Overall a disappointing stay, even after considering the price paid. We took the bed and breakfast option. The staff tried to upsell to half board once we arrived. And every other time we met from then on. We like to eat out so it was not an option for us. Judging by the basic and simple breakfast, we made the right decision. The room was small and basic ( we were prepared for this- so not a complaint). I noticed a few ants in our bathroom on the first night, but they seemed to disappear until the last night when I awoke itching all over to find by bed and the bedside table covered in ants. On the plus side, staff were very helpful, the lounge area was pretty good, We got a discount on our liftpasses- although the staff tried to use the discount as a bargaining tool to get us to sign up to halfboard. They basically said they will not offer us a discount on our passes unless we go halfboard ( no mention of this on website). I must state though, that when pushed they agreed to give us the liftpass discount.
Overall we had a great time in Soldeu, the hotel problems didn't stop us having a good time.
- Official Description (provided by the hotel):
- We are a two star chalet hotel in walking distance to the ski slopes ofSoldeu, Andorra. We pride ourselves on a warm and friendly familly run hotel, giving you the best value stay in the area. ... more less
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