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“not for us”
Review of Agapinor Hotel

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Agapinor Hotel
Ranked #62 of 85 Hotels in Paphos
Pilling
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“not for us”
Reviewed July 1, 2011

We found this hotel a long way from the town and buses stop at 6 in the evening and it is situated on very hilly streets.As we are 2 pensioners we found there was nothing to do in the evenings as there was no entertainment except karaoke on Friday night. As luck had it we met some very nice people and passed the time chatting.We also had to share with a lot of asylum seekers who we found very noisy and not in very good control of there chilren who were allowed to use the lifts on there own and play in the corridors.They took over a lot of the pool area. The food was limited in choice but what we had was ok (soups excellent) .

  • Stayed June 2011, traveled as a couple
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Helpful?
6 Thank rickstring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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glasgow
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 30, 2011

We have just returned from the Agapinor hotel (15/6/11 to 29/6/11) and felt that we must warn fellow travellers about this hotel.
To start the hotel itself is clean with courteous staff but suffers badly as to its location at the top of a hill, 3 kilometres from the main area at the harbour.For anyone of who has an infirmity or just showing a bit of old age this is a trip too far as the return trip up the hill is exhausting.Taxis from the harbour range from 8 to 10 euros with a 2 euro charge after 12 midnight.Buses(610 and 611) run i think till six going up the hill costing only 1 euro for a single trip and 2 euro for an all day ticket which is a good deal.
As to the food my wife found it almost totally inedible were i managed to salvage something from the poorly prepared and underdone vegetables.
Breakfast was continental with an English alternative of something that was supposed to be bacon,mini frankfurters,boiled or scrambled egg(alternate days),beans(in a watery sauce) and stale bread which you could only toast.Cereals available but as the milk was disgusting we decided to give them a miss. But the star was the 'butter' which was like candlegrease only candlegrease tastes better.
We did not let any of this spoil our holiday as we found Paphos and the surrounding area most agreeable and the weather was sublime.
Just one other point against the hotel was the Palestinian refugees to live en bloc in the hotel which is more than a little uncomfortable.Whilst we were in residence a protest against the refugees took place by a local political party against the influx of said people.The rest of that day a large police contingent was posted around the hotel,not a pleasant experience.

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  • Stayed June 2011, traveled with family
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Helpful?
6 Thank blueboy1872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration01, Public Relations Manager at Agapinor Hotel, responded to this review, July 4, 2011
The Hotel management is grateful for all genuine reviews of our establishment good or bad as this gives us the opportunity to improve the service when required.

In respect of this review I will simply deal with your final comments and allow others to decide on the validity or otherwise of your review.

The demonstration you refer to resulted from a meeting held at the Paphos Town Hall by members of the Cyprus equivalent of the National Front and the demonstration was in respect of foreign nationals now being permitted to work in Cyprus.
The meeting commenced at 9p.m.after a number of speeches this group intended a short march around the Old Town area (presumably to encourage further local support for their views), however the police had other ideas and corralled the group at the end of the street in which the Hotel is situated.
After a short time the demonstrators dispersed and some of the police officers took advantage of the Hotel’s Café Bar facilities to take refreshments.
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Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 29, 2011

I have NEVER stayed in such a awful place. The government has taken over half of the hotel with musilum aylsum seekers!!!! Not only did they pass the time by taking photos of us young women around the pool. they use half the facilities which paying guests cant not use! They are noisy and woke us up nearly ever morning,so dont expect a lay in! Recepetion staff were no help either!The food was awful NO snacks so if you missed a meal which is at set times you have to wait until the next meal.....also NO BEER is offen in 'light' inclusive. DO NOT be fooled it NOT ALL INCLUSIVE its 'light' inclusive. if you are young like me nad my friend you are in the little of no where NO bars or clubs about a walk to them and the beach! The only thing to do is stay by the pool n get stared by by aylsu seekers or go the something or nothing market!!!! DO NOT EVEN THINK ABOUT GOING HERE MY HOLIDAY WAS AWFUL AND THE WORST EVER PLACE I HAVE EVER STAYED!!!!

  • Stayed June 2011, traveled with friends
    • Value
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Helpful?
10 Thank Brighton_babesontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration01, Public Relations Manager at Agapinor Hotel, responded to this review, July 10, 2011
Following your review we would like to say that everyone is entitled to their own opinion although some people do have a tendency to deviate away from the truth. This is not unusual in this day and age and we will leave it up to future travelers to draw their own conclusions.

Buffet Breakfast, Lunch & Dinner Buffet are all served in our Artemis Restaurant. Our Pool Bar/ Artemis Restaurant (in summer) is also open from 11:00 – 18:00 and the Agapinor Café/ Bar from 16:00 – 01:00, serving hot & cold beverages and snacks until 21:00 hours.

Our Hotel has never done and has never advertised All Inclusive only Light Inclusive.
The Light Inclusive Package that is offered at our Hotel is clearly advertised with all of our Tour Operators and it states that BEER IS NOT INCLUDED and gives you all the information about the package, including the meal times so that you can make an informative decision dependent upon your requirements prior to booking the holiday. This is also reflected in the price compared to the cost that you would have had to pay for an All Inclusive holiday.

On Light Inclusive you have a wide selection of drinks to choose from and they are available from 11:00 – 23:00 hours:
Tea, Nescafe, Filter Coffee & Hot Chocolate
Soft Drinks included are, Orange Juice, Fanta Orange, Bottles of local still water & Post Mix – Cola, Diet Cola & Sprite
Local Spirits included are, Rum, Gin, Vodka, Brandy, Whisky & Tequila
Local ½ Litre Carafe of wine – White or Red

Regarding the Hotel’s location, it is as clearly detailed on our website & on our Tour Operator’s websites that we are situated in the centre of Paphos Town and that Kato Paphos with its Beaches, Bars & Nightlife and the Harbour is 2.5km – 3km away or 5 minutes by car.

There are also bus stops directly outside the Hotel and 200 meters away and from here you can catch a bus to the Harbour and Kato Paphos.
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Rossendale
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 28, 2011

Hotel is what you pay for. What you don't pay for or expect is to share your european holiday with the middle east muslim asylum seekers. Housing them has closed two communial rooms for tourists as they are catered for within these rooms, but they share the bedrooms with other guests. It was very intimidating around the pool, one day my partner and I were surrounded by 24 of this group, I began to wonder where I was. The hotel staff were ecconomical with the truth and would tell you they are long term paying guests (yes by the government!). But the local police which we had the benefit of meeting during a local demonstration against the asylum seekers being in this hotel told us the truth and also said that they wanted them out too.
I read with interest that the Neptune bar is opening this summer, it wasn't and I doubt it will as it is their dining room, us tourists have nowhere to sit out of the sun for a drink except your sunbed.
We met several people who had been to this hotel in previous years and they said how sad it was the changes. But it was meeting these very people and others that made it pleasant.
I would also like to note that Tom was quite blunt and totally unhelpful when we asked him for something.

  • Stayed June 2011, traveled as a couple
    • Value
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Helpful?
9 Thank RossendaleKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration01, Public Relations Manager at Agapinor Hotel, responded to this review, June 29, 2011
Following your recent review we would like to clarify a couple of issues raised by you for future travelers:

Our Neptune Pool Bar is open and was open during your stay at our Hotel and it is and always has been the Bar with the Sun Canopy accessible from the pool area. It is open to guests from 11:00 – 17:00 hours serving Beverages and snacks to enjoy whilst sunbathing around the pool.

The indoor seating area that you say was missing, is the Artemis Restaurant, which has tables and chairs available for guests to sit at out of the sun should they so wish and this is also open from 11:00 – 17:00 and serves Lunch from 12:30 – 14:30 or Snacks until 16:30.

At 16:00 – 01:00 hours our Agapinor Café/ Bar with sun terrace, opens upstairs serving Hot & Cold Beverages and snacks are available until 21:00 hours.

In your review you mention that there were two areas closed off - for everyone’s information this area was the Hotel’s old Breakfast area/ Conference Room and was only used by our guests for Breakfast between the hours of 07:00 – 09:45 and then it was closed and available for Private functions and Conferences ONLY - IT HAS NEVER BEEN THE NEPTUNE POOL BAR.

Also for your information, this area was closed in April 2011, prior to the Summer Season starting, after refurbishments were made to our main Artemis Restaurant. This was done for our guest’s convenience after taking into consideration our guests comments and completed questionnaires where we were advised that they would prefer to be able to have all of their meals in one area and the Artemis Restaurant was their preferred area as it was spacious, light and airy.

Regarding our Guests from the Middle Eastern, people will speculate, make there own assumptions and draw their own conclusions as this is human nature and unfortunately some people even in this day and age do have racist tendencies, however as a Hotel we are open to paying guests from all countries and cultures and we certainly will not discriminate or put limitations on the Countries that we will do business with.

The demonstration referred to was not outside our Hotel and was made by the equivalent of the UK’s National Front Party. As in all Countries due to the spread of the European Union and the broader range of Nationalities now able to legally come to work in them, which is also the same in the UK, people are demonstrating as they believe that there jobs are being taken – forgetting that they are now part of Europe and chose to enter it for many beneficial reasons.
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Chesterfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 8, 2011

Good value 3* hotel in shopping area of Paphos. Clean rooms with balcony, and all other areas well looked after, including pool. Friendly helpful english speaking staff. On half board meal could be taken at either lunch time or evening.

Room Tip: Ask for sea view with
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  • Stayed May 2011, traveled with friends
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Helpful?
4 Thank williamrosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIGAN
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 5, 2011

Me and my family have just come back from a 6 day stay at the Agapinor Hotel and althouh we had a good time in pathos it had nothing at all to do with the hotel.

Firstly the rooms were very very basic, the beds were rock hard and being 6 months pregnant this did not allow for a good nights sleep although the maids did give me loads of pillows for more comfort. The shower was terrible and the towels were disgusting.

We were in the hotel as LIGHT all inclusive guests were we had food and some local drinks were included, BEER was not included dispite the hotel having a local brew KEO! although i was just drinking water the other 5 adult members of the family could only have some basic drinks. It was the dryest holiday my husband has ever had. We had a 10 month old and a three and half old child and what we found really disappointing that they would only offer them coke or lemonade. The children just wanted some brackcurrent cordial and this was at a charge of 1.70 euro although one of the bar men gave us the first one as a good will gesture. The food was the worst food i have ever encountered it was mainly catered for people with not taste buds the soups were nice but the meat was all deep fried and bolied then coated in what i can only describe as glupy gravy/sauce. We found ourselves visiting all the local markets and kiosks to get something decent to eat. Lunch menu was ok best meal of the day and this is saying alot as breakfast was horrible who knows what part of the pig the bacon was from as it was awful the butter was horrible it was that bad we actuallly went out and got some flora to take down with us so we could actually eat something. The orange was like urine and got weaker and weaker as the days went by we did not have any after the first day.

The hotel does not cater for children to the point were my twin sister had to split up her two children the 3 year old was in his nans room and the cot was in their room as they would not allow both children to be in the one room as they were too small.

The pool area was nice although a little tired, but the water was freezing. There was nothing really around the hotel apart from clothing shops. There is a good daily bus service but be warned it does stop coming up to the hotel after 6 and as there was 8 of us it cost 30 euros to go into pathos town and back. we could not walk it being heavily pregnant and have two small children but i imagine it would be a good walk!!

We did have a good holiday but it was because of the pathos and our family not the hotel. most of the staff were lovely except one stroppy bar man who just needed to smile and have a small dose of personality.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank GabyParker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration01, Public Relations Manager at Agapinor Hotel, responded to this review, June 7, 2011
Following your review we would like to comment as follows:

As your booking was for 3 rooms our Hotel even though it was not requested allocated adjacent rooms, two of which had interconnecting doors making available to you a very large family room and gave Complimentary Upgrades to Pool/ Sea View rooms though this has been missed out of your review.

The beds in the Hotel have orthopedic mattresses, which unfortunately were not to your liking, however as you state our maids did help by giving you extra pillows for comfort.

Our Hotel rooms all take a maximum of 3 people and at the time of booking your holiday you would have been advised of this as the Tour Operators system would not have allowed you to book more than 3 people per room. If this had not been suitable for your family holiday then you could have booked an alternative Hotel or Apartment.

On all of our Tour Operators websites we have information regarding our Hotels facilities, which clearly shows that we have a Large Outdoor Pool and separate Children’s Pool and offer a children’s menu for meal times along with FREE baby cots for infants and Highchairs.

The Light Inclusive Package that is offered at our Hotel is clearly advertised with all of our Tour Operators and it states that BEER IS NOT INCLUDED and gives you all the information about the package so that you can make an informative decision dependent upon your family’s requirements prior to booking the holiday. This is also reflected in the price compared to the cost that you would have had to pay for an All Inclusive holiday.

On Light Inclusive you have a wide selection of drinks to choose from, which as you can see from the below list also take children into consideration:
Tea, Nescafe, Filter Coffee & Hot Chocolate
Soft Drinks included are, Orange Juice, Fanta Orange, Bottles of local still water & Post Mix – Cola, Diet Cola & Sprite
Local Spirits included are, Rum, Gin, Vodka, Brandy, Whisky & Tequila
Local ½ Litre Carafe of wine – White or Red

Therefore from the above we do understand how it could have been a dry holiday for your family, especially when all of this information is provided on the Tour Operators websites.

Regarding the food, our Breakfast Buffet offers a wide selection from English Style to Continental, and includes: Local bacon, frankfurter sausages, beans, fried eggs, scrambled eggs/ hard boiled eggs (alternate days), Selection of Cold Meats & Cheese, fresh sliced tomatoes, yoghurt, fruit, honey, 3 types of jam, marmalade, selection of bread, butter, choice of 4 cereals, Hot Beverages from 2 self service beverage machines, fresh filter coffee and there is a Juice machine serving orange, pineapple & grapefruit juice. This juice comes direct from the supplier in sealed containers and is not watered down.

At the dinner Buffet there is also a varied selection to suit all tastes with the Chef’s soup of the day, a selection of salads & hors' dourves, hot main dishes with seasonal vegetables and the potatoes of the day and a selection of desserts. At the same time there is a Vegetarian Menu and Children’s Menu available or you can have an omellet of your choice.
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Leeds, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 20, 2011

This hotel is situated on a street leading up to the market in Paphos.There is a bus stop almost directly outside the main entrance. It is a 3km walk down to the harbour and the buses stop running fairly early in the evening. It has four floors of accommodation, the ground floor consisting of reception and the bar. The dining room and pool cafe are on the lower ground floor.

On entering reception, the information board details the fact there is a severe water shortage in Cyprus. Consequently, the Paphos municipal authorities have decided to turn the water off every other day - it didn't affect my stay but its something people might want to be aware of.

The reception staff were extremely efficient and knowledgeable. I was given a map of Paphos town as well as a couple of simple maps produced by the hotel detailing where to find the bus station.

My room was a twin with en suite facilities. The furniture was okay overall - dark brown - maybe a little old fashioned but in reasonable condition. The tv and hairdryer also worked. The air conditioning unit was a little noisy. The bathroom was a good size and clean. It was equipped with a sink, w/c and bath with shower. The bathroom was cleaned daily while the bedding and towels were changed twice a week.

The breakfast menu was okay. A choice of hot food (bacon, eggs, sausage and beans), cereals or cold meats. The orange juice was concentrated orange squash that had been watered down to such an extent that it tasted like orange coloured water. The hot beverages of tea, coffee etc were fine.

The food in the evening was poor. The cooked food looked unappetising and wasn't kept sufiiciently warm. You could order an omelette which seemed to be the best solution to have a fresh hot meal in the evening. I think it was also the only vegetarian option in the hot food line. The salads and olives were nice and the desserts were passable.

The hotel advertised a Cyrpus buffet to be served one evening which consisted of a tray of badly cooked moussaka. It also advertised a carvery for Sunday evening. Yes, there was a choice of pork or chicken but it wasn't a carvery that British people would recognise. When some guests complained about the poor standard of the food, the management were aggressive and even threatened to evict a couple for complaining and talking to the other guests about the poor quality meals.

The hotel provided entertainment on Friday evening which was karoke. It was okay and finished at 11.30 pm so people have a reasonable sleep. The lack of entertainment becomes an issue as there are no other pubs/bars near the hotel in Paphos old town.

The pool cafe is not available to hotel guests. The hotel is currently housing asylum seekers from North Africa and the pool cafe is being used as the dining/common room for these people.

  • Stayed May 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank girlgeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration01, Public Relations Manager at Agapinor Hotel, responded to this review, May 23, 2011
Thank you for taking the time to do such a comprehensive review of our Hotel and the kind words regarding the reception staff, however there are a number of points that we feel obliged to comment on.

Firstly the management actively encourages guest’s comments and fair reviews, however this does not give the right to anyone staying at the hotel to be abusive or aggressive towards members of staff and should this occur then regardless of the circumstances that person will be requested to find alternative accommodation.

Our Neptune Pool Bar is open to all guests and is only closed during the off peak periods.
Also the Hotel Restaurant is open daily for Breakfast, Lunch & Dinner.

The Hotel does not and never has housed asylum seekers from North Africa, although we do have a number of Muslim guests in the hotel, however a third of Cyprus is in fact Muslim so this is hardly surprising.

As for the water shortage, this is not a problem unique to Cyprus hence the hose pipe bans in the United Kingdom.
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Additional Information about Agapinor Hotel

Property: Agapinor Hotel
Address: 24 - 30 Nicodemou Milona Street, Paphos 8046, Cyprus
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #62 of 85 Hotels in Paphos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Agapinor Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
This 3 star Hotel is an exceptionally good value for money small and friendly Budget Hotel, superbly situated in the centre of the Old Town of Upper Paphos - Cyprus, offering guests a home from home experience. With 73 rooms across five floors it welcomes guests in the foyer with a convenient 24-hour reception, two lifts, panoramic views and hospitable staff making it an ideal place for a holiday away from the beach. The Hotels location is ideal for shopping & sightseeing, with the local Market & Bazaar, District Museum, Public Gardens & Town Hall only a few minutes walk away. The tourist part of Paphos, Kato, is 3 km away and promises guests a picturesque Harbour, countless bars and restaurants and bathing possibilities. Many historic attractions are located only a short bus/ car ride away and include Land of the Kings, the House of Theseus & Dionysos and Saint Paul's Pillar. Bus stops are situated nearby, with a regular bus service operating during winter and summer. Hotel facilities include: 24 hour Reception, currency exchange, FREE WiFi in Public Areas, WiFi is available in guest rooms with an extra charge (5.00 Euro for 1 day, 10.00 Euro for 3 days or 20.00 Euro for 7 days - available from Reception), Cafe/ Bar with Sun Terrace, Neptune Breakfast Room, Artemis Restaurant (Non-smoking), Small Library/ book exchange, 2 elevators, Swimming Pool with loungers & parasols, Small Children's Pool, Neptune Pool Bar serving beverages and snacks (summer only) & private parking area. The individually furnished guest rooms all come with an en suite bathroom with a bath with overhead shower, shaving sockets, air-conditioning & central heating for the winter months, hairdryer, 24" LED Flat screen TV with satellite channels, direct dial telephone, room safe (payable locally) and balcony. Dining Facilities: Breakfast is Buffet self service - available from 07:00 - 10:00 in the Neptune Breakfast Room. Dinner in the Artemis Restaurant, is buffet self service, with waiter service for drinks - available from 19:00 - 20:30 (Restaurant closes at 21:00 in winter) & from 19:00 - 21:00 (Restaurant closes at 21:30 in summer). ... more   less 
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Agapinor Hotel Paphos

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