service.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Nice regards from Graz to Maskat
Tanja Jost
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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69 - 75 of 318 reviews

Reviewed August 10, 2011

Hotel is only 3 mins walk from a tram stop to the town centre, and it's less than 5 mins on the tram into town, so although a little bit out of town it's quite convenient and in a fairly quiet location. It's well worth getting a 3 day tourist ticket for all trams/buses across the city, which costs less than 10 Euros. It is fairly modern and is not a character hotel, so if this is what you want then look elsewhere, but it was spotlessly clean, the room was spacious, the bed comfortable, and the staff friendly and helpful. There has also been some effort made with the decor so it is not quite as bland as many chain hotels.

  • Stayed: August 2011, traveled as a couple
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1  Thank alchemilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2212_11, Manager at The Star Inn Hotel Graz, responded to this reviewResponded August 15, 2011

Dear Alchemill,

thank you very much for posting your impressions during your stay! It is always a pleasure to see, and hear that the guests felt comfortable. We hope to welcome you again.

In the meantime I send you warmest regards from Graz!

Tanja Jost
General Manager

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Reviewed June 14, 2011

This modern hotel is in walking distance of the historical heart of town. It is very comfortable and easy to reach by car and by public transport.

  • Stayed: June 2011, traveled as a couple
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Thank PankowBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
London, ON, Canada
11
Reviewed May 30, 2011

  • Stayed: May 2011, traveled on business
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1  Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 10, 2010

My girlfriend & i stayed here for 1 night in August before moving on. I chose the hotel as it looked quite decent value & we were on a roadtrip & on a budget. We found the hotel without too much hassle & checked-in which took a while. We had a room on the 2nd floor with a balcony. It was nothing special as i expected & i was satisfied enough. This was until we checked the mattresses & found one of the beds quite badly stained (see pic). The other problem we had was with the shower. Having turned it on it took at least 5 minutes for there to be any hot water (this was at around 6PM). I called the girl on reception & she said it would take a while to get hot (well it certainly did). It is quite unusual as i have never had to wait for hot water in a hotel shower before. The next morning there was hot water almost immediately so not sure why this happened. The other thing was the shower curtain was not that effective & we ended up with a very wet bathroom floor. Overall the hotel was OK & did the job but if i was to travel back to Graz (which is a lovely little town) i would probably look elesewhere. Good value though for travellers on a budget. Just remember to turn the shower on early!

  • Stayed: August 2010, traveled as a couple
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Thank Oldham74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2010

Mercure is one of the finest hotels in the peaceful city of Graz. The location is reasonably good ( A 15 minutes walk from the city centre). The hotel has all that is required to have a pleasant stay. Good food, cordial and helpful staff and a barbers shop adjacent to it. The hotel is very near to VSI (Vehicle Safety Institute @ TU Graz). The hotel rooms were neat and clean. All in all a good reasonable place to stay in a quite vicinity.

  • Stayed: September 2010, traveled on business
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Thank pronoy4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2010

Nice, clean, comfortable hotel. Not within easy walking distance of the city. Nothing much around. Although there is a good supermarket next door/below the hotel. Just be aware that this closes at 6pm.

Free wifi in the room was a definite plus. We had a balcony, which although it didn't overlook much, was a nice surprise and a good way to enjoy the breeze.

Would be easier to get to if the tram line nearby was running as normal, but there is a lot of work going on. There are replacement buses, however these are not very reliable, cause you to have to change when you normally wouldn't have to and make the walk from the hotel to the closest stop longer. Will be better when they are done.

  • Stayed: August 2010, traveled as a couple
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Thank lemaCheT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Star Inn Hotel Graz

Address: Waltendorfer Guertel 8-10, Graz 8010, Austria (Formerly Mercure Graz Messe)
Phone Number:
Location: Austria > Styria > Graz
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Graz
#5 Romantic Hotel in Graz
Price Range: $77 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Star Inn Hotel Graz 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Mercure Hotel Graz Messe offers 101 rooms and is located near the centre of Graz, a world capital of culture. Visit the trade show centre (500 m) and the Landesmuseum Joanneum and its armoury room (1.5 km). The hotel offers a restaurant, bar, 10 conference rooms and parking. ... more   less 
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Also Known As:
Accor Graz Messe

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