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“Great place right int he centre of Graz”

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Palais-Hotel Erzherzog Johann
Ranked #6 of 76 Hotels in Graz
Certificate of Excellence
Reviewed July 13, 2013


Ihre Kommentare:
Very conviently located right in the centre of Graz, lovely room with high ceilings, good breakfast in the winter garden and friendly service. Only minus was bad WLAN connection in the room .

  • Stayed: July 2013
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Thank kultich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 - 126 of 379 reviews

Reviewed June 17, 2013

The location of the Hotel is perfect. It is right in the city center of this very nice, the second largest in Austria, city. The Hotel is located in a very old building and I think that made it impossible to renovate the lobby which is a little weird. But the rooms are nicely furnished, at least the one I was in :) have high ceilings and double doors, just as it was a 100 years ago. What is extraordinary is the inner court of the Hotel with a lot of plants which you can perfectly enjoy having breakfast.
A really nice old Hotel experience. Beware on which internet platform you book the room. You will find differences of >EUR 30,00 per person/night. I booked at venere dot com, this time and saved EUR 30,00.

  • Stayed: June 2013, traveled on business
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Thank travelllllerSalzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlies D, Manager at Palais-Hotel Erzherzog Johann, responded to this reviewResponded June 22, 2013

Dear Guest,

thank you so much for your great feedback!

Actually there should not be any difference regarding prices on different online booking engines. I will definitely check that.

I am so pleased to hear about your lovely stay and how much liked our hotel.

Hopefully seeing you soon again!

Yours sincerely,

Marlies Deligny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

downtown Graz - in the heart of the city - excellent location, resembles the old K.u.K empire hotels. The rooms are big, quiet and very nice, tee and coffee free, you can freely drink the water from the tab - like elsewhere in Austria. Staff very kind. Garage close to the hotel. Only remark is the bathroom - huge,nice, but no showers-cabin - only a big bathtub - very unconvenient for elder people.

  • Stayed: May 2013, traveled as a couple
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Thank ginkobabap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

I was here few days ago with my wife and it was very nice stay.
Hotel is in center of city, rooms are big and clean.
Bathroom and WC are not in the same place, which is also great. In my room it was both bath and shower.
Breakfast is with a lot of different food and you can eat in the middle of hotel surrounded by flowers with sunny ruff.
The only thing I didn't like is parking garage which is in nearby shopping center and it costs 12,5 euro a day, so I had to pay 37,5 euros which is a lot.
Otherwise, I would come there again.

  • Stayed: November 2012, traveled as a couple
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Thank duksy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlies D, General Manager at Palais-Hotel Erzherzog Johann, responded to this reviewResponded February 25, 2013

Hello,

thank you so much for your kind comments regarding our hotel.

We would be very pleased to welcoming you soon again.

With kind regards,

Marlies Deligny
Hotel Manager

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Reviewed October 4, 2012

We had tghe good fortune to stay in the Wanda Sacher Masoch suite at the hotel. It has a fairy tale four poster bed and a large bathroom. The hotel provides an excellent breakfast in a pleasant environment and a winter garden which is a great place to sit and enjoy coffee and cake. The staff are friendly adn attentive and the central location is excellent. From here you can stroll out to enjoy the shopping in the narrow streets of Graz or visit the Schlossberg or take a tram further afield.

  • Stayed: September 2012, traveled on business
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Thank Ballyeamon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

Graz is a beautiful city and we wanted to be right near the heart of the old town. The Erzherzog Johann Hotel was in a great location and we found the hotel extremely comfortable. The rooms are quiet and the atmosphere is lovely. It was a little difficult to access by car, but once there, we didn't need to use the car as we could walk everywhere from such a central location. Nice buffet breakfast and friendly staff.

Room Tip: We found the bed uncomfortable, but that's just a personal opinion.
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  • Stayed: July 2012, traveled as a couple
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Thank Pam and Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

We were actually a bit disappointed with this hotel. For the price we were expecting really good service and great standards. We stayed here for 3 nights and had to change room as there was no air-con in our room and 35 degrees. I think all rooms should have air-con for this price. Also one of our party handed her key in and they lost it. She was only able to gain access to her room with their master key and they weren't very apologetic. Finally we sat outside in the evenings and they charged us more than was on the menus. Apparently prices go up in the evening (which is fine) but they should show this on the menu.

On the positive side the location is great and we had some staff that were really helpful (though not all were). The cafe is very nice and serves a selection of great Austrian patisserie things.

Room Tip: Ask for air con in summer
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  • Stayed: June 2012, traveled as a couple
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Thank Louisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palais-Hotel Erzherzog Johann

Address: Sackstrasse 3-5, Graz 8010, Austria
Location: Austria > Styria > Graz > Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Graz
Price Range: $123 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palais-Hotel Erzherzog Johann 4*
Number of rooms: 57
Official Description (provided by the hotel):
Our Palais-Hotel Erzherzog Johann is a hotel steeped in tradition, right in the city centre of Graz. The former Baroque palace with 57 rooms and suites are the excellent location right in the heart of Graz and our highly attentive staff will make for a truly remarkable stay. The inner courtyard covered with a glass ceiling is at the heart of our 4 star city hotel and offers a distinguished atmosphere at any time of the day. ... more   less 
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Also Known As:
Erzherzog Johann Graz
Erzherzog Johann Hotel Graz

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