Despite ordering a double bed in a room with a view of the mountain at least a week in advance I was given a room facing a brick wall with two single beds pushed together.On questioning this the receptionist showed no interest in trying to rectify the situation or indeed offer an honest explanation.
It's also risible that a hotel which claims to be four stars only offers wifi internent in reception and none in the room.Bizarrely the room offered two separate showers but no coffee-making facillities and limited television channels.
Breakfast was average to mediocre with food cooked hours in advance hardening up before your eyes and there was never less than half a dozen people queuing up to use the solitary coffee machine.On several occasions I had to clear tables of dirty dishes simply in order to find somewhere to sit down to eat and not once during four days was I approached by a member of staff offering any kind of service.
It's a hotel obviously geared towards tour groups and offers little in the way of interest or service for the independent traveller. As such the €100 a night I paid represents poor value.
I always think attention to detail is what makes a good hotel - the pool of vomit in the outside smoking area that remained in place for the duration of my visit shows the management of this one haven't got it.
Unless you're booked on a tour holiday choose elsewhere to stay.
- Official Description (provided by the hotel):
- The Hotel Princesa Parc is a Holiday Club Hotel located in Andorra, in the Pyrenees, between France and Spain. This hotel is two steps from the foot of the ski slopes and offers a range of upscale services It will help you to relax under the best possible conditions. In winter to enjoy the snowy landscapes and fresh snow and in summer to contemplate and enjoy the natural landscapes and sporting and cultural resources of this region. For a quality stay in the mountain, choose a hotel with a variety of lodging capacity, restaurants and bars as well as many activities for relaxation and wellness. ... more less
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- Also Known As:
- Princesa Parc Hotel
- Princesa Parc Arinsal