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All reviews animation team pool bar kids club towel art sea view evening entertainment thomas cook bar staff great holiday lovely hotel plenty of choice fire show family room special mention plenty of sunbeds food was lovely all ages
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Reviewed 1 week ago

Spend 5 nights on Family Room with Sea view on Floor 1.
Must noted the cleanness of the rooms and the hotel area, lobby, floors and pool area.
there is daily variety of food on Semeli resturant (the main resturant), on breakfast, lunch or dinner.
There is free internet access in Rooms and Hotel area.
Also there is safe in Room, on surcharge.

Some remarks:
- During our stay, there were daily shows on the stage near the pool, starting on 8:30PM till 11:00PM.
We stayed on room on stage side, and could easily hears the mini-disco and the party after behind the close doors.
If noise is issue ask room away from the stage.

There are three issues that make some bad taste to the experience:
- The pool toilet on (–1) floor. Day and night the toilets were not clean and had terrible smell.

- The smell on Mourayio Greek restaurant entrance, that not exist on any other food corners / restaurant.

- The fridge in the room barely cooled, we ask to check that, and still weren't cooled, and we had to throw baby food and medicine.

Even with above issues we had pleasant vacation and the warm hospitality.

Room Tip: Ask Sea View Room
  • Stayed: September 2018, traveled with family
    • Location
    • Rooms
    • Service
2  Thank Joe_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkleanthous2018, Sales & Marketing Assistant at SENTIDO Cypria Bay by Leonardo Hotels, responded to this reviewResponded 3 days ago

Dear Joe_IL,

Thank you for your review and choosing SENTIDO Cypria Bay by Leonardo for your holidays.

It is with great pleasure to read that you found the cleanliness of a high standard and you enjoyed the variety of food.

Our Guest Relations are always available during your stay in attending to any feedback or issues you may have and making sure you have the perfect stay.

We do hope to welcome you back again in the near future and once again experience the warm hospitality from our staff.

Warmest regards from all the team at SENTIDO Cypria Bay by Leonardo Hotels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

First class in all departments greeted at reception by raphella lovely friendly lady great room clean service and good excellent
Pool area outstanding entertainment adequate food very good especially breakfast
I mentioned to pambalo on reception that it was my wives birthday on Sunday past comp champagne flowers and cake in Greek restaurant outstanding service.
I would recommend this hotel to all I will be back.

Stayed: October 2018, traveled as a couple
2  Thank TomR4063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkleanthous2018, Sales & Marketing Assistant at SENTIDO Cypria Bay by Leonardo Hotels, responded to this reviewResponded 3 days ago

Dear TomR4063,

Thank you for your review and sharing feedback of your recent stay at SENTIDO Cypria Bay by Leonardo Hotels.

We are delighted to read that you enjoyed all aspects of your stay and your feedback will be shared with our team.

Warmest regards from all the team at SENTIDO Cypria Bay by Leonardo Hotels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Once we booked our holiday and wedding through Thomas Cook we were contacted and supported all the way. When we arrived at the hotel the wedding coordinators from Thomas Cook Ria and Elloise and the hotel coordinator Sotiroula arranged everything to the final detail. We have had a fabulous holiday and an amazing wedding and would highly recommend it.

Stayed: October 2018, traveled as a couple
Thank Derek Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkleanthous2018, Sales & Marketing Assistant at SENTIDO Cypria Bay by Leonardo Hotels, responded to this reviewResponded 3 days ago

Dear Derek Y,

Thank you for your review and may we congratulate on your recent wedding at SENTIDO Cypria Bay by Leonardo.

We are delighted to read that our staff succeeded in making sure you day was perfect and your recommendation is very much appreciated.

We hope to welcome you back again next year for your first wedding anniversary.

Warmest regards from all the team at SENTIDO Cypria Bay by Leonardo Hotels.

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Reviewed 1 week ago

we stayed here from 26 th sept for 1 week and i wish it was a month the hotel the pool the food and the staff are all amazing ill definatley be going back again .thankyou to all at cypria bay for a wonderfull holiday

Room Tip: you can book a sea view or pool view but no point sitting in your room get down there and onto the beach
  • Stayed: September 2018, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkleanthous2018, Sales & Marketing Assistant at SENTIDO Cypria Bay by Leonardo Hotels, responded to this reviewResponded 3 days ago

Dear Stephen B,

Thank you for your review and it is with great pleasure to read you had a wonderful one week stay at SENTIDO Cypria Bay by Leonardo.

Your feedback will be shared with your team and we are delighted that you plan to return.

Warmest regards from all the team at SENTIDO Cypria Bay by Leonardo.

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Reviewed 1 week ago via mobile

Stayed for one night though really we’d booked for the entire weekend. Hotel is modern and very clean, our room was very chic and very up to date. The staff we met were very friendly and wanted to do their best for you. We ate in the main restaurant three times and were very impressed, huge choice and very tasty. Would I come back again, YES.

Stayed: October 2018, traveled with family
Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkleanthous2018, Sales & Marketing Assistant at SENTIDO Cypria Bay by Leonardo Hotels, responded to this reviewResponded 1 week ago

Dear Chris A,

Thank you for your review and sharing feedback of your stay at SENTIDO Cypria Bay by Leonardo.

It is with great pleasure to read that you found our hotel modern, clean, staff very friendly and found we hard a wide variety of food and very tasty.

We hope you visit us again soon and for a longer period.

Warmest regards from all the team at SENTIDO Cypria bay by Leonardo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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