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“Outragous price for a Travel Lodge type hotel.”

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Hotel Magic Andorra
Ranked #11 of 36 Hotels in Andorra la Vella
Brit abroad
Level Contributor
3 reviews
“Outragous price for a Travel Lodge type hotel.”
Reviewed January 1, 2010

The hotel is a modern building on 6 floors in the centre of Andora la Ville. The first two floors are the hotel car park. You need to either bring a very small car or have done an advanced fork lift truck driving course as the concrete columns are so closley set you will scrape your car. Every wall, steel post and concrete pillar shows paint scrapes from their previous conquests. The price to enter this asault course is 18.75 Euros per night. and you stand your own repair bill.
The rooms are clean but small. The choice of TV channels is local or BBC World News. WiFi in rooms is free to connect.
The most alarming point is the cancellation policy. if you are with in 7 days of startng your stay you can not cancel without paying the full cost. we booked for 4 nights and wanted to cut the fourth night as we arrived the manager would have none of this and insisted we would have to pay. Very un interested in accomodating us. We even asked if we could take the fourth night in another Magic hotel 8 miles closer to the ski slopes. answer still no, "you booked you pay".

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roamingArmadillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
France
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 8, 2009

This is my second stay in Magic. We came back because of the great experience we had the first time we came, which was over a year ago. However, Magic really disappointed us this time. The receptionists were unhelpful with cavalier attitudes, we were given a twin room despite asking for a double room, we couldn't park at the hotel carpark. We read some reviews which said that there were only twin rooms in this hotel and that is not true because we stayed in a double room previously. The rooms are big and fairly comfortable and the location is good, but our visit was marred by the bad service. Magic used to be a must-stay for us in Andorra, but that is no longer the case after this visit.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller757575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 9, 2008

I got to this hotel after staying in a horrible hotel in Barcelona so maybe my expectations were not much. I had not expected much when I saw the really small lobby and since it was raining and dark I could not see any of the surroundings.

The room was clean and very comfortable with free colognes, lotions, soaps, and discount coupons. The comfortable tub had a nice shower and had a nice strong stream.

The big bed was nice and firm with a warm blanket. Beware however, the big bed is actually two beds as I found out trying to join my wife on her side of the bed. The hotel also had free wifi but I needed to go down in my pajamas to get the password from the Front Desk.

But this hotel was pure magic when my wife and I woke up. I opened the balcony door to a vista of a snow covered mountain and river below. I was surprised though on the balcony when my neighbor stepped out too. The rooms were only seperated by a plant box.

The shopping areas are all walking distance of the hotel and the whole river side is a great jogging route.

The buffet breakfast was well stocked. Lots of cold cuts and cheese. The yogurt was also great great with the various fruits. The baguets were also crusty on the outside and soft and moist on the inside. Thank goodness I jogged.

  • Liked — Great Location and Views
  • Disliked — The noise of the cars below
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank lonelyxpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 3, 2008

The Magic Hotel although centrally located is nothing more than an average business hotel. Don't come here expecting a picturesque 4 star hotel in the mountains. Its right in the middle of a noisy, less than scenic town (Andorrans seem to be constantly driving around!)

The best part of the hotel was the gym/sauna/steam room in the basement (they expect you to wear flip flops - which you will not have but can buy at reception! - but we went in without any).

The room although big (for the price) has two single beds pushed together pretending to be a double and we found it to be a little dirty (especially the shelves in the wardrobe).

As for the breakfast although plenty of choice it was quite poor. The fruit looked like it had been there for weeks (the cut pineapple looked particularly past its best), the coffee was out of a machine and I had probably the worst piece of chorizo I've ever come across.

Incidentally if you need to use the internet in the hotel it is available but there is no facility to print anything.

Would I rush back? No. But then again I would probably say the same about Andorra itself

  • Liked — Sauna / Steam room
  • Disliked — Breakfast
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KandJLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Andorra la Vella hotels

Finland
1 review
Reviewed August 12, 2008

Good location in the middle of town. (Even if It was bit complicated to find by car.) Nice rooms and good breakfast. Too bad I could stay only one night. Great value for money!

  • Stayed August 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Makailija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 16, 2008

If you like mountains and all activities associated, or vat free shopping for designer items holiday, this is it. If you drive there parking can be expensive. Find a hotel with spaces, preferably complimentary. I highly recommend Hotel Magic Serc right in the city centre within walking distance of everything, it is top class with jaccuzi, sauna and mini gym. There is a wide variety of food to choose from and it is buffet based so help yourself for a set fee which includes wine at all meals. For the shoppers there are all designer brands available without the vat and huge savings on top quality items. Shops are on your doorstep and the furthest shops are within reasonable walking access. It is nestled in the Pyrenees and the views are breathtaking, with mountain walks and excursions. There is a spa and wellness centre to indulge in. It is covered in a blanket of snow when the season is right so it is perfect for the skiier. Hotel Magic launches you right out of the hotel and up the mountain via a ski lift! The climate is good in summer too with lots of sunshine for the seeker although a higher mountain hotel would be recommended for this. It is totally tourist friendly and safe, there is almost zero theft (surrounded by policed borders) and we had no problem being english speaking.

Helpful?
Thank Irisiobhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 1, 2008

Nice hotel, central situated.
Meals are ok, people at reception desk are very kind and helpful.
spacious rooms, with all facilities and clean.
Parking available as well (very small, so be careful while parking!).
Highly recomended if you want to spend few days in Andorra.

  • Liked — camera, centrale, pulito
  • Disliked — niente!
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Balaben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Magic Andorra

Property: Hotel Magic Andorra
Address: Av. Doctor Mitjavila 3-9, Andorra la Vella AD500, Andorra
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Luxury Hotel in Andorra la Vella
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Magic Andorra 4*
Number of rooms: 101
Official Description (provided by the hotel):
Are you passionate of shopping in Andorra La Vella? Do you want to get to all places without moving the car? Do you imagine a hotel in the heart of the shops of Andorra, with private parking, Wi-Fi, with chiquipark for families, with meeting rooms for your business and a spa area to finish the day with the best relaxation?All this you find at Magic Andorra Hotel, 4-star accommodation in the center of Andorra La Vella, a step away from everything.Ideal hotel for families and functional, the Magic Andorra Hotel 4 * has 101 comfortable rooms. It offers free wifi throughout the hotel, fitness center and access for people with disabilities. It is pet friendly and has a chiquipark for fun for the whole family. ... more   less 
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Also Known As:
Magic Andorra La Vella
Hotel Magic Andorra Andorra La Vella

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