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“Good family value” 4 of 5 bubbles
Review of Holiday Inn Andorra

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Holiday Inn Andorra
Ranked #6 of 36 Hotels in Andorra la Vella
Certificate of Excellence
Lund, Sweden
Level Contributor
209 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
“Good family value”
4 of 5 bubbles Reviewed May 27, 2014

The check-in was fairly quick but I find the over night parking for 22€ as rather expensive.
We had a room with two queen beds that suited me and my wife and our two young sons just fine. The beds were really comfortable and the shower was great.

We had the lunch bufe that we all liked, specially my sons.

The swimming pool is small but no one else was there so it worked fine. There is also both a dry and a wet sauna.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sasanf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review, December 22, 2014
Dear guest,

Thank you very much for sharing with us your kind comments about your recent stay in Holiday Inn Hotel. We're glad to know your stay was great and the facilities were very comfortable for you. We hope to see you again soon in the hotel.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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946 reviews from our community

Traveler rating
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    147
    33
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
Haifa, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed April 19, 2014

first time, last time. one too much...
stayed there for 3 nigths, 2 adults +one youngster.room 413- this week.
the aircondition did not work. well, that Occasionally happens.
but what should not happend in 4 stars hotel is the sluggish&heedless Service and Care !!!
3 times i asked to fix the problem , it did not happend. they sent a man -did 0 and the room stay hot. we had to sleep with open window plus noise from the main street.
aircondition at the gim room did not work too !
my boy and his friend ( another family how stayed at that hotel ) sufferd there....


do not come near ! Apathetic attitude.

  • Stayed April 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank shai19641964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Andorra, responded to this review, May 5, 2014
Dear shai19641964,

Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apologies for the air conditioning issue you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. To better assist you on your next stay, please do not hesitate to approach the manager on duty.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

The hotel located in Andorra la Vella 10 minutes drive from Grand Valira ski area, Encamp sector.
Rooms are big and comfortable as always in holiday inn, food is good But not great. Nice swimming pool and jacuzzi area, very small gym and above all great and helpful service. It will defiantly will be our choice in Andorra la Vella next time we visit.

Room Tip: For 2+2 families try to ask for one of the kids suits. They are adorable...
See more room tips
  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Or S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review, February 25, 2014
Dear Guest,

First of all, thanks for taking the time to value our Hotel. We are glad to know that Holiday Inn Andorra Hotel was an excellent choice for your holidays in Andorra la Vella and that you want come back. It’s very important for us to make the customer feel at home.

We hope see you soon.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
161 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed February 18, 2014

Nice, clean and comfortable. The buffet is really good. I just missed a rustic bar or a place to stay and spend a leisure time to read. The situation is great for people who want to go shopping and nature.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Imma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review, February 21, 2014
Dear Guest,

First of all, thanks for taking the time to value our Hotel.
For the next time you stay with us, in the fisrt floor we have a livingroom with sofás where our clients can read, play cards, watchTV, etc.
Thank you for the hihg punctuations in all the aspects of the Hotel Holiday Inn Andorra.

Hope to see you back, receive a warm greeting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caesarea, Israel
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed February 3, 2014

Big room, very comfortable bed.coffee and tea making.free wi-fi.big bathroom.mini bar and adjustable hitting system.not far from the center- walking distance.close to the supermarket and a nice cafe next door.expensive parking and not an easy access.safe in the cupboard.

Room Tip: not facing main street.on a high floor.
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ofra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review, February 12, 2014
Dear guest,

First of all, thanks for taking the time to value our Hotel. I also want to express gratitude for your high punctuations in all the aspects of the Hotel Holiday Inn Andorra.

We hope that in your next visit to Andorra you will stay in our Hotel.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South of England
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 24, 2014

I love this hotel. This was my third stay here and I will never bother to try another hotel in Andorra. The rooms are fabulous, 2 massive, very comfortable beds, a great bathroom with 4 bath towels as standard, hairdryer, tea-making facilities, mini bar, flatscreen tv, free wi-fi, the list goes on, and all for under 70 euros. Other people have mentioned bad service at reception, but I have always found the staff to be courteous and efficient. The restaurant is never going to win a Michelin Star, but if you just want a quick meal and don't want to go into town, it is fine. There is a small swimming pool and small gym in the basement, which are free. If you want Spa facilities go to Caldea 10 minutes walk away.

  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank StrawberryFields67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review, February 12, 2014
Dear Guest,

Thank you very much for your good review about Holiday Inn Hotel in Andorra la Vella. We are glad to hear that you've been satisfied with the hotel facilities and the service. Thanks a lot for your fidelity with our Hotel, It’s very important for us to make the customer feel at home.

Hope to see you back, receive a warm greeting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 29, 2013 via mobile

We stayed here for Christmas and what a lovely hotel from the reception ,they was great ,to the rooms which was also fantastic ,very big and spacious two Huge beds which was great for our two young children , the rooms also have a great bathroom area ,there is a hair dryer and iron and board , the children had plenty to do on Christmas Day the soft play was great for them .
The food was outstanding , the buffet had so many options .
Just one minor problem was the tv not great ( holiday inn Montpellier had smart tv where you could order a film in different languages ) so when the children was asleep you can only play cards for so long .
But overall a fantastic and friendly hotel , will stay here again
Darren

Stayed December 2013, traveled with family
Helpful?
Thank Dal4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review, December 22, 2014
Dear guest,

Thank you very much for sharing with us your kind comments about your recent stay in Holiday Inn Hotel. We're glad to know your stay was great and the facilities were very comfortable for you. We hope to see you again soon in the hotel.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Andorra

Property: Holiday Inn Andorra
Address: C/ Prat de la Creu 88, Andorra la Vella AD500, Andorra (Formerly Crowne Plaza Andorra)
Phone Number:
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Andorra la Vella
#4 Business Hotel in Andorra la Vella
#6 Luxury Hotel in Andorra la Vella
#7 Romantic Hotel in Andorra la Vella
Price Range (Based on Average Rates): $
Hotel Class:5 star — Holiday Inn Andorra 5*
Number of rooms: 133
Official Description (provided by the hotel):
Holiday Inn opens the doors to offer to the visitor a new concept hotel that will offer the best landing to the guest. Holiday Inn is situated at the center of Andorra la Vella, next to the Congress Centre, historic centre and very near from the commercial street. A place prepared in order that the holiday are relaxing and the business a success. ... more   less 
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Also Known As:
Holiday Inn Andorra Hotel Andorra La Vella
Crowne Plaza Hotel Andorra
Andorra Crowne Plaza
Holiday Inn Andorra Andorra La Vella

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