We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very big room”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Acta Arthotel
Ranked #3 of 36 Hotels in Andorra la Vella
Certificate of Excellence
Kamnik, Slovenia
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Very big room”
Reviewed July 28, 2012

Typical hotel with 4 stars and they deserved this 4 stars. Hotel is in good location, near river, with very big room, bathroom, big restaurant for breakfast with good choice for food. Under hotel is big garage and they give you some discount.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaskaSlovenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
actah0tels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review, August 7, 2012
Dear Guest:

We appreciate your comments about the quality, service, staff, breakfast and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.

King Regards,
Hotel Acta Arthotel, Andorra
arthotel@actahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,063 reviews from our community

Traveler rating
    404
    501
    119
    25
    14
See reviews for
256
587
25
46
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Luxembourg City, Luxembourg
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 27, 2012

Stayed here for 2 nights mid-July. The hotel is modern, clean, staff is nice and rooms are large. Beds could be a bit more comfortable but are still ok. Bathroom huge and with the right amenities. Shower did not function properly so I asked the reception to have it fixed, this was done so within an hour. Good service! Restaurant also not bad, nothing to complain about. Breakfast very rich, with fresh fruit and juices, lot of choice except for the cereals, would have liked to see some choice in muesli, but these are details to an otherwise satisfactory buffet.
Only reason for the 3 stars is that the rooms are not soundproof, not for the exterior, that's fine, but for the interior, i.e. if someone passes in the corridor you will hear them talk as if they were standing next to you. Same issue with the room next door (which in my case was communicating and only seperated by a simple door). When I got new neighbours and they watched television or took a shower, it was as if they were doing this in my room! I know this depends on how sensitive you are for this kind of issues, but unfortunately I am very sensitive to noise, so I cannot give this hotel a 4 star rating. For the rest, 4 star without any issues!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wasbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
actah0tels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review, August 7, 2012
We would like to thank you for choosing us during your recent visit to the city. We appreciate the time that you took to post your comments; your feedback will allow us to improve our service every day. We greatly apologize for that noise we realize it must have been quite a bother. We hope to have you back with us soon.

King Regards,
Hotel Acta Arthotel, Andorra
arthotel@actahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 13, 2012

Really I give the hotel 3.5 stars. The location is good - being literally in the centre of town. The breakfast is incredibly good value. €10 for a massive buffet or €5 if you get it delivered to your room (maybe you eat less). The staff were reasonably good although they only ever offered broad advice on things to do (there really is very little to do in Andorra in summer), and the rooms were very big and open. The decor of the hotel really let's it down though, the lifts and hallways are shabby and very dated and the reception isn't overly impressive.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christojones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
actah0tels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review, August 7, 2012
We would like to thank you for choosing us during your recent visit to the city. We appreciate the time that you took to post your comments; your feedback will allow us to improve our service every day.
Thank you for your stay with us. We constantly strive to improve our service and product, and your comments are a valuable part of this process. We will consider your opinion to upcoming reforms in the hotel. We hope to have you back with us soon.

King regards,
Hotel Acta Arthotel, Andorra
arthotel@actahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Esbjerg, Denmark
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 13, 2012

Ok size room, and nice people at the front desk. Nothing special about this hotel. Breakfast was good, but the employes there where not very nice and there was not service at all.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ldniko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
actah0tels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review, August 7, 2012
Dear guest:

We are glad to hear you enjoyed time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers. We are surprised about your comment about our personal complaint due to we always try to offer our customers the best service. However, we will talk to the responsible person and take the necessary measures.


King regards,
Hotel Acta Arthotel, Andorra
arthotel@actahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Level Contributor
202 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed July 12, 2012

Art Hotel on Andorra La Vella is nicely located within walking distance from most of the places in town. Also bus station and local buss stops are near. The roms are a bit plain, but large and clean with safe fridge and free Wifi. Our room was a bit dark, since there was only one small window. A view to the river could be better. Service at this hotel is ver good and helpful. Breakfast (not included) downstairs is of very good value. There is a reasonably priced spa plus a small gym on 2nd floor.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kanerva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
actah0tels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review, January 21, 2013
Dear client,

We are glad to hear you enjoyed time with us. We appreciate the time that you took to post your comments.

In reference of the room views, for your next stay in the hotel we recommend that in the moment you make your reservation you can specify which kind of room you prefer, and if you wish to have river views the hotel will do the best to provide it.

We would like to thank to you for sharing your experience with other users and we expect see you again in the next visit to the city.

Best regards,
Hotel Acta Arthotel, Andorra
arthotel@andorra.ad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
357 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed July 5, 2012

The Arthotel is a fairly modern, functional hotel near the centre of Andorra la Vella, but not in a particularly scenic area. The rooms are large - mine was made up to sleep 4 even though I was a solo traveller - and clean, but I found the bed rather hard and ungiving (and I like firm beds). The bathroom was large with reasonable amenities. The decor is contemporary but not aging particularly well.

The buffet breakfast was quite extensive and good value. Service - check-in and check-out - was good.

I spent one night here while passing through Andorra and this hotel was good value and fine, but for a longer stay I'd prefer somewhere with a bit more character.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
actah0tels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review, January 21, 2013
Dear client,

First of all, we would like to thank you to share with other fellow users of TripAdvisor your experience in Hotel acta Arthotel.

The hotel is strategically located, right in the centre of the city where all the shops, restaurants and bars and the most emblematic touristic sites of the city are.

We greatly apologize if the bed don't pleased you. We try to offer the best services to all of our clients.

Once Again, we would like to thank to you for sharing your experience with other users and we expect see you again in the next visit to the city.

Best regards,
Hotel Acta Arthotel, Andorra
arthotel@andorra.ad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 2, 2012

This is a very nice hotel. Hige rooms with great BIG beds, nice bathrooms. Very classy but not pretentious. Nice breakfast buffet, Great location for shopping, restaurants.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
actah0tels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review, January 21, 2013
Dear client,

We are glad to hear you enjoyed time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers. We expect see you again in the next visit to the city.

Best regards,
Hotel Acta Arthotel, Andorra
arthotel@andorra.ad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Andorra la Vella hotels
0.2 mi away
NH Hesperia Andorra la Vella
NH Hesperia Andorra la Vella
#2 of 36 in Andorra la Vella
1,016 reviews
0.3 mi away
Hotel Plaza Andorra
Hotel Plaza Andorra
#6 of 36 in Andorra la Vella
695 reviews
0.4 mi away
Holiday Inn Andorra
Holiday Inn Andorra
#4 of 36 in Andorra la Vella
999 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Andorra Park Hotel
Andorra Park Hotel
#1 of 36 in Andorra la Vella
958 reviews
0.1 mi away
Hotel de l'Isard
Hotel de l'Isard
#8 of 36 in Andorra la Vella
940 reviews
0.4 mi away
Hotel Pyrenees
Hotel Pyrenees
#7 of 36 in Andorra la Vella
523 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Acta Arthotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Acta Arthotel

Property: Hotel Acta Arthotel
Address: 25 Carrer Prat de La Creu, Andorra la Vella AD500, Andorra
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Andorra la Vella
#3 Luxury Hotel in Andorra la Vella
#4 Romantic Hotel in Andorra la Vella
#5 Family Hotel in Andorra la Vella
#5 Business Hotel in Andorra la Vella
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Acta Arthotel 4*
Number of rooms: 121
Official Description (provided by the hotel):
A four-star hotel located in the commercial center of Andorra la Vella, perfect for leisure and relaxation at the same time in the city. It is located next to Parc Central and close to the Thermal Centre of Chaldea, and with easy access to the ski slopes of Vallnord and GrandValira. It has a total of 121 room units embedded in urban and modern architecture. They are equipped with direct dial telephone, TV with 30 national channels and via satellite, free WIFI, mini bar, digital safe, Bathrobes, letter pads, desk. They are soundproofed and have individual climate control. The bathroom with hairdryer, direct dial telephone and set of amenities. Acta Arthotel Hotel's facilities include the Aquarella SPA, which has a dry sauna, Turkish bath, fog, ice fountain, foot baths, experience showers and Scottish shower massage. It also features 5 external meeting rooms with writing materials, water and bonbons. All of them are located on the 5th floor of the hotel overlooking the Valira river. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orbitz, Hotels.com, Booking.com, Expedia, Travelocity, Evoline ltd, TripOnline SA, HotelQuickly, Cancelon, Priceline and HRS so you can book your Hotel Acta Arthotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Acta Arthotel Andorra/Andorra La Vella

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing