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“5 Star Rating In need of Review !”
Review of Venus Beach Hotel

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Venus Beach Hotel
Ranked #78 of 88 Hotels in Paphos
Svelvik, Vestfold, Norway
Level Contributor
4 reviews
3 hotel reviews
“5 Star Rating In need of Review !”
Reviewed July 10, 2013

My family recently stayed at the VB Hotel for two weeks B & B. We have two children aged 7 & 5. We booked having identified the hotel, which for a 5 star seemed to fulfill all of our requirements.
Unfortunately when we arrived late on a Sunday evening the staff had situated our room directly next to the bar where there was live music and chatter etc. Not the best of starts ! Having been moved the following day to the other side the hotel we found the rooms dirty and the balcony was so small that there was no room for more than 2 people. So we could not sit o/s as a family and eat.
In respect of the beach and the sea, we found the beach was tiny and not suitable for children and we were met with large signs and red flags indicating the rip currents that smash into the rocks, unsuitable for adults let alone children and totally dangerous. None of this information was reflected anywhere upon booking !!!
Fortunately the pool was a good size and there were plenty of loungers however, an occasional clean would not have gone a miss.
Lifts often broke down and the air conditioning was noisy and probably outdated.
Breakfast was quite good.
Staff were friendly and mainly helpful.
Spoke to other clients who were similarly disappointed and who booked on the information provided about the hotel as we did.
I think the star rating is in need of a review as the hotel is not of a 5 star standard in our view.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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798 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
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English first
Athens, Greece
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 29, 2013

2009 when I visited CYPRUS for the FIRST time ,the booking was made by an agent in Anthens for 3 hotels this one is a dream for every one . When we approched the reception a porter came alone and took our luggages,whent away to the room ,he allready new where to go ,our room was on the 7th floor we had the best view ,speciallly in the morning with the sunrising it is something can't be discriped .The hotel is situated on the sea shore 13km from Pafos and 145km from Larnaca ,the rooms are too comfortable with extra double bed including 2 chairs & a round table A/C, T.V.,Telephone,a personal safe, a laptop connected with INTERNET ,a fridge ,elctric Jug +coffee-sugar-tee-honey-milk ,the bathroom has a bathtub +shampoos,boby lotions,bath towels,face towels that get change every day , even the bed sheets are changed also.the corridors are covered with a beautifull carpet and they are quite even at night time,going down ,we arrive to the lounge very big space nicely decorated ,sitting there you enjoi the nice view of the swimming pool and further out the blue sea , taking the lift and going 2 floors down we arrived to the dinner room, a huge one with tables for 4 persons, at the far end a 6 meter long x 45 cm wide table was the OPEN-BUFFET,the where also outside in the veranda .The Open -Buffet is for Breakfast-Lunch & Dinner,outdoor there is a big swimming pool ,on the side are chaires and tables with ombrellas ,walking further down you reach the sea shore there you find ombrellas and many kind of sea sports you would like to exercise.The hotel has an underground car park and outdoor car park and it is FREE.All the employees are very kind and try to make you feel at ease at all time ,from the receptionists ,the porters, the barmens,the waiters and the cleaning ladies were all very kind and helpfully ,had no problem at all .I have been very satis fied about the service and the way they treat you ,specially when you need informations they are (A1) in this field .I was there on holyday in APRIL 2009 ......

Room Tip: To be onest we where on the 7th floor and we didn't notice any noise fromthe A/C unit.
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  • Stayed July 2012, traveled as a couple
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Helpful?
2 Thank PETROSCAIRO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banbury, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 28, 2013

To say we were disappointed was an understatement. Most of the reception staff (with the exception of the older guy at night) and bar staff were arrogant to the point of being rude. The reception looks quite grand and the rooms were clean, we had a superior pool view twin so had a nice view and balcony, but the whole place needs refurbishing. The food was terrible and overall level of service poor. A group of us (adults, children and babies) decided to stay on an all inclusive basis, having had two good all inclusive breaks previously at 4 star hotels - what a mistake. The breakfast was okay but the lunch menu was the same limited choice rolled out each day, in fact after day 3 we didn't need to read the menu, there wasn't a children's menu which meant that those with children had to buy their food from the supermarket to feed them healthily or go to an outside restaurant, and the evening buffet was pretty much the same each night. They were reluctant to give you a drink unless they could see your empty glass and everyone had to go individually for their drink. The snacks consisted of a polystyrene box with a few dried up cheese sandwiches and a couple of pieces of cake. After paying for 7 days all inclusive we were told the all inc started at 10am on the Monday and finished at 12noon on the Sunday - I think they juped us out of a day though by the Sunday we were no longer eating in the hotel anyway.
There was no hint of luxury that you expect when you book 5 star.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank lbsh1507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Paphos hotels

England
Level Contributor
88 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed June 27, 2013

Just a short stay but enough to get a flavour of the hotel.

We arrived at about 10am, we knew our room wouldn't be available until 2pm but wanted to leave our cases somewhere. Reception was very helpful, tracked down housekeeping and arranged for our room to be their priority so we were checked in by 11.

Our room was lovely (we must have been lucky and got one of the redecorated ones?) - the balcony was on the small side but the view out over the pool and the sea was amazing. The room was a good size - it easily accommodated the huge Super King size bed and a childs bed. Our bathroom was modern and had all the toiletries you'd expect.

The aircon stopped working very shortly after our arrival though.

We didn't eat at the hotel other than lunch at the pool bar, which we enjoyed and the service was good.

The pool was by far the winning feature for this hotel, which was our main requirement so it suited us and the kids loved it.

The beach area was very poor - so I wouldn't recommend this hotel to beach lovers.

The majority of guests seemed to be Eastern European with a smattering of English.

This is advertised as a 5 star - it's not. However, we booked this last minute and while we there after checking out several of the other 5 stars nearby. This was the only hotel that had any rooms available but the other hotels were also about three times more expensive than this one so it is very much a case of getting what you pay for.

We didn't experience anything negative, I think I would have been disappointed if I had booked this on face value as a 5 star hotel. But the great pool, lovely room, friendly service and central location was enough for us.

Hope this helps

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SpamboEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Level Contributor
134 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed June 27, 2013

We spent a long time looking for a hotel on the beach just over a week ago as a last minute break as my wife loves beaches. At 1.45 in the morning we found this and, as it was 5*, we booked it without looking at Trip Advisor. Book in haste, regret at leisure!

The place doesn't even have a beach! 6 feet of beach at low tide, nothing at high tide, public notices advising that swimming was dangerous because of rip currents - one guy was pulled from the water while we were there and whisked off to hospital in an ambulance.

For the rest, I can only repeat was most other reviewers have said. Dirty loungers with stained mattresses, an average 3* room even though we paid for a superior room, air con that does not work, we were AI and the drinks were appalling - they all tasted the same with a G&T that tasted nothing like one, no drinks in the in room fridge, bottled water had to be bought even on AI, a promised a la carte menu that never appeared, food at every meal that was very poor on selection and almost as bad in quality, one tiny pool that the locals seemed to be able to walk into the hotel and use with no security and a very low number of guests - not surprisingly.

A depressing place that seems to have had nothing spent on it for years. No flowers or shrubs around the pool, just acres of concrete and a few tired old small olive trees surrounded by weeds.

5* never - 3* would be generous and the only thing that would give it this is that the staff were generally very friendly and helpful otherwise this would have got a 1* review!

Room Tip: Go somewhere else until they get the air con working!
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank grahamwLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limassol, Cyprus
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2013

No good aircondition
No service
No double bed as we book
The pool was not cleaned
No service at bar and restaurant
terrible
no enough parking space to use...
no special room service. Room service take place after 16:00 of each day!!!




Room Tip: OLD STYLE.... Terrible Big box T.V No cleaned
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh

Helpful?
2 Thank Marios N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 25, 2013

Me and bf were a little bit worried after reading the reviews on the this hotel, I will stay dont let it put you off, it is a lovely hotel, but would not class it as a 5 star, would only say 3 maybe a 4 at a push, breakfast was lovely can't moan at that and the pool was spot on, apart from Friday more of the locals came to stay at the hotel with it being bank holiday and meaning it was now full of children and no room to get a sunbed by the pool and meaning it was stupidly busy at breakfast finding it hard to get a table, there was no entrainment on the evening just the bar to sit at for a few drinks, would go back but to a different area with more nightlife as wasnt much to do on the evenings.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hayley_Joan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Venus Beach Hotel

Property: Venus Beach Hotel
Address: PO Box 62309, Paphos 08063, Cyprus
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#26 On the Beach Hotel in Paphos
#28 Spa Hotel in Paphos
#36 Luxury Hotel in Paphos
Price Range (Based on Average Rates): $
Hotel Class:5 star — Venus Beach Hotel 5*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hotel Venus Beach
Venus Beach Hotel Paphos
Venus Beach Hotel Cyprus
Venus Beach Paphos

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