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“Great Chalet excellent resort” 4 of 5 stars
Review of Neilson Chalet Casale

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Neilson Chalet Casale
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El Tarter, Soldeu, Andorra   |  
Hotel amenities
Ranked #9 of 17 Hotels in Soldeu
Aberystwyth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Chalet excellent resort”
4 of 5 stars Reviewed January 26, 2014

Just returned from a lovely weeks holiday in El Tarter. Great skiing for beginners and more advanced skiers . The walk from the chalet to the chairlift not a problem particularly if you hire a locker to store skis in at the bottom of the chairlift, 30 euros for 4 sets skis for a week. Staff at chalet friendly and helpful and rooms comfortable with good shower /bath. Food plentiful and wholesome with wine included. My only complaint is that the chalet was TOO HOT we slept with our window open and the radiator off all week as the underfloor heating was enough to keep the place warm. Overall a good place to stay and excellent value.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank wendy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
    43
    18
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    5
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 26, 2014

Everything you would expect from a ski chalet and more. There is a great social atmosphere with two long tables packed with food,wine and friendly faces in the dining room and a large lounge for relaxing with new or old friends.

The food
Every night Ben, Rob, Sophie and Zoe worked hard to meet every request. There were a lot of specific dietary requirements being catered for and this was done perfectly. My gluten and dairy free diet was not a problem at all, they even provided cakes for afternoon tea after a long day on the slopes. The choice of breakfast was limited but I brought my own and they happily prepared it for me.
I would highly recommend this for coeliac and gluten free skiers as a great place to stay. Traditional English home cooked food with enough to please the largest of appetites.

The rooms were tidy and pleasant (a little warm but we left the window open to get some nice alpine air overnight) the shower and bath was very good and great to soak in after a day of skiing.

There is a short walk uphill to the chalet but even after skiing it's not too hard on the legs.

The only downside I can think of was that the wifi was a bit slow but I was told that it is something they are working on by trying to get fibre optic installed in the chalet.

The fact that 3 groups told us that they had stayed before tells you all you need to hear.

I hope to return next year.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank 8Ben88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2014 via mobile

This is a really good place to stay - fantastic value for money! The staff are all helpful and efficient; food is good and the rooms are very comfortable and warm. It's about a 10 minute ( steep) walk to the slopes but you can rent a ski locker at the bottom of the chairlift so you don't have to carry skis back to the chalet.
A very sociable holiday!

2 slightly negative things only: soundproofing is not great so earplugs might help if you are a light sleeper, although everyone was respectful of this and it wasn't a problem. Also, there are no hair dryers in the rooms.

Highly recommended!

Stayed January 2014, traveled with family
Helpful?
1 Thank Fiona F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed January 7, 2014

Excellent accommodation with friendly hosts. Food very good with cake and mulled wine at tea time everyday. First time to Andorra would definitely go back and highly recommend a visit.
Excellent range of slopes plenty of blues good for beginners intermediate and those with more experience

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lucretia2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 7, 2014

Just returned from El Tarter and the place was amazing stayed here and the staff and food were amazing!! Great clean and warm chalet with good facilities!! Showers very powerful!! Would definately recomend and will certainly be returning soon maybe even in March!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Taz0759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed here for our first ski trip and had a great time. The people in the Chalet were nice and we spent quite a lot of time with some of them. The food was either great or nice and there was loads of it so you never went hungry. The Chalet was a little noisy at times but it was nothing to worry about. The place was clean warm and wecloming.

Only very minor down sides such as its a bit of a trek down the hill to to the slopes but it was actually fine.

I would most definately stay here again!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 6, 2013

We stayed here on our first ski trip ever and it has been made extremely memorable by the chalet staff who have gone out of their way to accommodate our every need. My wife is vegetarian and the staff Made special meals for her everyday. Better than most restaurants we go to!!
Overall the chalet was clean, tidy. Room was basic, but we didn't come here to stay in our room so didnt care too much about that.
It's a bit of an uphill walk from the main skiing area, but it is close.
We were encouraged that some of the people here had stayed here before.
I would definitely recommend this chalet. The mix of people was excellent and it was extremely social.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jfowdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neilson Chalet Casale

Property: Neilson Chalet Casale
Address: El Tarter, Soldeu, Andorra
Location: Andorra > Canillo Parish > Soldeu
Amenities:
Bar / Lounge
Hotel Style:
#5 Family Hotel in Soldeu
Number of rooms: 20
Also Known As:
Chalet Casale Soldeu
Chalet Casale Hotel Soldeu

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