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“Great hotel, staff and location.”
Review of Hotel Montane

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Hotel Montane
Ranked #4 of 12 Hotels in Arinsal
Certificate of Excellence
1 review
“Great hotel, staff and location.”
Reviewed March 31, 2013

The hotel was very well presented, the staff are friendly and always accommodating. The proximity to the gondola makes this hotel perfectly located as well as short walking distance to the shops. Loved staying here - would stay again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nulk1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 reviews from our community

Traveler rating
    146
    88
    33
    11
    5
See reviews for
84
114
4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Weston super Mare, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 25, 2013

I have just returned from a weeks skiing in Arinsal. The hotel is perfectly located for the ski lift local bars and supermarkets. The rooms are clean and perfectly adequate although the beds creak every time you moved. TV had the traditional CNN and BBC news in English but a bonus for three star.
The food was of a good standard and variety but sometimes the main course could be a little small depending on your choice. Breakfast consists of cereals, bread and cold meats. Typical continental.
The staff in general were very friendly and helpful and offered lots of guidance and advice. The lady owner was less friendly.
Overall the hotel was perfect for our holiday and I would use it again if I return to Arinsal.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 19, 2013

Me and four friends went to Arinal in Andorra for a few days snowboarding. One of my friends stayed here years before and recommended Hotel Montane. Great recommendation. Here are the best bits about it:

1. The staff are really helpful. They sorted lift passes and board hire for us and got a us a discount. They let us store bags when we arrived early on the first day and gave us somewhere to change out of snowboarding clothes after we checked out on our last day.

2. The place is located literally next to the ski lift. Couldn't ask for a better location. You can get off the gondola, dump your boards in the ski room and go straight for a beer at Ciscos (another place I'd highly recommend!).

3. The restaurant is really nice. We had breakfast and dinner there every day. Great food, great service and really pleasant place to enjoy food with friends.

Basically, if you're staying in Arinsal then you should stay here. I'll be staying here if I come back.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derry, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 18, 2013

my wife and i have just returned from the montane, for a 3 star hotel this place is the bizz.The rooms are a bit small but then you only sleep in them. The staff are brilliant and will accomodate you if they can. To say the food is mediocre is laughable because we have stayed in many 5star hotels and it was'nt up to this standard, and my better half should know as she is a qualified chef.The location is superb and we will be back to use this hotel again. many thanks to the staff but especially to anne and matthew.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 251john
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2013

Just back from an excellent week as guests of the Montane Hotel. The hotel and all staff made our week with fantastic service and fabulous food each day. The chef is a real treasure and whilst on a half board package the choice was exceptional for dinner each evening. Our thanks to Viviene Matthew and all for a great time. Nick &Matt

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nick j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 9, 2013 via mobile

As stated in most other reviews the location is as good as can be.
Staff is very helpful and friendly.
Food is mediocre. Next time we'll not take half board and just eat out.
Rooms 304 and 305 are at an attic floor, which is a bit annoying - we bumped our heads in the low ceiling more than once.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Idotz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Montane-AND, Guest Relations Manager at Hotel Montane, responded to this review, March 11, 2013
Dear Guest Idoltz ,
Thank you for taking your time to review our hotel.
We´re glad you found us ideally placed and that was convenient for your ski hols.
What we are amazed at is that you found our food mediocre, something that 99.9% of our thousands of visitors dont hold the same perfunctory view.
Had we known that you weren´t enjoying the experience we would have offered you alternative choices to meet with your expectations,you may have noticed how accomodating the restaurant staff are to every whim.
The other problem we see you had was an attic room , usually very sought after for their cosiness and idiosyncrasies , we are aware however that some people aren´t all that taken with them and any room change request is immediatly activated , if only we had known.
Anyway we hope to overall impression was a good one and we may see you back again.
Please take advantage of our return client discounts and incentives.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 1, 2013 via mobile

Right opposite the gondola that takes you up to the ski station, nice and easy when you come back tired, straight and into a warm reception area for a glass of warm wine.
Food is great, staff are very helpful, want to know anything about anything and where, they'll help.
Definitely coming again next year, if my wife lets me.

Stayed February 2013, traveled with friends
Helpful?
Thank CelsiusD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Montane-AND, Guest Relations Manager at Hotel Montane, responded to this review, March 11, 2013
Thank you so much for taking the time to review our hotel.
We make sure that everyone that works here gets to see these reviews good and not so good , but yours certainly put a smile on everyones face.
Its gratifying to see their hard work and diligence repaid by generous and deserving reviews.
Thank you again.
Don´t forget your return client discounts and incentives if you come our way again , which we hope you will.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Montane

Property: Hotel Montane
Address: Carretera General d'Arinsal, Arinsal AD400, Andorra
Location: Andorra > La Massana Parish > Arinsal
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Arinsal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Montane 3*
Number of rooms: 27
Official Description (provided by the hotel):
The Hotel Montane is a 3* hotel located directly opposite the gondola in Arinsal, Andorra. We offer guests half board, bed and breakfast and A La Carte options for dining in our restaurant.The rooms are equipped with digital television and wifi internet access. All rooms are en suite.We are proud to provide a personal touch to hospitality from the moment our guests check in, until their check out. We also take great pride in our restaurant and have a reputation for providing fine dining throughout Andorra. ... more   less 
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