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Soldeu
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Traveler rating
610
179
38
18
7
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27 - 32 of 852 reviews
Reviewed 5 weeks ago

Excellent hotel, excellent kitchen. Friendly staff, excellent ski hotel, excellent spa and massage. The is a shuttle to the ski lifts, the is a ski shop in the hotel, where you can hire ski, for a fare price.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mmylemans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clients_PioletsPark, Director de relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 2 weeks ago

Dear mmylemans,

Thank you so much for choosing Park Piolets MountainHotel & Spa for your recent say in Andorra and for taking the time to share your experience with the users of TripAdvisor.

It was a pleasure for us to host you and we are very happy that you were satisfied with the friendliness of our staff, our services and infrastructures, as well of course as our recenly renovated spa and its massages…

We hope to have the pleasure to see you again soon.

Kind regards,

Hospitality Team - Park Piolets MountainHotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2020

Went on holiday with my family plus friends. First time staying and it was worth every penny.

Rooms were a great size and worth small addition of the single supplement.

For a buffet dinning service food was lovely. With majority of it cooked fresh.

Only had two spa vouchers which was a shame but it still nice. That was to do with no booking directly.

Day two into skiing I fell and ended up in the medical center. The hotel sent a shuttle to pick me up frew of charge and the driver carried all my stuff. Hotel staff were also extremely accommodating and helpul.

10/10 would stay again

Date of stay: January 2020
Trip type: Traveled with family
Thank J4273BWmatthewc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clients_PioletsPark, Director de relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 2 weeks ago


Dear J4273BWmatthewc,

Thank you for taking the time to share your recent experience at Park Piolets MountainHotel & Spa with the users of TripAdvisor.

We hope that you are completely recovered from your ski accident. We were happy to be able to assist you after this incident and are happy to hear that you left Andorra with good memories.

Thank you for letting us know that you enjoyed the size and comfort of our rooms, the quality of our buffets and our recently renovated spa.

We hope to have the pleasure to see you again soon at Park Piolets MountainHotel & Spa.

Kind regards,

Hospitality Team - Park Piolets MountainHotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2020 via mobile

Excellent hotel. Friendly staff. Very clean and excellent food. Bar staff really helpful and the magician from Lima was amazing. Every aspect of our holiday was catered for. Shuttle bus was great with helpful staff which is great when you have small children.

Date of stay: January 2020
Trip type: Traveled with family
Thank 885fional
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clients_PioletsPark, Director de relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 2 weeks ago

Dear 885fional,

Thank you for choosing Park Piolets MountainHotel & Spa for your recent stay in Andorra and for the time invested in sharing your experience with the users of TripAdvisor.

It has been a pleasure to have you with us and we are very happy to hear that we were able to please you, in particular with regards to quality of our food, friendliness of our staff, efficiency of our shuttle service and of course, entertainment offer!

I will pass your comments to the rest of our staff. Customer satisfaction being our main motivation, they will be happy to hear that they have contributed to making your stay special.

We hope to have the pleasure to see you again soon,

Kind regards,

Hospitality Team – Park Piolets MountainHotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2020

This excellent hotel provides very nice breakfasts and dinners, and you are served by nice and positive staffmembers. You sleep like a king in very nice rooms with a fantastic view over some of the slopes.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank feffe49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clients_PioletsPark, Director de relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 2 weeks ago

Dear feffe49,

Thank you for your kind comments regarding your recent experience in Park Piolets MountainHotel & Spa.

We are so glad to hear that you enjoyed an excellent stay with us. Great to hear that youslept like a king at night and enjoyed our wonderful views as well as the quality of our breakfast and dinners and friendliness of our staff.

We hope to have the pleasure to see you again soon in Park Piolets MountainHotel & Spa.

Best regards,

Hospitality Team – Park Piolets MountainHotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Excellent location with comfy, clean and well presented rooms . Quality bath product . Easy transfers to slope . Really friendly and helpful staff. Nice spa. Great choice from the buffet and long opening time . Nice bar with lots of seating. Overall excellent .

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clients_PioletsPark, Director de relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 2 weeks ago

Dear Davir R,

We thank you for deciding to stay at Park Piolets MountainHotel & Spa for your recent ski trip to Soldeu and for sharing your opinion with us.

We are pleased to hear that you highly our location, comfort of our rooms, quality of our Occitane bath amenities, transfer service. It is also great to hear that you appreciated the quality and diversity of our buffets as well as our lounge bar area and spa, but most important to us is to know that you were seduced by the friendliness and helpfulness of our staff.

Thanks for rating us with an “overall excellent” grade!

We hope to have the pleasure to see you again soon,

Kind regards,

Hospitality Team – Park Piolets MountainHotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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