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Louis Imperial Beach
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Reviews (3,841)
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All reviewsfontana baranimation teammura restaurantsea viewbar staffindoor poolevening entertainmentgreat holidaycold towelsplenty of choiceplenty of sunbedswaiter serviceentertainment managerspecial mentiontennis courtsfantastic hoteltwo weeks
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Reviewed September 27, 2012

I spent 11 lovely days in this hotel. I appreciated very nice staff (with only one exception), they tried to make our stay as great as possible with smile on their faces.
The equipment in rooms is quite old and the air-condition quite loud, but the hotel will be renovated soon. We came to the hotel at night and we found some refreshments on our table waiting, it was a very nice surprise. Also the welcome drink was good.
The food was exquisite! Especially the beef :)
There was no problem with sunbeds, we have always found some free.
The municipal beach next to the hotel was very good even though the water was quite cold. If you want to swim in the sea just in front of the hotel you need to be very careful due to rocks and crazy water sport guys.
The town of Paphos was within 20 minutes walking distance.
I don't know how were the animations because during the day I didn't stay at pool.
The only annoying thing in the hotel was the music in the "hotel radio", I'd expect more Cypriot or Greek music. Even the evening animations didn't offer any local performances.
Overall I enjoyed my vacation very much and I can definitely recommend this hotel.

  • Stayed: September 2012, traveled with friends
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1  Thank Janqaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this reviewResponded October 2, 2012

Dear guest,

On behalf of the Louis Imperial Beach we would like to thank you for choosing our hotel as your holiday accommodation and for a review online.

Your comments are much welcomed, and we are happy to see that you very much appreciated the service given by our nice staff, the refreshments on your table awaiting you in the room, as well as the welcome drink upon your arrival. In addition, it pleases us seeing that you admired our exquisite food and the municipal beach next to the hotel. As you stated correctly, our hotel will go through major refurbishments as of this November and we would be thrilled to show you our results next year. Your wish of more Cypriot or Greek music will be taken into consideration for improvement.

Thank you once again and we would be more than glad to see you back at the Louis Imperial Beach next year for another delightful stay!

Kindly yours

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2012

Just come back from the Louis Imperial as this is my third time to this hotel. I went with my boyfriend, nanna, auntie and two little cousins. The party ranged from 6-67. We all had a fab time. The location of the hotel is perfect walking/stroll distance to the harbour, local bars and resteraunts one minute walk away, and also the bus service is only 1 euro to get around and 3 euro's for a day pass for people to get around to neighbouring resorts such as coral bay. We stayed in rooms 270 & 269 sea view and the views were fantastic! The staff were friendly and they adapted to everyone and all ages. The food was brilliant with themed nights and great choice. ALSO The animation team were fantastic!!! They make your day as fun as possible but not pushy and not to in your face so a big thankyou to ashleigh, Ellie, Gadget and the rest of the team for a WOOPWOOP SHAKE IT UP SHAKE IT UP!! The Hotel facilities are great not to basic and not to over powering. I would recommend this hotel to all ages and people who are wanting a good time but with the luxury. We went All Inclusive but for people who book Half Board and want to upgrade when you are there you can do with out any hassle. We travelled with Thomas Cook as well and the rep there was A* very knowledgable and had a bubly personality BUT VERY RECOMMENDED TO ANYONE!!!

Room Tip: Sea view is a must have such a pretty view
  • Stayed: September 2012, traveled with family
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1  Thank Charlotte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this reviewResponded September 28, 2012

Dear loyal guest,

Let us show our gratitude by thanking you for staying at the Louis Imperial Beach for the third time and for posting this nice comment online.

We are delighted that you all had a fabulous time spent here and that you were once again very fond of our hotel's perfect location, the nice room with its fantastic sea view, as well as the friendly staff. In addition, we are happy to hear that you liked our brilliant food, our fantastic animation team, and that you found our hotel's facilities great.

We are grateful to you for recommending the Louis Imperial Beach to all ages and people who want a good time with a touch of luxury. We cannot wait to welcome you back next year and to show you our results!

Yours truly

The Management

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Reviewed September 25, 2012

We have been to this hotel several times and have enjoyed the excellent food. Rooms are clean but a little tired look forward to returning next March. Bus stop close and an easy walk to the harbour for fitter clients

Room Tip: Sea view essential
  • Stayed: March 2012, traveled as a couple
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3  Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this reviewResponded September 28, 2012

Dear loyal guest,

Many thanks to you for regularly staying at the Louis Imperial Beach and for putting such a gorgeous review on Tripadvisor. It gives us joy reading that you once again enjoyed our excellent food, our clean rooms, as well as the hotel's perfect location. We are looking forward to seeing you again at the Louis Imperial Beach next March!

Yours sincerely

The Management

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Reviewed September 25, 2012

We expected our stay to be more pleasant than it was. We went for 4 nights as our friends were getting married a couple of hotels down. The service was average, there was one lady on reception who was always full smiles and happy to help. The other 2 looked miserable and like they didn't want to be there and certainly didn't want to help you. I feel it was very old fashioned to ask for a deposit for towels, no free wifi and paying for safes. The towels were also thin and tatty and they asked you not to ask replace them everyday but every 3 days.... even though they would generally be wet and sweaty. The breakfast was generally cold and tasteless, however the service was good, plates were cleared quickly. The orange juice was watered down, the beer was weak but again at least it was service with a smile. There were no facilities for food outdoors or for guests that were on half board, it made it very difficult to relax. We had to get up and go out for some dinner and return to try and find some loungers. The rooms were very tatty, our bathroom ceiling was coming away and the door looked like it had been mauled by a dog, also the sheets were stained. A plus is although a little noisy the air conditioning was fully functional and we didn't have a problem with our water pressure. We also thought the courtesy room was a good idea and it was lovely to get showered and sorted after a day in the sun.
It's a shame but it is in great need of a make over and I hope the renovations in November are substantial enough.
The area although quiet, was lovely and relaxing, some nice bars, good prices for what you get. Never had a complaint about restaurant food and service!

  • Stayed: September 2012, traveled with friends
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1  Thank jayne_thompson1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this reviewResponded October 2, 2012

Dear guest,

Let us thank you for having chosen to stay at the Louis Imperial Beach and for sharing your opinion online.

We are happy to hear that you found the service in the restaurant efficient, and that you appreciated the nice air-conditioning and the good water pressure in your room. Also, we are glad that you found the courtesy room a good idea and that you admired the hotel's quiet, lovely and relaxing area. Nevertheless, we are sorry to hear that we were not able to fully meet your expectations, in regards of your room, other small charges and our food and drinks. We realized that only a few people make use of safety boxes and Wi-Fi, which is why we decided to exclude the charges for them from the actual room price, resulting in us being more fair and offering even greater value for money to our guests. We were surprised to hear your comment about our usually highly praised breakfast buffet, however, we will still naturally forward your opinion as well as your remark concerning the orange juice to our Head Chefs for improvement. As for the interior of your room, we are confident that everything will be more pleasant once the renovations are completed and we would be more than delighted to show you our results next year. Finally regarding our reception staff, we will make sure to let them know of your displeasure and will remind them of their responsibilities.

Once again, let us apologize for not satisfying all your needs and we hope that you will enter the Louis Imperial Beach next year for an even more relaxed holiday.

Yours faithfully

The Management

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Reviewed September 25, 2012

Just returned from a week in the Louis Imperial Beach Hotel we arrived very late at night and was given a mountain view room instead of the Ocean view room we booked.The Man at reception advised we could not be moved that night so spent the first night in room 110 which was stinky and had a lovely view of a gas cannister and a smelly bin.We went to reception the next morning and they changed the room without any hassle and gave us 2 free meal vouchers as we were half board.The room we moved to was so much nicer located on the third floor with an ocean view as other people had commented the water pressure is not very good in the shower and the toilet took absolutely ages to fill up which was a bit annoying at night time.The food was good but we chose to eat out most evenings because we like to experience other areas of the resort except the hotel.The hotel is in a good location not far from the harbour and the buses are really cheap at 1 euro per trip and these can be picked up outside the hotel.Near the hotel is a beach bar which is so cute and has the most amazing view of the sunset this is nothing to do with the hotel but i would recommend it as the view is amazing.The staff at the hotel were very friendly and considering we were half board we managed to get loads of free drinks.Overall i would go back but definatley not in a mountain view room.Just a comment about paphos itself it is beautiful but there is not a lot to do except to sunbathe.

  • Stayed: September 2012, traveled as a couple
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2  Thank hannah c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this reviewResponded September 28, 2012

Dear guest,

We would like to thank you for choosing Louis Imperial Beach as your holiday destination and for leaving a comment on Tripadvisor.

It is a pleasure to see that you enjoyed the second room, it being on the third floor with a lovely view overlooking the ocean. In addition, we are glad that you liked our food, the hotel's perfect location, as well as our fabulous staff members, who were always very friendly. We apologize for the fact that the first room was not according to your booking, but are relieved to hear that you appreciated the 2 free meal vouchers. Rest assured that the issues with the shower as well as the toilet will be followed up and touch ups will be made wherever needed, during our upcoming renovation.

We are happy to see that you would return to the Louis Imperial Beach. We are looking forward to showing you our results hopefully already next year! All the best!

Kind regards

The Management

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