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“Horrible service”

Alter Klosterkeller
Ranked #9 of 21 Restaurants in Durnstein
Cuisines: Austrian
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed July 31, 2013

It's really a pity that the beautiful location of this restaurant doesn't compensate the horrible service you get and just normal food. We were there the last weekend of July, it was extremely hot and for our surprise the water we got was warm (and after asking for it at least 3 times). We ordered a white wine and the waiter just dropped it on the table, not even offering anybody to taste it first (and it wasn't a cheap one) as well as the wine glasses. We ordered several dishes to share and asked for plates for all of us and he just looked at us like if we were asking for something really special!! We had to ask 3 times until we managed to get them. The food is ok but you can get the same in other places and with much better service so I really doubt it's worthy. There are other beautiful locations, for us it won't be option next time we visit Dürnstein.

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2  Thank EliVienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (151)
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57 - 61 of 151 reviews

Reviewed June 28, 2013

We enjoyed a very pleasant evening on the patio overlooking the vineyards and the Danube below. We would have missed some great entrees, but one of the staff had good enough English to make sure we understood our choices, all of which were delicious. No beer, but the wine was just fine.

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Thank CRSJAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

This friendly "winebar" feautures varietals from the region.

In nice weather the tables on the terrace overlook vineyards and hills of the Danube Valley.

Tasty pub-style food is served all day and late into the evening.

Recommended as a change of pace if you are staying in the area.

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Thank travelblogger1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

In the ancient village of Duernstein there are a few tourist traps. Despite its central location this restaurant has not fallen for the temptation of over exploiting its assets. You will not find a more relaxing view of the scenic Wachau than from the veranda of Alter Klosterkeller. The service is acceptable and the food a combination of the creative and the traditional. An informal place to spend with Family and friends - or on your own as was the case with this reporter. Highly recommended.

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1  Thank Stein54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2012

If you are staying in Durnstein, definitely go to eat to Alter Klosterkeller. Upstairs there's a nice view of the river, downstairs a nice view of the vineyards.
Food is very nice, typical Austrian. The choice of wines is also very good.
The staff was friendly and helpful with translating the menu into English.

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Thank EFVMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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