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“Four star hotel.”

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Hotel Plaza Andorra
Ranked #4 of 35 Hotels in Andorra la Vella
Certificate of Excellence
Level 6 Contributor
248 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Four star hotel.”
Reviewed December 4, 2012

Hotel plaza was a good option in Andorra. Well located, tastefully decorated, but not five stars. Breakfast was just ok- basic muesli (no name brand), fruit, pastries, cold meats, and eggs cooked to order (if you were prepared to wait for the egg chef to return to her post...).
Rooms were quite comfortable although a little warm. There was no way of cooling the room (only heating) with the exception of opening the window although the noise from the main highway was too intense to do this.
We had a nice stay although we think it needs to lift to call itself a five star hotel.

Stayed December 2012, traveled as a couple
Helpful?
Thank Retired_at_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, December 22, 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon in hotel Plaza.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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709 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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Tel Aviv, Israel
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 17, 2012

wonderful location; wonderful staff, we chose this hotel because of it's locaion and recommendations .
the only problem was that the bed was not comfortable - (it felt like it was broken). The staff did all they could to change it (they changed the matress to a better one) and even suggested another hotel if we preffered so.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarakz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, December 22, 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon in hotel Plaza.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv
Level 6 Contributor
101 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 1, 2012

Hotel is good! Room is very big and had everything what we need.
For 5 stars hotel is little bit not updated. I think it's really 4 star hotel. Not 5 stars!!!!
When we arrive, no body help us with luggage!!! It's never happen at 5 star hotel, also no valets parking.
Good for short time stay!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 884888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, December 22, 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon in hotel Plaza.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farnborough, United Kingdom
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 7, 2012

If you're staying in this tiny capital, the Hotel Plaza is an excellent choice. It's well-located (just far enough away from the centre) and has all you need for a great stay. Is it really 5*? Well, for me, not quite. It's at least 4* and perhaps a little more. The lobby is perfect and impressive. The staff are willing and efficient. The restaurant serves good food. So where does it lose half a star? For me, it's the room. First, the bathroom looked a little tired (no shortages of toiletries, though). The shower was above the bath with an immovable shower screen which meant stretching over quite a long way (too far for some) to get to the taps. A really modern 5* room would have a separate shower cubicle, I think. Second, the courtesy drinks tray provided the usual range of tea and coffee but only sweetened powdered creamer - no liquid milk - which was a bit of a let down, especially if you don't want a sweetened drink. Last, the kettle couldn't be plugged in where the courtesy tray and mini-bar were located - you had to use the socket by the bedside cabinet (not a disaster but not ideal). Would I stay there again? Yes, certainly! But would I ever find myself in Andorra once more? I doubt it. .

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrMartyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, December 22, 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon in hotel Plaza.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level 6 Contributor
174 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed August 22, 2012

We visited with two small dogs and everything could not have gone better. Great bar with generous drinks, lovely piano player in the lobby at least on sat. Nights and a great spa. Be sure and get a heated chaise longue. Finally, we had a small issue with the dogs that was handled perfectly and creatively by the general manager himself. I think he sets such a nice tone for the hotel. Good area to be in also, close to other restaurants and shopping.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kathleen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ede, the Netherlands
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 10, 2012

We came from a holiday in Spain for a day shopping in Andorra. Coincidentally found this hotel but we can recommend this to everybody. There is really nothing negative that we can say about the service, personnel, rooms, bar, reception ... even the picollo was a nice young, patient and helpfull young man. Guarded parking garage, right underneath the hotel and the shops are just 10 steps from the entrance. Enjoyed the friendlyness (super nice Barbara) and the offers they gave us. Also helpfull with things to see and do in Andorra. WE WILL COME BACK!!!!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gschenkhuizen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 5 Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 18, 2012

This hotel is in walking distance to all the great shopping of Andorra la Vella. the rooms are so comfortable and a little larger than most European sized rooms. There is a spa with a wonderful water area and I had a great massage. It's a quiet and elegant hotel, with a great bar for when you arrive.

Room Tip: Our corner room seemed slightly larger on the floor map.
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaya04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza Andorra

Property: Hotel Plaza Andorra
Address: C/ Na Maria Pla 19-21, Andorra la Vella AD500, Andorra
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Andorra la Vella
#3 Romantic Hotel in Andorra la Vella
#3 Family Hotel in Andorra la Vella
#3 Business Hotel in Andorra la Vella
#4 Luxury Hotel in Andorra la Vella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Plaza Andorra 5*
Number of rooms: 90
Official Description (provided by the hotel):
Completely refurbished in 2006, it is located in the midst of the shopping and business area. Its emblematic hall, in warm English style -with Chester-type Edwardian sofas, Paul Smith rugs and Plensa oil paintings- summarises the personality of the flagship of the Plaza Hotels chain. Welcome to the meeting point of the Principality's best society. ... more   less 
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Also Known As:
Plaza Hotel Andorra La Vella
Hotel Plaza Andorra Andorra La Vella

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