had to recheck the photo as I honestly didn't not immediately recognise it !!! Just got back from short All Inclusive stay....
hotel very clean, wide variety of food, plenty of food BUT reception was unusual. reception staff very efficient and polite but not very helpful, they were graciously unhelpful . declining to check on things, refusing to provide water - all inclusive - told me i had to purchase it!! This was not just to me, I overheard with other residents.
In fact bar staff willingly filled water bottles for all inclusive clients.
There was no facility to contact reception from your room, most unusual. We requested 'beach side view'. We got tennis court and mountains in the distance, no matter how much I contorted myself hanging out of the exceptionally minute balcony I could not see the sea. I was assured it was there .......but photographic evidence has failed to identify it!!!
Estimated a couple of hundred rooms in the complex - sunbeds for possibly 70 if you were lucky..............so if you go high season don't expect a sunbed unless you are up at 7 to 'bag' one. Usual problem of people putting towels on sunbeds then disappearing off until after lunch - there was evidence of residents being frustrated by the lack of sunbed capacity in early July so August will no doubt be worse.
Most definately NOT 5 star, probably more of a 3, 4 if I am feeling generous. most of the staff were wonderful and very hard working.
would go again but felt it was expensive for what we felt was a less than 5 star complex. the 4 out of 5 is in recognition of most of the staff efficiency and hard work and the cleanliness and food.
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- Also Known As:
- Crown Resorts Horizon Hotel Paphos
- Crown Hotel Paphos
- Crown Horizon
- Crown Hotel Horizon