i came to the zoo today with a nursery what a nightmare to organize the lady on the phone XENIA was the RUDEST person ive met in my life anything you asked you got a snobby answer after we finally got it organized and got there she was at the gate as well and because the bus wasn't full she said that we lost her business today and we should pay for the bus she never told us we needed to fill the bus she only asked me how many was going and i told the an about number and that i wasn't sure on the exact amount . not only was she rude she was also RACIST saying " its true what they say about english there all the same " and i cant see how we lost her business when altogether we spent over 200 euros the way she spoke to me tho it sounds like she don't need the customers . also she never told me when i first called we will need to order food on the day before and she called me up to ask and because i said im not sure we will order there , and she shouted at me saying i told u u have to call and order your food before , the only thing she told me to call 3 days before was so they could organize the bus when i called i spoke to a lovely VERY POLITE english guy the complete opposite to her and was very helpful . its a shame there is one person ruining the zoo ( xenia) because its a lovely park and the kids really enjoyed it but i wont be coming again because i don't appreciate being talked to like sh*t .
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