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“Highly recommended. Lovely staff.”
Review of Xalet Verdu Hotel

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Xalet Verdu Hotel
Ranked #3 of 12 Hotels in Arinsal
Certificate of Excellence
Reviewed March 23, 2014

Just come back from a week's skiing. This hotel is cosy and has very friendly and helpful staff. We had a few issues with badly behaved neighbours but the manager moved us virtually without us having to ask. The friendly management team's attitude was reflected by all staff. Great food. Nice hot baths and good location. We will stay here again when in Arinsal.

  • Stayed: March 2014
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Thank charfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xalet V, Propietario at Xalet Verdu Hotel, responded to this reviewResponded April 24, 2014

Dear Guest,
Thank you for your review.
We are pleased when our guests have enjoyed their stay. It makes a big impact on the staff to see how the client appreciate their services.
We hope to see you again in the hotel.
Thank you very much and best regards,

Paco Morató

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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104 - 110 of 413 reviews

Reviewed March 22, 2014

I am writing this review on the last night of our skiing holiday to Arinsal. The hotel is situated in a good location about 500 yards from the gondola station. The staff were all very friendly and always happy to assist. The food was good and we were offered a choice of mains following the buffet starters with our main meals in the evening. Our room was cleaned daily, and the hotel was very clean and tidy. The skiing has been good all week with great sun. The slopes do need some new snow though which is forecast for next week. Overall would most definitely recommend this hotel and if we choose to come back again to Arinsal we would be more than happy to spend our holidays here again. We wish the owners a pleasant trip to London and suggest they also make a visit to Canterbury on their travels. Richard & Briony

Stayed: March 2014, traveled as a couple
1  Thank stoky2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xalet V, Propietario at Xalet Verdu Hotel, responded to this reviewResponded April 24, 2014

Thank you Richard and Briony
Thank you for your review and for booking with us.
You, and clients like you who enjoy our presentation of hospitality ,contribute to ongoing reservations with your positive critique, and this for us is very important.
We hope to see you again in the hotel, a good bottle of cava is ready for you in Xalet Verdú.
If we can go to Canterbury, we will tell you next time you visit us. We are sure that is a great place, and we will enjoy ti.
Best regards for all staff.

Paco Morató

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

Recently spent a week at this hotel on a skiing holiday, from the moment we arrived we were impressed, Paco, one of the owners, apologised and told us our room wasn't quite ready, he asked us if we wouldn't mind waiting in the lounge, we didn't mind at all, the next thing we knew he had brought us complimentary drinks and snacks, and we only had to wait 10 minutes for the room to be ready, Also we had left our ski pack info on the transfer coach and he rung round for us and organised for the details to be faxed to the hotel for us.
The rooms were very clean and comfortable, excellent standard.
The meals at the hotel were very good indeed, from the hot and cold breakfast buffet, to the 4 course evening meal, which comprised a choice of 3 main dishes and also soup, extensive salad bar and hot entrees, and if you could manage all that there was always a choice of 3 desserts.
If we go back to Arinsal we will definitely stay at this hotel again and reccomend it to everyone we know.
Paco and Riccardo thank you for an excellent stay.

  • Stayed: March 2014, traveled with family
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3  Thank philip a a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2014

Firstly I would like to say that when we arrived on the Saturday the hotel seemed pleasant and the rooms were nice (although we had to wait for an ajoining room for 1 day which we had requested last Sept when we booked - so we couldn't unpack till Sunday! When we did have the adjoining rooms the were spacious ) BUT on the Monday morning at approx 7.40am the building work on the huge apartment block right opposite the hotel began!!! It was horrendous, the drilling, the banging, the cement mixer etc - to be honest I didn't notice so much as we were up early to ski - but then by the Thurs morning I'd had about enough and went nuts!! Mainly because it was never mentioned at the time of booking or on arrival at the hotel - they offered to change our rooms "again" but it was such a mission with 2 children for the last 2 nights we didn't - but I do have the video footage which I will be taking up with our travel agents! - The food is awful and 5 of us in our party ended up with a horrible 24hr sickness bug!!! I can't be sure if it was the food, but besides that it was awful anyway - it always seemed that whatever was on the menu the day before would be made into something else the day after and the day after that!! The restaurant in the night didn't open till 7.30 and by then the kids were really hungry - but hardly ate anything as they didn't like the food there was NO menu for the kids - so towards the end of the week we ate out every night - Our sheets were not changed all week and neither were the towels!! I've been to Arindsal in Andorra 10 times - and have to be honest this was the worst stay I've ever had there - thank god for close freinds that live in Arinsal that made us great food to keep us going at the end of the week in their restaurants and bars! There was nothing for the kids to do at the hotel and the wifi was hit and miss - room service was coffee or cold drinks - no food! (not that I would've had it anyway!!) So just to end - it was such a shame as the location is fine and the hotel could be SO MUCH better - sometimes it's just the "little touches" that count!

Room Tip: Avoid rooms at the road side of the hotel and at the back - ring them before you go to say you do no...
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  • Stayed: February 2014, traveled with family
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Thank nikmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

Just back from a weeks skiing in Arinsal. The Xalet Verdu is a superb hotel. It is a 5 min walk downhill to the gondola. Uphill after a day on the slopes is the cool down you need. They have lockers for skis and boards in the basement. Our room was spacious and very comfortable. There was constant hot water for the bath and shower and the hairdryer in the bathroom doesn't cut out after two minutes. The hotel was very clean, the room was cleaned every day. The staff were really friendly and helpful. The restaurant staff couldn't have be more helpful as my son is a very picky eater and there was plenty of choice. The bar prices were also reasonable. I will certainly be back at this hotel. thanks everyone!!

  • Stayed: February 2014, traveled with family
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2  Thank Dianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

One night stopover travelling back to uk from Spain and only wished we has stayed longer! Very busy due to motorcycle event nearby but the manager popped out on aur arrival to make sure we got parked up ok. Very comfortable large room and great breakfast the following moring. Very helpful staff - kindly recommended excellent place to eat nearby on day of arrival. Will return for longer next time.

  • Stayed: August 2013, traveled with family
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2  Thank Rob1062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

Another great holiday in Arinsal. This is our third year in Arinsal but our first stay at the Xalet Verdu Hotel. There are mixed reviews about this hotel which I would like to comment upon. We arrived at 1am as Ryanair true to form changed our flight times resulting in a late arrival. I had informed the hotel just to ensure there would be someone on reception. They emailed me immediately to confirm there would be. On our arrival we had a cold dinner with drinks prepared in our rooms which was lovely. Breakfast was varied with typical Andorran cold meats and cheese but also bacon and eggs, yoghurts bread and croissants. Tea and coffee and fruit juice - unlimited.
The staff behind reception were all informative, polite and extremely helpful. The waitresses at breakfast and dinner were absolutley lovely and worked so hard all of the time. The rooms were compact with a TV with English channel and constant hot water which I really appreciated especially after a hard days skiing. We had to depart the hotel at 7am and the hotel provided us with a picnic breakfast which was fabulous. Thank you to all the staff at the Xalet Verdu for a lovely holiday.

Room Tip: Rooms at the front look out onto the road. Some have balconies.
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  • Stayed: April 2013, traveled with family
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5  Thank Reidykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xalet Verdu Hotel

Address: Prat del Verdu, carretera Gral, Arinsal AD400, Andorra
Phone Number:
Location: Andorra > La Massana Parish > Arinsal
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Arinsal
Price Range: $56 - $1,140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Xalet Verdu Hotel 3*
Number of rooms: 52
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Also Known As:
Husa Xalet Verdu Arinsal

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